All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Guest Services Manager on Jul 9, 2021
Dear Guest, Thank you for your comment and shared your stay experience with Metropark Hotel Mongkok. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future.
Response from Guest Services Manager on Jul 5, 2021
Dear Guest, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Response from Guest Services Manager on Sep 7, 2020
Dear Guest, Thank you for your comments. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
6/10 Okay
betty
Aug 18, 2020
14days quarantine experience
Not so good..No offer to clean the room...Cold meals...During covid time..
betty
Stayed 14 nights in Aug 2020
Response from Guest Services Manager on Aug 24, 2020
Dear Guest,
Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Response from Guest Services Manager on Jun 25, 2020
Dear Guest, Thank you for your comments. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Response from Guest Services Manager on Jun 3, 2020
Dear Guest, we'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Response from Guest Services Manager on Jun 3, 2020
Dear Guest, we'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
The price is reasonable and centrally located, easily accessible by public transport. The restaurant on the 3/F of the hotel is of reasonable quality.
Francis
Stayed 1 night in May 2020
Response from Guest Services Manager on May 24, 2020
Dear Guest, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong. We are looking forward to your next visit.
Dear Guest, Thank you for your comments. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
2/10 Terrible
Verified traveler
Mar 24, 2020
Verified traveler
Stayed 1 night in Mar 2020
Response from GUEST SERVICES MANAGER on Mar 31, 2020
Dear Guest, Thank you for your comments. We will keep providing the qualified product and service. Welcome to choose our hotel again!
6/10 Okay
Verified traveler
Mar 18, 2020
Disliked: Staff & service
Verified traveler
Stayed 1 night in Mar 2020
Response from Guest Services Manager on Mar 18, 2020
Dear Guest, Thank you for your comments. Your valuable comment and suggestion were important to us for the improvement of custom services and the quality, please accept our apology. In order to improving guest's experience, please do not hesitate to provide further detail information to our guest service team to follow up Hope we can serve you again and let you see our improvement in near future.
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
The room was very clean and seemed relatively newly renovated. I did not eat there, so I cannot comment on the restaurant. The location is good. It is within sight of the Prince Edward MTR stop. For a one night stay, the property was fine.
Verified traveler
Stayed 1 night in Jan 2020
Response from 啪 on Jan 20, 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again
the room is nice ,lovely room, nice service ,the coffee shop is nice , clean and tidy . highlt recommend .
Verified traveler
Stayed 3 nights in Jan 2020
Response from Guest Services Manager on Jan 16, 2020
Dear Guest, Thank you for your comments. We would like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
4/10 Poor
Ann
Jan 11, 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
Walls paper thin
Booked this hotel as we had a late flight for an afternoon rest which we told reservations we were allocated an adjoining room and at 3pm all hell broke out next door
Ann
Stayed 1 night in Jan 2020
Response from Guest Services Manager on Jan 12, 2020
Dear Guest, Thank you for the comments and shared your stay experience with the Metropark Hotel Mongkok. Hotel will look into the comment for sound proof in the room to provide staying comfort for our guest. Look forward to welcoming you and your family back to the Metropark Hotel Mongkok in near future.
#serivegood #roomclean #nexttimewillbeback the room comfy and the surrounding is convenient. The front desk is nice
Verified traveler
Stayed 8 nights in Dec 2019
Response from Guest Services Manager on Jan 3, 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
The staff super friendly. The location is perfect and the hotel accomodation was cool. I strongly reccomend it for sure and i will use it too!
Jose
Stayed 22 nights in Dec 2019
Response from Guest Services Manager on Jan 3, 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
10/10 Excellent
Verified traveler
Jan 2, 2020
Verified traveler
Stayed 3 nights in Dec 2019
Response from Guest Services Manager on Jan 3, 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Response from Guest Services Manager on Dec 25, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Great location in Kowloon and from the airport. The facilities was nice, clean and staff was great. The Concierge service was outstanding. They go above and beyond. Henry was the most professional and helpful individual we
Leroy
Stayed 1 night in Dec 2019
Response from Guest Services Manager on Jan 2, 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Good location close to MTR station. Plenty of places to eat not far from hotel.
Verified traveler
Stayed 1 night in Nov 2019
Response from Guest Services Manager on Dec 5, 2019
Dear Guest, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong. We are looking forward to your next visit.
Response from Guest Services Manager on Dec 5, 2019
Dear Guest, Your valuable comment and suggestion were important to us for the improvement of customer services and the quality. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Nice staff and all was pretty good.
The only downside is that the carpets need either a serious cleaning or to be replaced throughout.
Also, my non-smoking rooms smelled like cigarette smoke.
Verified traveler
Stayed 4 nights in Nov 2019
Response from Guest Services Manager on Nov 30, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.
Response from Guest Services Manager on Nov 30, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
8/10 Good
Verified traveler
Nov 26, 2019
Liked: Cleanliness, staff & service
Verified traveler
Stayed 4 nights in Nov 2019
Response from Guest Services Manager on Nov 27, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
8/10 Good
Verified traveler
Traveled with group
Nov 23, 2019
Nice and clean, convenient location.
Verified traveler
Stayed 2 nights in Nov 2019
Response from Guest Services Manager on Nov 24, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Excellent . Just the local matter uncertain so have to leave HongKong , hotel was good
Verified traveler
Stayed 1 night in Nov 2019
Response from Guest Services Manager on Nov 12, 2019
Dear Guest, Thank you for your comment and shared your stay experience with the Metropark Hotel Mongkok. We are glad to hear that the hotel was satisfied to you and will our qualified services. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future.