Ratings based on 692 Verified Reviews

3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Conveniently situated to the MTR

Posted Dec 12, 2017
Pros: Clean room and attentive housekeeping attendant. The faciilities are adequate and nicely thought of with drawers etc.
Cons: See above on the free shuttle service.
Location: Near MTR and lots of good food and bakeries. We did not pay attention if there is any mall. Within walking distance to Mongkok packed with shopping.
Clean and comfortable facilities. We were offered free upgrades from standard to superior room without having to ask. Pleasant and professional staff. Good and knowledgable concierge service. Surrounded by eateries and shops. The minus point is the free shuttle provided by the airport express did not stop at the hotel but stopped across the street. We did not have any porter to help unload our luggages from the minibus also had to ask for directions to the hotel before we made our way to the hotel with heavy luggages. On return trip to ariport express station, we decided to take a cab from the hotel instead of using the free shuttle.
Comment from Hotel Management
Dec 12, 2017 by AM / Metropark Hotel Mongkok, Hotel Management
Dear Jo, Thank you for the comments and shared your staying experience with the Metropark Hotel Mongkok. We are glad to hear that you satisfied with the room and the hotel location. Your comment is valuable to us for improve of guest services. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Hotel housekeeping staff friendly

Posted Dec 4, 2017
The passed 5 years I always choose this hotel. Location and staff all good
Comment from Hotel Management
Dec 7, 2017 by AM / Metropark Hotel Mongkok, Hotel Management
Dear mei yee, Thank you for the comments and shared your staying experience with the Metropark Hotel Mongkok. We are glad to hear your compliment to our staff and the location of hotel. Look forward to welcoming you and your family back to the Metropark Hotel Mongkok in near future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Good location and clean rooms

Posted Dec 4, 2017
Pros: Bathroom is nice and modern. Good location. You can store your luggage if you're traveling elsewhere and coming back. It's $10 HKD per piece, per day.
Cons: I have allergies, so maybe if there was an option for hypo-allergenic rooms/linen?
Location: Good location. Lots of food and convenience stores around and close to the metro station.
Hotel and its rooms are in good condition and clean. Bathroom is modern and well equipped. Airport bus arrives right in front of the hotel (coming from airport only). The stop for going to the airport is about a ten minute walk, just a FYI. We took a taxi to the airport instead because we had a lot of luggage. Hotel staff were helpful. The metro is literally a 1-2 minute walk from the hotel. Would stay here again because of its convenient location and the rooms size is decent considering this is HK we're talking about. I've heard their rooms are better than some of the other hotels around. If you want a more spacious room, I'd say pay the extra money for the superior room. The basic/standard room can barely fit one large and one medium suitcase. We were upgraded to a superior room although we booked a basic room, so that was nice. I didn't ask why, but appreciated it nonetheless and would definitely book a superior twin room next time instead.
Comment from Hotel Management
Dec 4, 2017 by Assistant Manager, Hotel Management
Dear Anna, Thank you to share your staying experience with the Metropark Hotel Mongkok and the compliment to our staff. We are glad to hear that the hotel location was convenient to you. Will look into your valuable comments to provide a comfortable stay to our guest. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice Location & Decent Amenities

Posted Dec 2, 2017
Pros: Location. Near Prince Edward MTR and street shopping at Mongkok.
Cons: I lived at the 4th level and shower drain outlet don't seemed to be able to cope with a strong shower. Maybe they may need to clear the drain.
Location: Many good "Char Cha Teng" around the vicinity. If you have pets or gold fishes, there are 2 streets that sells pets, fishes and accessories.
Overall, I had a good and positive 1 week stay there. Room was tidy and well made everyday and staff were polite and friendly. On the day that I checked out, I alerted the counter staff that some visitors may be smoking the last couple of days at the walkway near the windows and she promptly called her colleagues to do some investigation. Well done!
Comment from Hotel Management
Dec 6, 2017 by AM / Metropark Hotel Mongkok, Hotel Management
Dear LOKE, Thank you for the comments and shared your staying experience with the Metropark Hotel Mongkok and your compliment to our staff. Your comments are valuable to us for the improvement of the air quality in house. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Nov 16, 2017
Good location Room a little bit small but clean Good location Room a little bit small but clean
Comment from Hotel Management
Dec 7, 2017 by AM / Metropark Hotel Mongkok, Hotel Management
Dear Rita Thank you for your all around review regarding your recent stay at our hotel Metropark Mongkok. We were delighted that our accommodation and service meet your expectation and we are looking forward to welcoming you again soon. Best regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Good location, closed to train station. A lot of restaurants near by, supermarkets is near by.
Comment from Hotel Management
Oct 11, 2017 by Assistant Manager, Hotel Management
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
3 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Close to transportation

Posted Sep 29, 2017
Good hotel, close proximity to everything, except very busy reception ,needs to wait in queue. Outside hotel is crowdy with people waiting for bus transportation to China.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southlake

Nice hotel in very good location!

Posted Sep 20, 2017
Overall the Room is very good. Beds are comfortable. Do not hear anything noise from street except door closed from neighbor rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice, clean hotel near the MTR station!

Posted Sep 10, 2017
Pros: Cleanliness, Friendliness of staff..
Cons: none
Location: Near Prince Edward MTR station, Fa Yuen Street and Mongkok.. lots of food and shops to shop around!
This is my second time stay at this hotel and I am still loving it. The amenities were just right and the location is just superb. Very near to the Prince Edward MTR station and lots of food choices nearby, you wont even starve! Hong Kong stands a special place in my heart and i will always return to this hotel whenever I am back!
Comment from Hotel Management
Sep 12, 2017 by AM / Metropark Hotel Mongkok, Hotel Management
Dear Valerie, Thank you for the comments and shared your staying experience with the Metropark Hotel Mongkok. We are glad to hear that the hotel location was convenient to you and the compliment to our staff. We will maintain and improve the quality of services. Look forward to welcoming you back to the Metropark Hotel Mongkok in near future. Best regards,
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2017 on Hotels