Ratings based on 449 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Sad Time

Posted Jan 8, 2018
Pros: Flexibility
Cons: Bathroom facilities could be larger
Location: Closer to Pa turnpike and many restaurants in area.
We spent minimal time in room due to a funeral. Staff was very flexible about getting into our room early.
Comment from Hotel Management
Jan 8, 2018 by Renee, Hotel Management
We are very sorry that you had to visit due to a sad event. We hope we get to see you under better circumstances in the future. Thank you for taking the time to survey us. We really appreciate you staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Cons: Heat and AC very loud
Location: Close to Monroeville mall and restaurants
We asked the front desk about dining and she was not very knowledgeable about the area.
Comment from Hotel Management
Jan 7, 2018 by Brenda, Hotel Management
Thank you for taking time to fill out our survey! I will let maintenance know about your issues with the heat/AC unit. I will also review the local dining options with our front desk associates. I appreciate you sharing your experience and we hope you'll consider staying with us again!
1 out of 5
by A verified traveler from new jersey

Poor Maintenance

Posted Jan 2, 2018
Room very dusty,water clog in the tub and hostile staff,will never visit or recommend to any one
Comment from Hotel Management
Jan 7, 2018 by Brenda, Hotel Management
I'm sorry that we didn't meet your expectations during your recent stay. I will share your experience with our staff in hopes that this was an isolated incident.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice place, clean, nice room.

Posted Dec 29, 2017
A nice place that was pretty busy with holiday traffic, but still pleasant and surprisingly quiet given its very close proximity to the turnpike. They had family games available to borrow at the front desk, which I thought was a nice touch.
Comment from Hotel Management
Dec 29, 2017 by Renee, Hotel Management
Thank you for the nice comments, we are happy your family enjoyed the games. We knew they might come in handy over the holidays. Have a Wonderful New Years!
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Nice hotel for a good rate

Posted Dec 27, 2017
Pros: Convenience, suites, breakfast
Cons: Bathroom layout terrible. Shower/toilet in a separate room with no counter space.
Passing through Pittsburgh and wanted a decent hotel that could sleep 5 people. The "suite" has a fold-out sofa that took care of that well. Breakfast was very good, with more options than I expect to see in this type of hotel. The bathroom layout is horrible, however, at least in the room I had on the 2nd floor. The shower/toilet are in a separate room, which is fine, but there is no sink or counter in this room, and nowhere to place your clothes or pyjamas as you get ready in the morning or evening. When staying with adult children it is necessary to get ready in private, and it is very difficult to balance your toiletries AND clothes on the toilet seat (YUK) and tank after showering. If the door was moved to enclose the entire lavatory area, including the sink/counter area, that would solve this problem very nicely.
Comment from Hotel Management
Dec 29, 2017 by Renee, Hotel Management
Thank you for your suggestions, we will pass them on for consideration during our next renovation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Clean but a little tight

Posted Dec 20, 2017
The room is clean and comf, but a little tight for 3 persons. Also, the breakfast could be better.
Comment from Hotel Management
Dec 22, 2017 by Renee, Hotel Management
Thank you for taking the time to rate us. Please don't hesitate to give us some suggestions on breakfast improvements next time you stop in.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lewisburg, pa

20 mins from downtown

Posted Dec 4, 2017
Overnight for the hockey game. Nice hotel, tricky location without GPS. Overall a nice stay and good value
Comment from Hotel Management
Dec 5, 2017 by Brenda, Hotel Management
Thank you for taking time to review our hotel! We appreciate your kind words. We hope you'll stay with us again on your text trip to Pittsburgh!
4 out of 5
by A verified traveler

Posted Oct 21, 2017 on Hotels
Liked the hotel except for two things: only one elevator; and getting off the side road to the main road the traffic was often extremely heavy, making it hard to pull out.
Comment from Hotel Management
Nov 14, 2017 by Renee, Hotel Management
Thank you for taking the time to comment. One elevator is what is required for a small hotel under 100 rooms, we apologize for any inconvenience this may have caused. For future reference, there are two entrances to our hotel, one has a traffic light, that makes it easier to navigate during high traffic times. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted Oct 21, 2017
Its probably the best hotel in the area. My kids Love the Swimming Pool.
Comment from Hotel Management
Nov 14, 2017 by Renee, Hotel Management
Awesome! We are happy that your kids loved the pool. We look forward to your next visit. Thank you for your kind comments!
3 out of 5
by Kim

Some dissappointment.

Posted Oct 20, 2017 on Hotels
Water was not running beyond a specific time frame. Elevator broke at one time.
Comment from Hotel Management
Nov 14, 2017 by Renee, Hotel Management
We apologize for any issues that occurred. Unfortunately, unexpected maintenance issues do arise which need to be taken care of. We apologize for the inconveniences.