Great facilities and hotel. Lacks atmosphere.
Posted Sep 1, 2015
Can't fault standard of hotel, that's why you pay for it. Lacks atmosphere and not set up for young families. Think they are there to impress people with a bit of money. We turned up with rucksacks via public transport, so looked and felt out of place.. Wanted dinner before 7pm, but the restaurant was not open. We were to use the Piano bar and it's menu. Very good quality meal, but the Piano bar is not set up for eating. Small tables that the plates could barely fit on. Again, we felt out of place as no one else was eating here. The children's limited choice was to come with ice cream dessert. When we asked for this we were informed that this is not always the case as it depends on how the waiter ordered it!? I suppose we should have contested it further as the menu clearly stated it does.