Hotel cancel our reservation upon arrival!
Posted Mar 20, 2017
Do not reserved this hotel if you do not want your vacation to be ruined!
We skied the whole day and arrive at the hotel at 5 pm where we had a reserved room. Rude receptionist said that they canceled our reservation because they can't process our payment and they were full when we arrived.
We are left without a hotel on Saturday night, when everything is booked.
Stay away from this facility.
Comment from Hotel Management
Mar 24, 2017 by auberge le voyageur, Hotel Management
when a customer do a reservation with a wrong credit card and a wrong phone number, we don't take that reservation sorry