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Reviews of Fairmont Tremblant

4.5 out of 5
Fairmont Tremblant
3045 chemin de la Chapelle, CP 2670, Mont-Tremblant, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Francesca Celli on Apr 15, 2024
Dear Nicholas,First of all we would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 Excellent

azita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend every one to stay this hotel.It was fantastic.Breakfast was excelent.
Stayed 1 night in Mar 2024
Response from Francesca Celli on Apr 11, 2024
Dear Azita,First of all we would like to thank you for your nice comment regarding our hotel and the breakfast.We hope to see you again soon.Best regards,

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Francesca Celli on Apr 9, 2024
Dear Kristen,First of all we would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 Excellent

Barrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and great property.
Stayed 1 night in Mar 2024
Response from Francesca Celli on Apr 8, 2024
Dear Barrie,We would like to thank you for nice comments about our service and our property.We hope to see you again soon.Best regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Francesca Celli on Apr 5, 2024
Dear Chris,We would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service
The Fairmont Tremblant provided a truly relaxing and enjoyable experience. The comfort of the accommodations exceeded expectations and the staff at the front desk were outstanding, offering exceptional service throughout our stay. Highly recommended for a rejuvenating getaway!
Stayed 1 night in Apr 2024
Response from Francesca Celli on Apr 4, 2024
Dear Sonia,First of all we would like to thank you for your time and your nice comments about our property and staff.We hope to see you again soon.Best regards,

4/10 Poor

Anoop

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Francesca Celli on Apr 4, 2024
Dear Anoop,We would like to hear from you more information regarding your score in order to know how we could improve.Best regards,

10/10 Excellent

Aleksandar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Mar 2024
Response from Francesca Celli on Apr 3, 2024
Dear Aleksandar,We would like to thank you about your nice comment of our property.We hope to see you soon.

8/10 Good

joubin, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Francesca Celli on Apr 8, 2024
Dear Joubin,We would like to thank you for your score.We hope to see you again soon.Best regards,

10/10 Excellent

Shu-Xian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fairmont Tremblant on Apr 1, 2024
Thank you for the great review and for staying at the Fairmont Tremblant. We look forward to welcome you again at the Fairmont Tremblant.

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a wonderful time beautiful place and friendly staff
Stayed 2 nights in Mar 2024
Response from Fairmont Tremblant on Apr 1, 2024
Thank you very much for this Comment Mme Catalina. We look forward to welcome you again at the Fairmont Tremblant.

10/10 Excellent

Angeline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont is undoubtedly the best hotel to stay in on Mont Tremblant! The staff was excellent and amenities on point, Le Labo products added an extra star for me. The hotel could use a little remodeling but overall it’s the place to stay!
Stayed 5 nights in Mar 2024
Response from Francesca Celli on Mar 28, 2024
Dear Angeline,First of all we would like to thank you for your nice comment about our property, our staff and our beauty produits.We hope to see you soon again.Best regards,

10/10 Excellent

Ewald Arturo Richter, Key Biscayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Being so close to the ski tracks was very convenient. Furniture inside the property might need an upgrade.
Stayed 4 nights in Mar 2024
Response from Francesca Celli on Mar 26, 2024
Dear Ewald,We will like to thank you for your time and your nice comment regarding our location.Regarding our property, we will start the renovation this year, we have already renovated our Fairmont Gold floor.We hope to see you again soon.Best regards,

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Francesca Celli on Mar 27, 2024
Dear Violeta,We will like to thank you for your score.We hope to see you again soon.Best regards,

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property and very convenient to ski
Stayed 7 nights in Mar 2024
Response from Francesca Celli on Mar 26, 2024
Dear Marjorie,We would like to thank you for your score and your nice comments about our property.We are glad to hear that you enjoyed the ski.We hope to see you soon.Best regards,

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Mar 2024
Response from Genevieve R. on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We hope to have the opportunity to welcome you again in the future !

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great service
Stayed 2 nights in Mar 2024
Response from Francesca Celli on Mar 21, 2024
Dear Susan,First of all thank you for your score.We hope to see you again soon.Best regards,

10/10 Excellent

Mehmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is in a great location. The staff is great. However the rooms and decor are very outdated. The property needs a make over.
Stayed 4 nights in Feb 2024
Response from Genevieve R. on Mar 25, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We're happy to share that our room renovations started last year and will be on going for the next few years. We hope to have the opportunity to welcome you again in the future !

10/10 Excellent

philip, st johns

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was tremendous. Ski in and ski out. Hot tub a blessing at end of long ski day!
Stayed 3 nights in Mar 2024
Response from Genevieve R. on Mar 19, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We hope to have the opportunity to welcome you again in the future !

4/10 Poor

Hailey

Stayed 3 nights in Mar 2024
Response from Genevieve R. on Mar 18, 2024
Thank you for taking the time to tell us about your experience at the Fairmont Tremblant. I am sorry that it did not meet your expectations; we would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help us better understand what happened in order to anticipate any future occurrence

10/10 Excellent

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and family friendly. The outdoor hot tub and pools were fantastic after a long day of skiing.
Stayed 4 nights in Mar 2024
Response from Genevieve R. on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !

10/10 Excellent

gab

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at Fairmount, amazing location
Stayed 3 nights in Mar 2024
Response from Genevieve R. on Mar 14, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of ski in/out especially with kids. And the food options were all very tasty even the little bistro/cafe which was a convenient lunch break during skiing.
Stayed 2 nights in Mar 2024
Response from Genevieve R. on Mar 14, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !

6/10 Okay

Ana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here for a weekend and knew it was expensive but didn’t know they charge 60 for parking plus there’s no free WiFi. Rooms are dated although bed was comfortable. But at 600 per night it’s not worth it . It was the only available hotel but wouldn’t book again
Stayed 2 nights in Mar 2024
Response from Francesca Celli on Mar 11, 2024
Dear Ana,Thank you for taking the time to tell us about your experience at the Fairmont Tremblant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are excited to share with you that we have started our room renovation project which will be done in phases. Our Fairmont Gold rooms are already renovatedIn order to avoid being charged for WiFI, we offer our guests to join the All Accor loyalty program. It is free of charge and offers other benefits, such as collecting points to receive monetary discounts. On your next visit, our front desk team can assist you.

8/10 Good

Bin

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderfull stay
Stayed 4 nights in Mar 2024
Response from Francesca Celli on Mar 11, 2024
Dear Bin,We would like to thank you for your score.Best regards,

6/10 Okay

Robert

Traveled with group
Liked: Staff & service
The property was very convenient to hit the hills. The hot tube was more like a warm swimming pool . Unfortunately l had to rebook for a later date and found out that the later date was though a third party and lost out on breakfast for two days double check fine print. Over all great say had fun
Stayed 2 nights in Mar 2024
Response from Francesca Celli on Mar 7, 2024
Dear Robert,First of all we would like to thank you for your time.We ere happy to see that you enjoy your last stay at Fairmont Tremblant, although the reservation with the third party was not correctly configurated.We hope to see you again at Fairmont Tremblant.Best regards

10/10 Excellent

ASIB, montreal

Stayed 2 nights in Mar 2024
Response from Francesca Celli on Mar 26, 2024
Dear Asib,We would like to thank you for your score.We hope to see you soon.Best regards,

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull
Stayed 1 night in Mar 2024
Response from Genevieve R. on Mar 6, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mitko, Oradell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Francesca Celli on Mar 7, 2024
Dear Mikto,We would like to thank you for your score.We hope to see you again at Fairmont Tremblant.Best regards

8/10 Good

Sabrina

Stayed 1 night in Mar 2024
Response from Francesca Celli on Mar 26, 2024
Dear Sabrina,We would like to thank you for your score.We hope to see you soon.Best regards,

10/10 Excellent

gino, Town of Mount Royal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2024
Response from Genevieve R. on Mar 4, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team!

2/10 Terrible

vincent, Toronto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is maybe a 3 star at best! I the rooms are so old and dated, and charging $1300/night for a small room js ridiculous. Fairmont needs to stop gauging people! The staff are very friendly and themselves embarrassed by the property, the condition of the rooms and the price they charge!
Stayed 2 nights in Feb 2024
Response from Francesca Celli on Mar 1, 2024
Dear Vincent,First of all we will like to thank you regarding your nice comment regarding our staff.Regarding our rooms, we have renovated the Gold rooms, as for our prices, is one of the most occupied period of the year and a festive week your last reservation.We hope to see you back.Best regards,

10/10 Excellent

Giannetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff.
Stayed 6 nights in Feb 2024
Response from Genevieve R. on Feb 27, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team!

8/10 Good

Nancy

Traveled with family
Wait to get a coffee at T level coffee shop unacceptably long
Stayed 3 nights in Feb 2024
Response from Genevieve R. on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

CLIFFORD, San Francisco

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time at the Fairmont. Sebastien in Le Comptoir each morning at breakfast was so good to our family. The ski in/ski out and ski valet is amazing. Skis on, slide 50ft down hill onto the lift. Pool and hot tub are great with poolside drinks. Choux Gras Brasserie was delicious and great wine list. Staff was incredibly kind and helpful. All in all will definitely return.
Stayed 4 nights in Feb 2024
Response from Genevieve R. on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback and we will make sure to share with our team. We sure hope to have the opportunity to welcome you again in the future !

10/10 Excellent

Ruthann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great skiing. Great hotel.
Stayed 2 nights in Feb 2024
Response from Genevieve R. on Feb 21, 2024
Thank you for staying with us. We appreciate your feedback and we hope to have the opportunity to welcome you again in the future!

10/10 Excellent

Elina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairmount Tremblant is the best hotel to stay on the mountain. It is a true ski in/ski out with an onsite ski valet. This is absolutely the most important to me in a ski vacation, but Fairmount also has amazing outdoor and indoor pools where you can relax in different temperatures. The rooms are a little dated but very comfortable with excellent firm mattresses, lots of towels. Service at this hotel is amazing, you need anything extra slippers, sewing kit they will bring it right up. When we arrived there was a large fruit, sweets, snacks tray in our room and a large bottle of water. Then 2 days later they bought another tray of mini French pastries and another large bottle of water. Our kids grew up spending Presidents Day at the Fairmount and love coming back every year. There is only one thing that I would suggest - please bring back the maple syrup lollipops - this is a Canadian tradition everyone loves them after a day of skiing. You used to have them by the pool in the afternoon and we were very disappointed that they were replaced by the apres ski bar. Kids and adults love those lollipops and you can definitely put the lollipop man on the side near the bar. Everyone young and old will appreciate having this treat back!
Stayed 4 nights in Feb 2024
Response from Francesca Celli on Feb 20, 2024
Dear Elina,First of all thank you for your nice comment about the Fairmont Tremblant.We are glad to hear that you enjoyed your stay, such as the amenities you received in your room, our facilities and ski in ski out!I will forward your comments to the restaurant manager to see if we can continue to do what you like so much!hope to see you again next year!Best regards,

10/10 Excellent

Taylor

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Francesca Celli on Feb 19, 2024
Dear Taylor,Thank you for your score.Best regards,

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room. Room stayed warm even with air/fan on. Didnt seem to be working at all. Had to keep window open in February
Stayed 2 nights in Feb 2024
Response from Francesca Celli on Feb 14, 2024
Dear Katherine,We are glad to see that you liked the view from your room.As for our air conditioning system, we have it centralized, so in the winter months it only works hot and in summer air conditioning. the week you came was an atypical week in the month of february that was hot, so we understand your comment.Best regards,

10/10 Excellent

Chris

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time staying here!
Stayed 2 nights in Feb 2024
Response from Francesca Celli on Feb 13, 2024
Dear Chris,We would like to thank you regarding your score and your nice comments.We hope to see you soon.Best regards,

10/10 Excellent

Emmanuel, Vestal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Francesca Celli on Feb 13, 2024
Dear Emmanuel,We would like to thank you for your score.Best regards,

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, style and service - 5 stars all the way. Love Fairmont and this location was amazing once again!
Stayed 5 nights in Feb 2024
Response from Genevieve R. on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback and we hope to have the opportunity to welcome you again in the future!

8/10 Good

TRACY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Elevators require maintenance. Room was a junior suite and toilet did not work properly. Quite expensive $2000.00 for a weekend stay to have to fix the toilet tank each time we used our toilet. Staff made a note at check-out however, did not offer any other rebate. The outdoor spa and staff were wonderful.
Stayed 2 nights in Feb 2024
Response from Genevieve R. on Feb 12, 2024
Thank you for taking the time to tell us about your experience at Fairmont Tremblant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 Okay

Bill

Liked: Cleanliness, staff & service
$16.95 / day for internet
Stayed 2 nights in Feb 2024
Response from Francesca Celli on Feb 9, 2024
Dear Bill,In order to avoid being charged for WiFI, we offer our guests to join the All Accor loyalty program. It is free of charge and offers other benefits, such as collecting points to receive monetary discounts. On your next visit, our front desk team can assist you.We hope to see you soon at Fairmont Tremblant.Best regards,

10/10 Excellent

Zhongxian

Liked: Property conditions & facilities
parking needs to pay
Stayed 2 nights in Feb 2024
Response from Genevieve R. on Feb 12, 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Genevieve R. on Feb 8, 2024
Thank you for staying with us. We appreciate your feedback and we hope to have the opportunity to welcome you again in the future!

10/10 Excellent

Lynca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the newly renovated outdoor pools and terrace.
Stayed 2 nights in Feb 2024
Response from Genevieve R. on Feb 7, 2024
Thank you for staying with us. We appreciate your feedback and we hope to have the opportunity to welcome you again in the future!

10/10 Excellent

ELBA I

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for skiing
Stayed 3 nights in Feb 2024
Response from Francesca Celli on Feb 5, 2024
Dear Elba,We are pleased to hear that you enjoyed the Fairmont Ski in ski out and the Tremblant Ski Experience.We hope to see you soon.Best regards,

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Well maintained property.
Stayed 2 nights in Feb 2024
Response from Genevieve R. on Feb 5, 2024
Thank you for staying with us. We appreciate your feedback and we hope to have the opportunity to welcome you again in the future!

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Genevieve R. on Feb 6, 2024
Thank you for staying with us. We appreciate your feedback and we hope to have the opportunity to welcome you again in the future!