Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from College Point, NY

Great hotel right at the entrance of the village

Posted Aug 21, 2015
Pros: the free pancakes after 8pm during our stay was awesome
Cons: the cleanliness of the pool and hot tub. and also the bathroom by the gym needed to be cleaned often
Location: there was so much to do, near many restaurants and shopping.
great experience in the hotel. the staff was great also. The only complain i have was that the bathroom by the gym was always dirty.
Comment from Hotel Management
Aug 27, 2015 by Hotel Manager, Hotel Management
Thank you for sharing your experience with us. We recognize that high traffic areas such as the pool and gym bathroom need to be monitored frequently. It is for this very reason that we have assigned a team of pool technicians and cleaning staff to improve our service level in this respect. We are confident that our valued guests will notice the improved results in the days to come. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Québec, PQ, Canada

Posted Aug 20, 2015
Pros: Proximité de la compétition Ironman, stationnement, piscine et quiétude
Cons: Salle à déjeuner
Location: Très bien situé à l'entrée du village
Proximité de tous les services et de la nature en même temps
4 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Posted Aug 15, 2015
The hotel was very nice but needs upgrades. Specially the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Great hotel

Posted Aug 6, 2015
Pros: Clean
Cons: Have a waffle maker for the breakfast
Location: Great location
Great hotel, super comfortable and very clean. It was situated in a location that was close to everything.
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa, ON

Excellent Location. Nice Bilingual Staff

Posted Jul 26, 2015
Pros: Location and Price
Cons: Breakfast
Staff were very understanding and met our needs. Breakfast was OK. The baby crib we ordered, and the bed sheets, could have been cleaner.
Comment from Hotel Management
Jul 28, 2015 by Dominic, Hotel Management
Bonjour, Thank you for taking a moment to share your comments. Happy that our team met your needs. However, we are really sorry with what we read about the sheets. Cleaner is not enough, I will follow up with our housekeeping department Hope we will welcome you again Dominic Guest relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Laval,Qc

Hotel is at the heart of everything!

Posted Jul 24, 2015
Amazing staff! Just wish the pool was a bit cleaner though!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Ontario

Great hotel!

Posted Jul 8, 2015
I would use this hotel again in a heartbeat. Very friendly staff, nice pool and close to everything. Upon our arrival we were given a package which included use of the beach as well and the unlimited use of the gondola's for the whole family. The included breakfast was amazing, the best i have seen in a hotel(Included). Pancake, omelettes, muffins, yogourt, fruits and toast are on the menu. Staff was all bilingual. On the downside, we found the washroom in the room was not to the highest standard. There was hairs on the counter, and the toilet paper roll was 95% empty.
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Very nice hotel on village

Posted Jun 25, 2015
Had a good time at the hotel! They got a nice swimming pool!
3 out of 5
Recommended
for Couples
by A verified traveler from Montréal, Qc, Canada

Réunion de famille

Posted Jun 21, 2015
Pros: L'accès au Village tout proche. La grandeur et propreté de la suite. L'accueil du personnel
Cons: Meilleure climatisation de la salle à manger
Location: Tremblant est à voir. Le village a un aspect "vieille Europe". Beaucoup de choix de resto. Les boutiques sont "high end" alors $$$
Sommes allé à Tremblant pour fêter l'anniversaire de ma cousine (80 ans). Ses enfants avaient loués un condo pour eux. Nous avons choisi de rester au Holiday Inn Express. Hôtel rénové, très propre et nous avons été surclassé d'une chambre à une suite! Mais si vous y aller un week-end et que, comme nous, vous avez un certain âge et souhaitez "dormir" le samedi soir, demandez une chambre du côté piscine. Notre chambre était du côté "façade" et les bars sont plutôt bruyants tard dans la nuit... À part ce léger inconvénient, la suite était très bien. Cuisine complète avec cafetière Keurig. Il y avait foule à la salle à manger à l'heure que nous avons choisi, les choix étaient plus restreints. Prochaine fois, nous allons descendre plus tôt, faire nos choix et remonter à la chambre pour manger. Ce sera plus calme et moins chaud.
4 out of 5
Recommended
for Families
by A verified traveler

Great stay for our family!

Posted May 30, 2015 on Hotels
A pleasant stay in Mount Tremblant, Canada.