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Castello di Velona Resort - The Leading Hotels of the World

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Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Outdoor Spa Tub
Terrace/Patio

Overview of Castello di Velona Resort - The Leading Hotels of the World

VIP Access

Castello di Velona Resort - The Leading Hotels of the World

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationAbbazia di Sant'Antimo7 min drive
  • Popular LocationMuseum of Brunello10 min drive
  • Popular LocationPoggio Antico19 min drive
  • AirportSiena (SAY-Ampugnano)80 min drive

Choose dates to view prices

About this area

Montalcino

Located in Montalcino, Castello di Velona Resort - The Leading Hotels of the World is in a rural area and in a national park. Abbazia di Sant'Antimo and Fortress of Montalcino are notable landmarks and Horti Leonini is a popular area attraction. Parco Piscine Capenti Outdoor Pool and Bosco della Ragnaia are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails, horse riding, and mountain biking.
Popular Location

What's nearby

  • Abbazia di Sant'Antimo - 7 min drive
  • Museum of Brunello - 10 min drive
  • Garden of Daniel Spoerri - 13 min drive
  • Fortress of Tentennano - 14 min drive
  • Poggio Antico - 19 min drive

Getting around

  • Buonconvento Station - 28 min drive
  • Peretola Airport (FLR) - 118 min drive

Restaurants

  • Settimo Senso — 1 min walk
  • Il Brunello — 1 min walk
  • Osteria Porta Al Cassero — 13 min drive
  • Drogheria Franci — 13 min drive
  • Enoteca La Fortezza di Montalcino — 13 min drive

About this property

Castello di Velona Resort - The Leading Hotels of the World

5-star luxury hotel near Abbazia di Sant'Antimo
This smoke-free hotel features 3 restaurants, an attached winery, and 2 outdoor pools. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a full-service spa, an indoor pool, and a health club are onsite. All 45 individually decorated rooms feature free WiFi and minibars. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Castello di Velona Resort - The Leading Hotels of the World offers 45 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Montalcino hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools and 4 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam. Public bath/onsen services include an indoor public bath (no minerals).

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World and the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (EUR 25 per stay)
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 4 spa tubs
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Hot springs
  • Indoor pool
  • Private picnics
  • Private winery tours
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Wine tasting room
  • Winery attached
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Vietnamese

Business services

  • Conference space (969 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace
  • Vineyard

Spa

  • 2 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 10:00 AM - midnight
  • Hot springs water temperature (Fahrenheit) - 95
  • Indoor public bath (no minerals)
  • Manicures and pedicures
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor public bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during January, February, March, and November.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 80 per pet, per night
Dogs and cats welcome
5 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 150.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • Pool fee: EUR 50 per person, per night
  • Spa fee: EUR 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 25 per stay
  • Pet fee: EUR 80 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 150.0 per day
  • Facilities fee: EUR 50 per person, per day and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are not permitted in common areas of the property.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Hot springs access available from 10:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Castello di Velona
Castello di Velona SPA Resort & Winery
Castello di Velona SPA Resort & Winery Montalcino
Castello di Velona SPA Winery
Castello di Velona SPA Winery Montalcino
Castello Di Velona Hotel Montalcino
Castello di Velona SPA Resort Winery Montalcino
Castello di Velona SPA Resort Winery
Castello di Velona Resort Thermal Spa Winery Montalcino
Castello di Velona Resort Thermal Spa Winery
Castello di Velona Thermal Spa Winery Montalcino
Castello Velona Thermal Winer
Castello di Velona Resort, Thermal Spa & Winery Hotel
Castello di Velona Resort, Thermal Spa & Winery Montalcino
Castello di Velona Resort Thermal Spa Winery

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 183 out of 266 reviews
5 - Excellent 69%
Rating 4 - Good. 48 out of 266 reviews
4 - Good 18%
Rating 3 - Okay. 17 out of 266 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 266 reviews
2 - Poor 5%
Rating 1 - Terrible. 6 out of 266 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Staff & service
This hotel should be avoided due to its terrible customer service. The hotel twice abruptly cancelled my travel plans- once in 2020 (completely understandable) and again with one week’s notice in 2021 (unacceptable). Making travel plans to visit Italy from the United States is an involved process and this hotel caused significant disruption in 2021. A sign of a great hotel is how the staff works with guests to resolve these types of disruptions. We have been asking for a refund for the stay or a credit for the stay to be used through June 2022 (we can’t just fly to Italy whenever we want) for the past three weeks and the hotel refuses to make reasonable restitution. Expedia needs to step in and help settle this issue. This hotel should be avoided- poor customer service on the basics is often an indication of poor customer service in the more important areas of the guest experience. DO NOT BOOK THIS HOTEL!
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
We planned staying one night but ended up staying three nights. Beautiful location with amazing views. Get a car and explore while staying there and chill out in the pools after.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost dreamlike situation above the vineyards and river below. We had a once in a lifetime stay at this castle in the sky and dinner in the stars of the Italian countryside.
Stayed 1 night in Sep 2020

1/5 Terrible

Traveled with group
With the travel ban in place, we were not able to enjoy the hotel. We are not going to be able to go within the next year and we tried working with the hotel to get our money back but they would not give us a refund.
Stayed 2 nights in Jun 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019