Exterior detail

Reviews of Il Chiostro del Carmine

Il Chiostro del Carmine
Via Della Diana 4, Siena, SI

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 719 reviews" "
Rating 8 - Good. 285 out of 719 reviews" "
Rating 6 - Okay. 69 out of 719 reviews" "
Rating 4 - Poor. 20 out of 719 reviews" "
Rating 2 - Terrible. 7 out of 719 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12th century monastery repurposed as atmospheric boutique hotel. Wonderful staff.
Stayed 9 nights in Mar 2024

10/10 Excellent

Carlen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very pretty, quaint and clean. The staff are very friendly and personable. A leaking drain in bathroom sink was fixed promptly and well by Santo. The maids do a great job cleaning. The breakfast is the best I have ever experienced. The staff are very accommodating and provide anything that you ask for. For an old building, the property is very attractive and does not smell moldy in anyway. It's centrally located and all major attractions are within walking distance. Major supermarkets are further away which is understandable but a Carrefour Express is located a few steps away.I will recommend this hotel to my friends and family members.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chiostro del Carmine is a quaint, colorful little hotel that is close to the center of Siena, within walking distance to all the major attractions.
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent room. Friendly and helpful stay. Would definitely stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jytte

Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Stayed 4 nights in Oct 2023

10/10 Excellent

Timothy G

Stayed 1 night in Oct 2023

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, perfect location, friendly staff and very helpfull. Would definitely stay again.
Stayed 2 nights in Oct 2023

8/10 Good

ademir

Stayed 1 night in Oct 2023

8/10 Good

Ellen W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic setting close to everything.
This is a very nice and convenient place to stay. It has an old historic feel which we really liked. There are no elevators and some rooms are on the second and third floor, so be aware of this. It has a lovely courtyard. we would happily stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Laura Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Siena. What’s not to love?!
Stayed 5 nights in Oct 2023

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and the attention to the guest needs was outstanding! The room was clean, sufficiently spacious and comfortable. Breakfast buffet amazing and surpasses many 5-star hotels. The ambiance of the monastery could be felt throughout the property. We loved it and if we ever return to Siena will definitely stay once again!
Stayed 3 nights in Oct 2023

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in an old monastery
Il Chiostro del Carmine is a beautiful place to stay and well located, a 10 minute walk to the Duomo and the Piazza di Campo. (It’s a 10 minute taxi ride to the train station.) Our room was quite small but very elegant with a view onto the roofs of Siena. The staff were welcoming and happy to assist in any way. Breakfast was included and there was a very good selection of food. I would certainly recommend this hotel and would stay there again if we were in Siena.
Stayed 2 nights in Oct 2023

6/10 Okay

Øyvind

Stayed 1 night in Sep 2023

8/10 Good

Bent

Stayed 2 nights in Sep 2023

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marco

Stayed 1 night in Aug 2023

6/10 Okay

Jacklyn

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is unique because it's in a former monastery from the 13th century. However, it is in need of routine maintenance and more attention to daily upkeep in the rooms. The toilet was not functioning properly, the soap containers were never refilled in the bathroom, the small refrigerator didn't work and the air conditioning was intermittent. The front desk staff was helpful in arranging transportation, however, and the breakfast was very good.
Stayed 3 nights in Jul 2023

10/10 Excellent

christophe

Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Stayed 3 nights in Jul 2023

10/10 Excellent

Monica del Rosario

Stayed 3 nights in Jul 2023

10/10 Excellent

Giovani

Stayed 7 nights in Jul 2023

8/10 Good

Jasmine

Stayed 1 night in Jun 2023

8/10 Good

Nikolaus

Stayed 1 night in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Old charm.
Stayed 1 night in Jul 2023

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the centre and the amazing view. Just a broken toilet seat should be replaced in this hotel standard.
Stayed 1 night in Jul 2023

8/10 Good

Katie

Traveled with family
Did not like the numerous stairs to get to the second floor no elevator very exhausting. Do not recommend for elderly or people with knee hip issues.
Stayed 2 nights in Jun 2023

10/10 Excellent

Christiane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautiful room. Great location. Would stay again.
Stayed 1 night in Jun 2023

6/10 Okay

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was located within the old city. The location was great. The hotel is in poor shape and has a lot of stairs to get to the rooms. Really poorly maintained and not Very clean. Breakfast was limited in options and overall not very good
Stayed 1 night in May 2023

10/10 Excellent

Gordon, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful historical building. The staff was the best we had in Italy. They helped us with train reservations, local non tourist restaurants, places to visit and so much more. The people made this our favorite stay in Italy.
Stayed 3 nights in May 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in old palazzo: terrific experience. No elevators: not so great for people with disabilities.
Stayed 1 night in May 2023

8/10 Good

Bernard Paul

Stayed 1 night in May 2023

4/10 Poor

sinagra

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Buffet à 10:01….
Séjour tres bien à l’exception du petit dejeuner pris à 9:40 alors que la fin était à 10 h , presque plus rien à manger mais surtout cuisinier particulièrement désagréable et arrogant, à partir de 9:50 débarrassage du buffet avec énormément de bruit comme dans une cantine …qualité des produits passable mais plein de rupture. Personnel à reprendre en main tres sérieusement au petit déjeuner. Dommage car le reste de l’équipe était charmante et serviable. Cuisinier à recadrer tres tres sérieusement , merci aux autres. Bien situé.
Stayed 1 night in May 2023

10/10 Excellent

Nelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreamy
Amazing stay , highly recommend this place , clean lovely staffs
Stayed 2 nights in May 2023

10/10 Excellent

JEREMY

Stayed 1 night in Apr 2023

10/10 Excellent

William

Stayed 2 nights in Apr 2023

10/10 Excellent

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, cool old convent well maintained, the ladies at the front desk very friendly, great breakfast. Easy walk to Duomo and Il Campo, grocery store around the corner and plenty of restaurants around the area too.
Stayed 1 night in Mar 2023

10/10 Excellent

Dianne, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole concept was very charming! Our room was comfortable and the location was great for getting around town. We enjoyed our stay!
Stayed 1 night in Mar 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Nuala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from the Duomo and El Campo, Il Chiostro Hotel (The Cloisters) is an oasis of calm in the busy city of Siena. The ancient building is set in a cloistered garden where drinks and snacks are served in the cool of the evening, often by Adil who takes personal pride in the premises, the kitchen and the garden. Breakfast is full of variety and the fruit is absolutely fresh and hand-cut. Special requests, such as a very long cappuccino, are not only served with a smile by Fatima but remembered the next morning. Some of the breakfast tables are next to large windows that can be thrown open to enjoy the fresh air and stunning views of the countryside around Siena. The hard-working staff of Il Chiostro quickly felt like family. A team works hard at Reception and we are very grateful to Marta, Matteo and Rachele for their cheerful responses to all our requests. Siena is a city built on hills and not suitable for people with impaired mobility. There is hardly a level surface beyond the Campo and church interiors. Similarly, Il Chiostro requires some mobility. There are some rooms at ground level and an Albatross stair lift to the first floor. After that you’re on your own. The stone staircase is a workout and worn in places by centuries of nuns making their daily observances. If you enjoy a sense of history, Il Chiostro is for you. If you prefer modern, minimalist accommodation, look elsewhere. Our heartfelt thanks to everyone at Il Chiostro! 🙏
Stayed 9 nights in Aug 2022

4/10 Poor

Roberto Augusto

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Despite having an interesting appeal of an old building, the place lacks care, charm and pride by its owners. The surroundings reinforce that same feeling of lack of care and sloppyness. Siena is a big dirty tourist trap and this hotel is no exception.
Stayed 2 nights in Sep 2022

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, just inside Porto San Marco and easy walk to Duomo and the main square. Breakfast buffet was outstanding. Reasonably priced. One negative…our room had an odd smell…mildew/locker room…however, room was clean and comfortable. Great staff!
Stayed 1 night in Sep 2022

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Malcolm

Stayed 2 nights in Aug 2022

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

CAM, Clarksville

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the historic aspect of staying in an ancient convent. The staff was very friendly and helpful. Breakfast was good and the view from breakfast area is absolutely beautiful. There was bar service in the courtyard in the evenings which looked great...but we didn't take advantage of this. Our room was very spacious, the a/c really couldn't keep it cool. The staff was very attentive to the issue but it was never resolved. They did end up bringing us a fan which we really appreciated. The location is great...short walk to shopping, restaurants, the square. There is a great little laundry facility very close by...it was laundry day for us!
Stayed 2 nights in Jul 2022

10/10 Excellent

Earl

Stayed 1 night in Aug 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Large bedroom and bathroom with high ceiling and nice furniture. Lovely courtyard. Good breakfast. Very helpful staff. Excellent location.
Stayed 3 nights in Jul 2022