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Reviews of Mercure Toulouse Aeroport Golf de Seilh

4 out of 5
Mercure Toulouse Aeroport Golf de Seilh
Route de Grenade, Seilh, Haute-Garonne

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 293 reviews" "
Rating 8 - Good. 104 out of 293 reviews" "
Rating 6 - Okay. 30 out of 293 reviews" "
Rating 4 - Poor. 9 out of 293 reviews" "
Rating 2 - Terrible. 9 out of 293 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Helena

Traveled with family
Liked: Cleanliness, staff & service
Comfortable and spacious room with good view over golf course. Helpful staff and nice breakfast. Beds a bit hard!
Stayed 2 nights in Nov 2023

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Janet

A real disappointment!
This hotel was our most expensive and most disappointing! Check in, I asked for two keys and got one, we had one small and one large towel. The bathroom was grubby and the service in the restaurant very cavalier. We asked to sit outside for our last dinner of the trip and were told that if we went outside, we could not come back in!? They said it was full in the restaurant but it wasn’t. All in all, very disappointing for the class of hotel! By the way, the Japanese rugby team stayed in this hotel!
Stayed 1 night in Oct 2023

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Garrett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky find
Stayed here for 2 nights for to flight cancellation. Booked a junior sweet as we're family of 4. Even though this is probably a business and golf orientated hotel, the kids loved the pool (and we loved the view from the pool to the fort course) and the breakfast bar was very good. We'd happily stay here again
Stayed 2 nights in Jun 2023

4/10 Poor

Julian

Stayed 1 night in Nov 2022

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Just about ok
Overnighter on way home from Spain. Room was good for size, Spacious enough, toilet very small though, air con wasn’t very good either. Walls marked and just didn’t feel like the quality a 4 star should. Only 1 flat pillow each and whilst I probably could have asked for more after an 11 hour drive I couldn’t be bothered. Didn’t sleep due to flat pillow and very flat bed. Parking was fine and close to hotel. Friendly check in guy, and check out guy. Handy having useable freezer compartment and fridge for our drinks bag for way home.
Stayed 1 night in Aug 2022

10/10 Excellent

Albert

Stayed 1 night in Jul 2022

10/10 Excellent

Hazel

Stayed 2 nights in Jun 2022

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pet friendly hotel with golf course
Nice hotel well located. We stayed there as we were moving back to USA. Room had everything you need: kitchenette, comfortable beds and well located near to restaurants, shops, etc. Golf course, pet friendly and friendly staff made our stay pleasant.
Stayed 4 nights in Dec 2021

10/10 Excellent

Etienne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peacefull night with a beautiful golf view
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren't at the hotel long, only in town 1 night for a wedding. I would stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Emil Kristoffer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
Good and practical apartment for family of 5 & our dog. Very good service and amenities, dog friendly w space for our furry friend to roam on the lawns next to the hotel.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
We are a family of 4 ( 2 adults and 2 kids), we were given a street level apartment. Rooms are aged with filthy bathroom walls, the walls in the room were full of stains and dirt all over. In the dining room, for breakfast, zero control over covid measures (distance when picking up food)
Stayed 1 night in Jul 2021

10/10 Excellent

Clementine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very nice and well looked after. Would definitely recommend this to anyone
Stayed 1 night in Dec 2019
Response from Cannelle CHALANT - Assistante Chef de Réception on Jan 22, 2020
Dear Mr Gary, I do thank you for your comments regarding your previous stay in our hotel. It is always a real satisfaction for our team to meet our guest expetations. I hope we will have the pleasure to welcome you once more in Toulouse. Best Regards.

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet
The hotel is a lovely retreat if you are looking to just relax by the pool and take in the view. The local area is quiet and you really need a car to get to the local supermarket. However the hotel provides a shuttle which is happy to drop you at the nearest supermarket and for the tram to get into the city which is fab.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Montague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good meal spooled .
Overall - very good. Only complaint was that my wife was served with her hamburger. On the second attempt the chips were ok, bit the burger was burnt. She didn't eat it and we only paid for the chips.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
This was a great choice for unwinding from flight 8nto Toulouse and getting ready for a vehicle tour of this area of France. The room was spacious with good amenities and free parking underground. Pool a real bonus. Easy access to Toulouse. We have rebooked for night prior to our fight back to London.
Stayed 2 nights in Sep 2018

10/10 Excellent

Paul

Nice place to stay.
Nice hotel and good location with lovely views over the course.
Stayed 1 night in Sep 2018

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Smart hotel, awful restaurant.
Very smart hotel with really nice rooms. Ate in the restaurant in the evening. I chose fish which arrived virtually uncooked. I complained and it was taken away and returned 10 minutes later, more cooked. No apology, just no comment. Never have I had service like this. Just nobody cared !
Stayed 1 night in Aug 2018

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central
Fantastic self catering apartments
Stayed 18 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from hustle and bustle of the city

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms very dated furniture and beds also very dated.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food at restaurant and golf club next door. The gym was good, a little cosy but lots of different equipment. Friendly and helpful staff.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf de Seilh
The trip was for my 25th wedding anniversary, Toulouse is fabulous, as was the hotel..
Stayed 1 night in Jul 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alma, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Only stayed for one night. But it was lovely. Beautiful grounds and nice pool too. I suppose it helped that the weather was great!

10/10 Excellent

Werner, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business and Golf
We arrived around 9:30pm in the evening and reception asked us if we wanted something to eat as the restaurant was about to close. We desclined but still managed to get a cheese platter from the bar after 10pm

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice respite in middoe of travels
Used the hotel as a place to catch up on some sleep when I had a full day layover.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hugues, Versailles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet location close to Toulouse
Very nice surroundings, comfortable bed, Internet ok

8/10 Good

Torben, San Diego

Liked: Cleanliness, property conditions & facilities, room comfort
Unusually quiet for an airport hotel
This hotel is close to Toulouse Airport/ Airport yet feels like a countryside hotel. The hotel has an attached gold course, the rooms are adequate. However the service (welcome desk) as well as the restaurant lacks a bit.

10/10 Excellent

Pedro, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, except for an unwanted visitor
Solid hotel overall - room was large enough, underground parking was free, bed was comfortable. The golf course looked nice, and allowed the hotel to be quiet in the evening (no road or city noise). The only issue I had was that a spider made its home on a corner of the ceiling on the first day. I don't know how long it had been hanging out there but I ended up having to kill it with a towel. Maybe maintenance should also check the ceilings when cleaning rooms?

10/10 Excellent

Philippe, Kingston, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice setting
Extremely good. The only criticism I have is at the restaurant, my entree dish was obviously micro-waved and some parts were still cold... I did not bother to send it back, but it shouldn't have happened. And my wife's order was fine.
Response from Alexandra LE MENACH on Aug 16, 2014
Dear Sir, We are thankful to you for this generally good feedback. However we apologize for this unusual inconvenient concerning your entree dish. Please be assured that traditionally we attach great importance to the quality of our service. We hope to see you soon in our hotel, Yours faithfully, The Direction

8/10 Good

Anne-Marie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and pleasant
We enjoyed our stay and found the room to be well insulated and quiet. The surroundings were quiet and pleasant. The small breakfast was good and pleasantly served. Access to the internet on the ground floor was useful as was the indoor parking as the outside parking is often full because of the golfers. However, we were disappointed to be unable to take advantage of the exercise room because it opened late in the morning and was not open daily. I would not recommend the restaurant as the food was average.
Response from Alexandra LE MENACH on Jan 3, 2015
Dear Madam, Thank you for this feedback full of information. We take into account all your comments, especially the one about the restaurant. We would like to apologize for the miscommunication about the exercise room which indeed, is open 24h/24 for our hotel customers with their room key. Your comment has allowed us to change already the timetable on the fitness door (different from the schedule of our coach). Everyday we improve the quality of our services. We hope to see you soon in our hotel, Yours faithfully The Direction

10/10 Excellent

TRussell, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a wonderful stay
Here for a wedding. Very welcoming and excellent facilities.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel generally was very clean and the staff friendly. The pool was very clean But a bit deep in the shallow end for children under the age of 7. I would definately stay here again though.

8/10 Good

Jason, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel in a slightly different locatio
Nice location, food good. Only criticism was air conditioning not working in one of our rooms. Good value for the price