Ratings based on 371 Verified Reviews

3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from glos

Nice hotel

Posted Jul 22, 2017
Superb hotel if you are planning going to the moto gp, 15 mins walk to train station 3 stops to montmello .nice local bars tapas 30 mins by train local line outside hotel for Barcelona and very cheap. I bought a 10 trip ticket for just under 10 euros
Comment from Hotel Management
Jul 24, 2017 by JLS , Hotel Management
Dear Steve We are happy to know that you have had a pleasant stay and that you have enjoyed the facilities and the nearby and local outside of the hotel. As you have seen, we have the train station very close to the hotel, either to go to the center of Barcelona, or to the circuit of Catalonia. Thank you very much for taking the time to evaluate the hotel facilities and to stay with us. Best regards . José Luis Sáncjhez Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
Hotel was nice. ,Close to train station but trains are not often on time. Detox waters at the front where amazing. Pool was great. Used the gym everyday. Small but has what you need.
Comment from Hotel Management
Jul 11, 2017 by JLS , Hotel Management
Dear Guest Thank you for taking the time to evaluate the hotel facilities, to know that you have enjoyed your time in our and Gym and our swimming pool. Thank you for your confidence in the Sercotel Ciutat de Montcada hotel and looking forward to having you again with us. Best regards . José Luis Sánchez Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Lovely hotel and staff, good transport links nearby into Barcelona city centre.
Comment from Hotel Management
May 16, 2017 by JLS , Hotel Management
Dear Guest First of all thank you for taking the time to rate the hotel facilities. We are glad to know that you have disgraced the hotel during your stay. Thank you for your confidence in the Sercotel Ciutat de Montcada Hotel. Best regards . José Luis Sánchez General Manager
2 out of 5
by A verified traveler from A

So much potential

Posted Apr 21, 2017
This hotel is rated four stars. So my expectation was expecting four-star services. The staff members/concierge were very helpful However the kitchen staff were very sloppy and inattentive. In order to get breakfast or dinner if felt more like a hassle even though you are paying for the services. Now we get to the part of the room decent size crappy TV and the bed was like sleeping on a mattress full of rocks. This hotel deserves a mediocre score of 2 1/2.
Comment from Hotel Management
Apr 25, 2017 by JLS , Hotel Management
Dear Will, I want to thank you for taking the time to evaluate the hotel facilities, to know that the reception area has given you a good service. I regret that the restaurant area did not meet your expectations, we will find out what happened and we will solve the problem. Currently we are changing the mattresses of the rooms and we already have 50 rooms with new mattresses. As for the TV is a 32 inch flat screen, as in most hotels. Thank you for your confidence in the Sercotel Ciutat de Montcada Hotel. Best regards . José Luis Sánchez Hotel Manager
5 out of 5
by COLIN

Convenient & spotless!

Posted Mar 26, 2017 on Hotels
Had a good stay, lots to see, great location with train station right outside the hotel, would highly recommend this hotel to anyone!
Comment from Hotel Management
Apr 5, 2017 by JLS MANAGER, Hotel Management
Dear Guest I want to thank you for taking the time to rate and rate the hotel facilities. Know that they have enjoyed the hotel and that they have had a pleasant stay. Best regards HoteL Sercotel Ciutat de Montcada José Luis Sánchez Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Hotel

Posted Oct 26, 2016
Location: Nothing nearby, got the Train into Barcelona every day of holiday break
Room was always cleaned and new towels put in, only thing not sure the areas was the best place to build the hotel as its in quite and industrial area
Comment from Hotel Management
Oct 30, 2016 by JLS Manager, Hotel Management
Dear Guest First of all, thank you for taking the time to rate and evaluate instlaciones the hotel know they have enjoyed during their stay in the hotel and surroundings. Your feedback helps us to keep working on improving nustro hacie customer service. Thank you for your confidence and hoping to see them again the Hotel Sercotel Ciutat de Montcada. Best regards José Luis Sánchez Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Very handy for rail station and local shops.

Posted Oct 24, 2016
Trains run on R3 line if you purchase a T10 ticket each journey is just 1 Euro. This includes the train from terminal 2 change at Sants. Hotel shower was brilliant and staff very helpful
Comment from Hotel Management
Oct 24, 2016 by JLS Manager, Hotel Management
Dear Guest First to thank you for taking the time to assess the facilities and know that you have enjoyed the hotel during your stay. Your feedback helps us to continue improving every day. Thank you for your confidence in the Hotel Sercotel Ciutat de Montcada. Kindest regards. José Luis Sánchez Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Thee hotel is new

Posted Oct 9, 2016
Location: I rent a car so to get to this hotel form Barcelona was around 25 min driving. In the morning there's some traffic so be aware. Food steps away
Is very quiet and peaceful. Since you park your rental car on the street you are exposed to everything, don't leave anything inside, somebody took my carry on from the car ( just books inside) .
Comment from Hotel Management
Oct 10, 2016 by JLS Manager, Hotel Management
Dear I want to thank you for your time to rate the hotel and know that they have enjoyed during their stay. I regret that they had that incident in the street, the hotel offers 24-hour guarded parking and direct access from the hall. Thank you for your confidence in the Sercotel Ciutat de Montcada hotel. Best regards José Luis Sánchez Director
5 out of 5
by A verified traveler

Huge rooms!

Posted Oct 5, 2016 on Hotels
The room was huge - with an amazing bathroom. I would strongly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Nice hotel, 5 minute walk to the station.

Posted Sep 25, 2016
The staff was very friendly and helpful. A few restaurants within walking distance.
Comment from Hotel Management
Sep 29, 2016 by JLS Manager, Hotel Management
Dear James I want to thank you for taking the time to rate the hotel and know that they have had a pleasant stay and enjoyed the hotel. I want to inform you that we are improving our breakfast area and rooms to feel more comfortable. Waiting to see them again for Sercotel Ciutat de Montcada Kindest regards. José Luis Sánchez director