Ratings based on 759 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Monaco

excellent hotel

Posted Oct 8, 2017
Had trouble with first room offered as there is a dredging ship right out side the sea view room but after an hour they changed the room to overlook the harbour witch was better Room service food better than any Resturant meal We loved the hotel x
Comment from Hotel Management
Oct 12, 2017 by Louis Starck, Hotel Management
Dear Sir, Thank you for taking time to share your valuable experience and feedback on Expedia. It is always a great pleasure to learn that you spent a wonderful time at the Fairmont Monte Carlo and in Monaco. I am pleased to read that you have enjoyed your stay with us, especially the view, and the In Room Dining. We are strongly committed to the quality of service that we provide and we take very seriously all your comments in order to constantly improve. Looking forward to welcoming you back at the Fairmont Monte-Carlo. Sincerely, Louis Starck Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from malib

Nice hotel close to casino square and sea

Posted Sep 29, 2017
Very nice hotel, friendly greeting at front desk. Nobu restaurant and a Nicky Beach on the roof which was fun for drinks and dinner. The spa and fitness rio Is really good.
Comment from Hotel Management
Oct 2, 2017 by Louis Starck, Hotel Management
Dear Madam, I would like to thank you for sharing your valuable experience on Expedia. We are delighted to receive such positive feedback. We consider your comments to be our greatest reward. I will share your positive comments with our teams and they will certainly be delighted to hear that they have exceeded your expectations and that you have enjoyed the location, the top floor and restaurants. We are continuously improving our standards in order to create a memorable experience for our guests. Thank you for your time and consideration, and I sincerely hope to be welcome you back to the Fairmont Monte Carlo soon. Sincerely, Louis Starck Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 27, 2017
Very Nice expérience at the fairmount. We had ocean view. The room needs a little renovation but overall very satisfied.
Comment from Hotel Management
Oct 2, 2017 by Louis Starck, Hotel Management
Dear Madam, Dear Sir, We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to the Fairmont Monte-Carlo in the near future. Yours sincerely, Louis Starck Hotel Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Changing

Posted Sep 25, 2017
Pros: Friendly staff
Cons: Go back to how it used to be
We have stayed here many times but now it seems to be changing to attracting the younger set. Could not use the pool as parties there all the time and dredgers in the water building goodness knows what. Shame it seems to be our last visit as now feel uncomfortable with all the younger party people
Comment from Hotel Management
Oct 2, 2017 by Louis Starck, Hotel Management
Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Fairmont Monte Carlo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont Monte-Carlo, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. I regret to read as well that Nikki Beach has impacted negatively your overall stay. I understand you were disappointed with Nikki Beach, and I am sorry you could not fully enjoy our pool facilities. With regards to the work outside the property, In 2017, the Government of the Principality of Monaco have launched the project of the porter's cove sea extension. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis Starck Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

The place to be!

Posted Sep 16, 2017
Super great location. Also many bars and restaurants and Nikki Beach inside the hotel not to mention a casino. The place to be. I had an amazing time wish was longer .
Comment from Hotel Management
Sep 23, 2017 by Louis Starck, Hotel Management
Dear Madame, We very much appreciate your comments regarding your recent stay at the Fairmont Monte-Carlo. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to welcoming you again to Fairmont Monte-Carlo in the near future. Yours sincerely, Louis Starck Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, disappointing staff.

Posted Sep 11, 2017
The location and the amenities at the hotel are fabulous. The Nikki Beach pool bar was great; the horizon deck offers a great breakfast and brunch with amazing views; Nobu restaurant is top notch; casino on site; 24hr lobby lounge; 24hr room service; 2 minute walk to the Hotel de Paris and Casino de Monte Carlo; luxury shopping and nice restaurants just steps away. The check in process was very slow, and the check out process was even worse...about a 30 minute wait. The majority of the staff at the resort were not friendly. Staff at Nikki Beach pool were rude and unattentive; valet staff were snobby and were not friendly or welcoming, and they did not even open the door for us once while they were standing in front of the doors; staff at horizon never came to clear our plates at the breakfast buffet until there was a large pile of dishes in front of us; the bell boy was the only person that was friendly and took time to explain the amenities of the hotel and suggest some nice places to go in the area. The service at the hotel is what sets it apart as being a 4* rather than a 5*.
Comment from Hotel Management
Sep 23, 2017 by Louis Starck, Hotel Management
Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Fairmont Monte Carlo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont Monte-Carlo, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis Starck Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Good

Posted Sep 7, 2017
Highly recommend this hotel, friendly staff and bery professional , great location
Comment from Hotel Management
Sep 8, 2017 by Louis Starck, Hotel Management
Dear Sir, We very much appreciate your comments regarding your stay at the Fairmont Monte Carlo. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Louis Starck Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxurious & great location

Posted Sep 7, 2017
Pros: Service
Everything about this hotel was exceptional. The staff were friendly and helpful. Annette at the concierge was our favorite. She went above and beyond to assist us plan each day with activities, arrange transportation and make recommendations. If I ever go back, I am going back to Fairmont Monte Carlo.
Comment from Hotel Management
Sep 8, 2017 by Louis Starck, Hotel Management
Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Fairmont Monte Carlo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Starck Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Westport CT USA

The only place to stay while in Monaco

Posted Sep 1, 2017
It is a great hotel Very spacious Lobby Restaurants Fantastic Special Swimming Pool and Spa Everything works which is rare in Monaco .... ! Cell phones Wifi Business Center ... its all good It has its own Sun Casino ! Enjoy Monaco at Fairmont GZ Sukun Westport CT USA
Comment from Hotel Management
Sep 3, 2017 by Louis Starck, Hotel Management
Dear Sir, I would like to thank you for sharing your valuable experience on Expedia. We are delighted to receive such positive feedback. We consider your comments to be our greatest reward. I will share your positive comments with our teams and they will certainly be delighted to hear that they have exceeded your expectations and that you have enjoyed the location, the pool and restaurants. We are continuously improving our standards in order to create a memorable experience for our guests. Thank you for your time and consideration, and I sincerely hope to be welcome you back to the Fairmont Monte Carlo soon. Regards, Louis Starck Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Nice hotel

Posted Aug 23, 2017
Hotel was nice enough, expected better for the cost. The balcony was old and dirty. Staff were only nice to you if you were dropping with money, we were not. Disappointed in the pool, it was not for every day folk to swim in, it was a night club which you were hovered over by waiters wanting to serve you, I would have booked a cheaper hotel without pool had I known.
Comment from Hotel Management
Sep 3, 2017 by Louis Starck, Hotel Management
Dear Madam, I would like to thank you for sharing your valuable experience on Expedia. We are delighted to receive such positive feedback and we consider your comments to be our greatest reward. We are continuously improving our standards in order to create a memorable experience for our guests. Thank you for your time and consideration, and I sincerely hope to be welcome you back to the Fairmont Monte Carlo soon. Regards, Louis Starck Hotel Manager