Ratings based on 259 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel.

Posted Jul 19, 2017
It was a pleasant experience. Food was expensive but it is everywhere in Monte Carlo.
Comment from Hotel Management
Jul 23, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for sharing your impression. We are pleased to read that you enjoyed your time at the hotel and that your experience meet yours expectations. We do hope to have the pleasure of welcoming you again in a near future. Cordially, Vincent Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Monte Carlo. Not you'll will understand

Posted Jul 15, 2017
Monte Carlo. Not you'll will understand If you want Modern Accommodations , this is the Hotel.
Comment from Hotel Management
Jul 17, 2017 by V. Waltregny, Hotel Management
Dear Guest, Thank you very much for your last stay and for sharing your experience. We are pleased to read that you enjoyed your time at the hotel and that your experience meet yours expectations. We are looking forward to welcome you again in a near future. Kind regards, Vincent Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jul 13, 2017
It was absolutely beautiful and we loved it! It was clean and the staff was always with a smile
Comment from Hotel Management
Jul 17, 2017 by V. Waltregny, Hotel Management
Dear Guest, Thank you very much for your last stay and for sharing your experience. We are pleased to read that you enjoyed your time at the hotel and that your experience meet yours expectations. We are looking forward to welcome you again in a near future. Kind regards, Vincent Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Amazing property in great location with phenomenal pools and housekeeping
Comment from Hotel Management
Jul 6, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for sharing your impression. We are pleased to read that you enjoyed your time at the hotel and that your experience meet yours expectations. Be assured that your comment will be shared with the housekeeping team. We do hope to have the pleasure of welcoming you again in a near future. Cordially, Vincent Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall great experience

Posted Jul 1, 2017
What a great hotel. It wasn't just a hotel it was a resort, an experience. Staff was great. The lagoon/pool alone was worth a thousand words.
Comment from Hotel Management
Jul 4, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for having taken the time to share your experience. We are pleased to read that you enjoyed your time at the hotel and that our Team meet your expectations. We have share your comment with them. You are right: we are a Resort with all facilities like pools, the famous lagoon, sea access, private corners, barber, shops, Spa, fitness, gardens to walk, bars, restaurants including a one starred Michelin, Kid’s Club, water sports,….. We do hope to have the pleasure of welcoming you again in a near future. Cordially, Vincent Waltregny Deputy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Very nice hotel with great amenities

Posted Jun 1, 2017
This hotel was great! The staff, amenities, and level of cleanliness were incredible. The only downside was that there was construction right in front of the hotel while we were there.
Comment from Hotel Management
Jun 2, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you very much your stay and for having taken the time to share your experience. We are pleased to read that you enjoyed your stay and that our Team has delivered the expected service. Unfortunately the construction outside the hotel are not under our control. We suggest for your next stay to book a Sea side room. Please note that we have been informed the loudest part of the works are nearly finished. We do hope to have the pleasure of welcoming you for leisure time to enjoy more our facilities. Kind regards, Vincent Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

This Resort was absolutely beautiful

Posted May 23, 2017
Location: The only disadvantage was that the location is too far from the main tourist area. It takes about 1 hour to get to Comandine by walk
We were really happy to be at this resort. The staff and resort was excellent. Everyone was extremely friendly and the view was to die for!! The concierge was excellent as well.
Comment from Hotel Management
May 26, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for taking the time to share your experience. It's true that the hotel is located at the eastern border of the Principilaty. This means also that we are the closest hotel of the Jimmy'z, Salle des Etoiles, Trattoria and the MC Country Club (the reason why we are the official hotel for the famous Rolex Masters ATP 1000 !!! I will pass your comment to the Teams mentionned. We do hope to have the pleasure of welcoming you again in a near future. Best regards, V. Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with exquisite views!

Posted May 14, 2017
Pros: Beautiful sea view
Cons: Nothing at all. Everything was to perfection
We were welcomed with by such warm hands. As soon as we arrived, we could feel our vacation commencing. As the bell staff collected our luggage, delivered to our suite and surprised by a wonderful petal arrangement, strawberry & champagne on ice, we couldn't have been any happier. This intern lead to us extending our stay. Pool staff took excellent care of us when we had lunch out and sun downers at the Blue Gin were remarkable. Thank you all at Monte Carlo Bay! Pablo at the concierge desk booked all our dining & arranged our car rental. Always willing to help.
Comment from Hotel Management
May 26, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you for your stay and for sharing this enthusiastic experience. Be assured that your comment will be shared with the Team. Thank you. We do hope to welcome you in a near future V. Waltregny Deputy General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

comfortable during

Posted May 1, 2017
Pros: very clean, room is well decorated and perfect
Cons: very hard to get taxi.
Location: We enjoyed visiting Casino and Palace. Very enjoyable trip. Perfect. Recommend to everybody!
very comfortable, nice spacious room, met with our expectation in all aspects
Comment from Hotel Management
May 26, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Richard, Thank you for your stay and for taking the time to share your experience. It's always a pleasure for us to read such enthusiastic comment. Be assured that your comment will be shared with the Team. Unfortunately we do not manage the taxi flow and it’s true that at certain period the delay to get a taxi could be long. We are looking forward to welcome you in a near future. Best regards, V. Waltregny Deputy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Awesome view, superb staff

Posted Apr 7, 2017
Pros: Everything
Cons: Run the shuttle into Place du Casino longer into the evening hours
Location: Close enough to everything
Everything was top notch, and will definitely return. Recommend, however, not opening shower door while water is running as the shower floor is flush with the bathroom floor, and there is no drain other than inside the shower stall.
Comment from Hotel Management
May 26, 2017 by V. Waltregny - Deputy General Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for taking the time to share your experience. We have well noticed your comment regarding the shuttle schedule and this will be discussed with the concerned partners. I will pass your comment to the Teams mentioned. We are looking forward to welcome you soon. Best regards, V. Waltregny Deputy General Manager