Ratings based on 466 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Boil water advisory

Posted Apr 16, 2018
The town of Montebello and the hotel have had a boil water advisory since the end of January 2018 and it is mentioned to you until you arrive at the hotel! I planned a short trip with my pregnant wife and had we known about the advisory, we would have stayed home. We ended up leaving after one night and the hotel would not refund us our second night. Very disappointed and we won’t be returning any time soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good escape destination

Posted Apr 15, 2018
This was our last minute plan to go to The Château Montebello. So we did not bring any sports equipment and gym clothes with us. But the hotel staff helped us got everything we needed- friendly staff, delicious food, historical site, very cozy to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and relaxing

Posted Apr 9, 2018
There were 3 of us staying just over night (1 night). When we checked in the reception was very pleasant. Explained the amenities to us, very clear and concise. What time dinner was, what was available to us. It was a great experience. Also, beautiful place to stay.
Comment from Hotel Management
Apr 9, 2018 by Fairmont Le Château Montebello, Hotel Management
We appreciate the 5-star review and feedback. We are delighted to know you had a great time with us and hope you come and visit us again soon! Jennifer Fairmont Le Château Montebello
5 out of 5
Recommended
for Everyone
by A verified traveler from NT

Place to regenerate

Posted Apr 7, 2018
Awesome place ,unique , great trails, tranquility, I go there to regenerate and stop the crazy life we live in
Comment from Hotel Management
Apr 9, 2018 by Fairmont Le Château Montebello, Hotel Management
Thank you Jf for sharing your candid feedback! We are happy you got to unwind and relax for a weekend, away from the hustle and bustle. We are looking forward to your returned visit! Jennifer Fairmont Le Château Montebello
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. We liked the fireplace and the lake .

Posted Apr 7, 2018
We had a nice time at the hotel. The breakfasr was exellent but expensive.
Comment from Hotel Management
Apr 9, 2018 by Fairmont Le Château Montebello, Hotel Management
We appreciate your feedback! The fireplace is indeed a nice spot to unwind. We hope you will come and visit us again soon. Jennifer Fairmont Le Château Montebello
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Easter weekend with family

Posted Apr 7, 2018
We had a great time with three families for Easter weekend. There was lots of space to socialize in the big lobby area and there were lots of activities for the kids. We had a great time
Comment from Hotel Management
Apr 9, 2018 by Fairmont Le Château Montebello, Hotel Management
We appreciate your 5-star review and kind words! We are happy to know you celebrated Easter with us and are looking forward to your next visit! Jennifer Fairmont Le Château Montebello
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Near Perfect weekend getaway!

Posted Mar 20, 2018
Pros: skiing snowshoeing Horse sleigh ride. Awesome 6 Hearth fireplace which is the centre structure of the log hotel
Nice quiet weekend with lots of activities outside! Bedroom could have been vacuumed better as there was dust /lint under sheets on mattress and a pill was found on floor.
Comment from Hotel Management
Mar 23, 2018 by Fairmont Le Château Montebello, Hotel Management
We thank you for taking a moment to review your stay. We appreciate the constructive feedback and sure hope you will come and visit us again soon! Jennifer, Fairmont Le Château Montebello
5 out of 5
Recommended
for Families
by A verified traveler

Great Resort for the Family

Posted Mar 19, 2018
This is one of the best resorts between Toronto and Montreal. Great service, a lot of activities (swimming, tennis, cross country skiing, curling, etc).
Comment from Hotel Management
Mar 23, 2018 by Fairmont Le Château Montebello, Hotel Management
Thank you very much for your amazing review! We are happy to know you had a great time amongst us and look forward to your next visit. Jennifer, Fairmont Le Château Montebello
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2018
Pros: Comfort.
Cons: Size of bathrooms.
Location: In the Winter we really enjoy skating, curling, hiking, swimming, playing indoor tennis, going to the spa, and enjoying a dog sled ride.
Our family loves going to Montebello. There are so many activities to do and we feel safe and at home.
Comment from Hotel Management
Mar 16, 2018 by Diane, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut USA

Great resort with winter activities

Posted Mar 13, 2018
We loved Montebello Fairmont every minute of our stay. Drove long hours to catch some snow and did not regret. Restaurants are a little expensive but the level of service and food was top notch.
Comment from Hotel Management
Mar 16, 2018 by Diane, Hotel Management
Thanks for staying with us. We appreciate your feedback!