the stuff was rude. He gave us a smoking room and we asked for a non smoking room. He said no. After we protested about it, he reluctantlly switched us to a non smoking room. The hotel is not clean and should not be a three star hotel.
Comment from Hotel Management
Jul 22, 2016 by Jeanette Patino Front desk supervisor , Hotel Management
Thank you for taking the time to provide the feedback regarding to our hotel. We're sorry that your recent stay was not up to expectation.
Please know we are looking into the issues encountered and taking steps to prevent this from happening to any future guest. Once again, we appreciate your patronage, and hope that you'll reconsider staying with us in the near future.