Ratings based on 15 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

All-inclusive, no tips allowed resort

Posted Feb 28, 2017
It was a bit strange not tipping the staff, though some of them insisted on it. I was told the hotel has a no-tips policy. There are three main restaurant options - Neptunes on the water, Bar BQ above the pool, and The Venetian (Italian, same limited menu every evening). There's also a breakfast & lunch area that most guests use daily called Bayside. If you don't reserve a table two days in advance, chances are you'll wait about 40 mins to be seated. The resort was at 97% occupancy when we visited. Everyone that worked at the restaurants were very friendly and socialized with us and the kids. Some room service staff however were not as nice - complained about not being allowed in to clean the room when we were napping. I killed a small roach, a centerpede, and a large cop cop ant inside the room before my family could discover them. I expected this since these insects naturally occur in these areas. I expected it to be more windy, but for some reason this resort doesn't seem to get ocean breeze. The only place you feel a slight breeze is on the walkway to the 4th floor elevator to descend to the beach. For the kids, there are Sesame Street performers...they mingle with you and do a few shows each day. My daughter loved it! There are local vendors on specific days - so if you see something you like I advise getting it right away, don't wait.
2 out of 5
by A verified traveler from Michigan

Resort was "ok" not what I expected for the cost..

Posted Feb 20, 2017
Over the years I have heard several great reviews about Sandal's/Beaches Resorts. So I was expecting the visit to Beaches to excellent. Unfortunately that was not the case. Upon arrival we were presented with a very informal check in that left us confused and irritated. We arrived around 7:00 PM and were handed tablets to put our information into for check in. After we waited several minutes to return out tablet we finally were directed where out room was. The food 3 star... bland and un-exciting. The staff in the restaurants were pretty attentive and I don't have many complaints about that. Pool and beach service was hit or miss. Someday we had several servers come up to us to take order within minutes of each other and at other times we couldn't find a servers and had to grab our own. The reason for the trip was to attend my brothers wedding. The wedding was scheduled to end at 10:00 PM. At 9:30 the staff started cleaning up table, taking drinks away, moving tables and chairs and packing up. We all felt that it was very unprofessional to start doing this before the end time of a wedding celebration. We did not bring our children so I can't speak about the children services offered. Needless to say we were disappointed in several aspect of this vacation.
3 out of 5
by A verified traveler from NJ

Small- weather terrible.

Posted Jan 22, 2017
Pros: Staff extremely helpful and friendly
Cons: The beach are is way to small
If your planning on going to Jamaica- book Negril! After seeing the resort ( which was clean, but a very small beach area and horrible weather) we requested to be moved to Negril. The staff was extremely helpful and very nice-they gave us trans.to Beaches, Negril at no cost. I learned that Ocho Rios is normally cloudy- and you cannot view the sunsets b/c of the mountain. As soon as we were about an hour from Ocho Rios-the sun came out! The food is just ok at both resorts- and the beds are not comfortable at all. But the weather in Negril is great- beach is beautiful-staff friendly and sunsets amazing ! FYI Ocho Rios is a 2 hour drive from the airport- and Beaches in Negril is about an hour and a half from the airport !
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2016 on Hotels
2 out of 5
by Michael

This traveler left a rating score only Posted Aug 2, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2016 on Hotels
4 out of 5
by Helen from New York

Great family resort

Posted May 4, 2016 on Hotels
Great resort for families especially little ones who love Sesame Street. Lots of one on one interaction with the characters.
5 out of 5
Recommended
for Families
by A verified traveler from The Woodlands, Texas

Posted Mar 22, 2016
Beaches Ocho Rios was a fabulous place for our family with teenagers!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2016
The staff were very friendly. My wife and I were treated like a King and Queen. A beautiful resort, we had the time of our lives!!
5 out of 5
Recommended
for Families
by A verified traveler from Santa Fe, NM

Great Time at Beaches Ocho Rios in Jamaica

Posted Apr 12, 2015
Pros: I loved the food. The quality and variety was great. The staff was friendly and patient. The ocean views were top notch.
Cons: My one complaint is noise. They play music everywhere. I would avoid rooms near the main pool if you want quiet.
Location: Apparently there are alot of things to do in the area. The waterfall and a waterpark. Frankly, we had enough to occupy us at the resort.
I traveled with my husband and two girls ages 9 & 10. We stayed in a "Greek Oceanfront Terrace Suite". We had a king bed and the girls slept on the couch pull out bed (It seemed comfortable). We had a great view of the ocean and there was minimal noise. We snorkled, kayaked and sailed on the Hobie Catamaran. The food was execellent at the buffet and the resturants. We ate at every resturant during our stay. You can't go wrong were ever you eat. The girls ate self serve ice cream and slushies all day from the snack bar. We spent time on the beach, the waterpark and the main pool daily. The kids took pictures with Elmo, Grover and Cookie Monster. It was a great family vacation.