Posted Jan 17, 2017
We were returning travellers,so we knew what to expect. It is a bit of a drive to the resort from the hotel, but worth it. We were welcomed by the very friendly staff and taken to our room, which was a complete disaster. We were given E7 which has a balcony that basically ties into the martini bar patio. Zero privacy and had to keep the curtains closed all the time. We complained and were shown the exact room,just down a bit, and it was filthy. Said they were going to clean it, but it would have taken more than a good cleaning..We were then shown a room in D block which is where we stayed before , and we were satisfied. To get to the beach and swim up bar, its a lot of stairs, going down is ok, up seems to be the issue..lol...the staff is the one thing I would really like to praise. From the wait staff, to the clean staff,cooks, etc, they were all friendly and quick with a smile. It is no tipping and you dont get the feeling they have their hand out like other places, they are just genuinely nice and polite. If you don't think so, then maybe look at yourself. Saying that, the lady at the excursion desk doesn't seem so helpful or interested in helping,so we used her for nothing. The food is amazing,you certainly don't do without. We especially loved breakfast and lunch, which are in the same place. Dinner is a bit repetitive, but I'd usually had my fill by then anyways.