Exterior

Reviews of Franklyn D. Resort & Spa - All Inclusive

4 out of 5
Franklyn D. Resort & Spa - All Inclusive
201 Runaway Bay, Runaway Bay, Saint Ann

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 340 reviews" "
Rating 8 - Good. 95 out of 340 reviews" "
Rating 6 - Okay. 40 out of 340 reviews" "
Rating 4 - Poor. 15 out of 340 reviews" "
Rating 2 - Terrible. 6 out of 340 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a beautiful way to see the island for the first time. Lovely surroundings showing you the beauty and natural land of Jamaica. Staff is beyond wonderful helpful and very friendly. This is a kid friendly resort with nannies on the property to tend to those who have families and will give you an authentic Jamaican experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a family place for sure. Very welcoming and hospitable, a bit outdated but it’s for families not luxurious couples type of place. Food gets 12 of of 10
Stayed 4 nights in Mar 2024

6/10 Okay

Michael J

Traveled with family
Liked: Cleanliness, staff & service
Property needs severe updating. Staff and food/drink were amazing. Owner is amazing but hotel needs a revamp
Stayed 6 nights in Mar 2024

10/10 Excellent

Soriya Maria

Liked: Cleanliness, staff & service, amenities
Staff is friendly caring going above and beyond their duties.
Stayed 6 nights in Feb 2024

10/10 Excellent

Mohammed Amir Hossain

Stayed 6 nights in Feb 2024

6/10 Okay

Veronica, Walthamstow

Liked: Cleanliness
Stayed 3 nights in Feb 2024

6/10 Okay

Jeremy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds, amazing nanny service. The place was not busy the first few days of our stay and services and entertainment were lacking as a result, which we were not informed of prior to our stay. Also the Internet service was terrible.
Stayed 6 nights in Feb 2024

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Jamaican experience....staff and food were excellent. Hotel could definitely use some fixing up...but a great place for relaxing
Stayed 5 nights in Feb 2024

10/10 Excellent

ROXANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a beautiful architecture, the rooms are spacious and have very comfortable beds! The food is awesome, authentic jamaican cuisine. I loved my gin and tonics. The stay includes a lot of fun and entertaining activities, like boat rides, snorkeling an fishing. All the staff is attentive and eager to assist you. I was traveling on my own and felt safe during my whole stay. Perhaps the property needs a little bit of fixing but all around I rather stay here than at a big chain hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a family-oriented resort, esp for young children. Good food & drink, lots of fresh seafood & Jamaican fare. Staff is attentive and helpful. Liked that it is a smaller place; not large place with loud crowds. Enjoyed the activities incl. beach volleyball, glass bottom boat, beach access, ocean kayak, fresh water pool, sun loungers. Front office arranged safe & excellent quality transportation to Dunn's River Falls. Only downside was that wifi signal not strong and drops frequently. Overall, an excellent stay.
Stayed 4 nights in Jan 2024

6/10 Okay

Charmaine Gregory

Traveled with family and small children
Liked: Amenities
The property was OK..there are a few concerns that was voiced and the management i addressed was very dismissive...I am a vivid Traveller and certain areas needs improvement. Wonderful activities for children!
Stayed 3 nights in Dec 2023

8/10 Good

Morgan Sylvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time here very much. The staff were wonderful, friendly, attentive and caring. There is always something to do for adults and kids. Highly recommend this property to families who want a safe place with the option to leave their children with other children and have caring adults watch them while you go relax or play. The spa services are fantastic too!
Stayed 5 nights in Dec 2023

10/10 Excellent

Sumita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was very accommodating.
Stayed 5 nights in Nov 2023

8/10 Good

Brian

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
We had an enjoyable stay but it did have some bumps along the way...Our hot water failed multiple times and was never properly fixed. We were giving our baby a bath when we suddenly had no hot water, and maintenance, after their own review, could only tell us a plumber was coming the next day, which never happened. The water was never fixed. Also, the baby mattress we were provided with originally was moldy and stained. We requested a new one which was clean so they did fix that but why give out a clearly stained one to begin with? The rooms themselves were nice and larger than expected. The nanny service was fantastic - ours was friendly, followed directions very well, and was always very pleasant and good with our kids. The staff overall at the resort was excellent. The food was good, though a bit redundant at the buffet. There were several areas still under a bit of construction that i think should be blocked off better since it's a family-oriented resort. Our stay was good overall despite some of the hardships.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trich the manager was super helpful!
Stayed 4 nights in Oct 2023
Response from Trishawana Davidson on Oct 20, 2023
Thank you for your positive feedback following your recent stay with us. We look forward to hosting you again soon.

10/10 Excellent

Dwayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Aug 2023
Response from Trishawana Davidson on Sep 9, 2023
Thank you for the 5 star rating! We look forward to seeing you again.

2/10 Terrible

Blane Burrell

Disliked: Cleanliness, amenities, property conditions & facilities
Food was not good, roaches, black mold. Everything stops at 5pm. Feel we were mislead on the resort. If you wanted to snorkel that was extra money. Stayed the one night and got our refund.
Stayed 6 nights in Aug 2023
Response from Trishawana Davidson on Aug 23, 2023
Our records indicate that this guest arrived at approximately 4:43pm on August 14, 2023. On the way to the assigned Suite Mrs. Buford mentioned that she would like a Suite without stairs as she had an issue with her knee and can not manage any stairs. There was no request made on the reservation prior to arrival for a ground floor Suite.Two other Suites were shown to the couple and they declined the ground floor Garden View Suite -which is the room category that was originally booked.They requested a Beachfront View and accepted the upgrade to the Beachfront 2 Bedroom Junior Suite which had 1 flight of stairs. Our records indicate that the Evening Entertainment for August 14, 2023 at dinner was our One Band Man Footsie along with our Cabaret Singer Janel followed by Karaoke at the Bar with our Entertainment Coordinator Bruce.Our records indicate that at approximately 6:45pm the guests came to the front desk and advised the receptionist that they will be checking out as they thought this was an adults only Resort and Mrs. Buford had mistaken this Resort for another property.Our Receptionist offered assistance with transportation for the departure but the guests advised that they have been to Jamaica 6 times and have friends in Kingston. The guests departed the Property at 8:04am with a private driver on August 15, 2023.The Suite was inspected after departure and while there is a slight discoloration in the ceiling of the master bedroom from recent repairs, there is no mold in the Suite. Snorkeling trips are included in the package and are done daily by Captain Shaniel.

10/10 Excellent

Melissia

Stayed 8 nights in Aug 2023
Response from Trishawana Davidson on Sep 9, 2023
Thank you for the 5 star rating

6/10 Okay

Angela

Traveled with family and small children
Disliked: Property conditions & facilities
Hotel not 5 star @ all. Property needs to be upgraded, change the entrance gate, needs to be exterminated had ants, roaches & even lizard inside the rooms that I was staying into. Most of all when tourists goes there we needs to feel welcome @ first entering there. Overall some of the staffs was was good & food was great 👍. I was going to changed hotel like other tourists that came there within 24-48 hours. The reviews wasn’t true. Another thing was very good for families with children 💯 the nannies was great ❤️🙌
Stayed 8 nights in Aug 2023
Response from Trishawana Davidson on Aug 22, 2023
Thank you for sharing your feedback following your stay with us.We appreciate your kind comments about the food and our staff. We will be sure to share this feedback with them.Jamaica is a tropical country so insects will sometimes come from outside when the doors or windows are open. All our Suites are sprayed monthly. We will however double our efforts to ensure there are no insects in the Suites. FDR aims consistently to deliver a professional and hospitable service to our guests and trust you will visit with us again in the near future with your family.

10/10 Excellent

Westmore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a family-friendly resort that looks after your childcare needs while you enjoy the relaxation of your stay, this is the place to be—one of the few resorts I know that offers each guest a nanny service. They will look after your child and provide them with any required support. My children loved their nanny and were present for all the activities they took part in, including swimming, snorkelling, arts and crafts, tennis, and basketball. The food was good, with a selection of Caribbean, French, Italian and Indian food. The small place made it feel more community-like and made for a short walk to the beach and other amenities within the resort. The staff were extremely caring and would look out for your children if they decided to sit in a different dining area. This resort has many return guests, and I can see why. My kids and I loved it so much we plan on going back again within the next year or 2.
Stayed 7 nights in Aug 2023
Response from Trishawana Davidson on Aug 21, 2023
Thank you for taking the time to share your wonderful experience with us. We are thrilled to read that you had such a relaxing stay and that our nanny service added a special touch to your vacation. It's heartwarming to know that your children enjoyed their time with the nanny and participated in activities, from water sports, arts and crafts, tennis to other activities such as basketball and snorkeling. Our team takes great pride in ensuring that every guest has a memorable and enjoyable stay. We are delighted that you enjoyed the diverse culinary options we offer. We also appreciate your positive remarks about the community-like atmosphere of our resort. Thank you for your kind words and for choosing us for your family vacation. We are looking forward to creating more wonderful memories together in the future.

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as kid-friendly and safe for them as advertised. Staff made it such a pleasure.
Stayed 5 nights in Jul 2023
Response from Trishawana Davidson on Aug 10, 2023
Hello Adam, We are truly happy that you had enjoyed the FDR experience. We look forward to hosting you again soon.

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Response from Trishawana Davidson on Aug 7, 2023
Hello Daniel, It is wonderful to read that you had a great stay with us at FDR! We certainly look forward to hosting you again soon.

6/10 Okay

Edwin or Lekeysha

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Trishawana Davidson on Aug 7, 2023
Thank you for your 5 star rating!

6/10 Okay

Shannon

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
When we first arrived at the resort ot was nothing what the pictures look like on the website. The outside of the resort look like the ghetto. l immediately felt unsafe considering l did have my daughter and neice with 3 other adults. Also the eating area was outside so the bugs was biting real bad there. And don't forget the heat considering we was outside. Some of the food was delicious. They had variety of desserts. Eating times was 730 am, 1230 pm am 6:30 pm. So you have to make sure you are around those times to eat or you will have to get a taxi which you have to pay to take you around Jamaica. Some of the staff was friendly l can probably can say one young lady not sure her name was definitely not friendly at all. Didnt speak and was not attentive like she should when when needed extra drinks. The clean the room daily which includes making the bed, change towel and wash clothes and refill the drinks in the fridge. In the room had coffee and sugar and cream but no coffee maker. So not sure how l was suppose to make the coffee. Also the too had to bathrooms. The master shower was clogged. That was corrected l guess . Also the resort was not well lit. Had alot of hiding spot and dark areas. So you have to make sure you pay attention. Also they was alot of strange men hanging around the resort not working just sitting around talking and staring you down..Which definitely made me uncomfortable. Since it was 6 of us we always leave together and never alone.
Stayed 4 nights in Jul 2023
Response from Trishawana Davidson on Aug 7, 2023
We are truly sorry that the initial impression of the resort did not meet your expectations. We regret to hear that you felt uncomfortable during your stay. We understand the importance of creating a safe and comfortable environment for all our guests and we continuously make improvements to maintain the safety of our guests. We note that your family went off site on a couple of excursions where you had a great time and returned safely to the Resort. We have been working on enhancing the appearance of our property which is usually done mostly during our months of closure for renovations. We understand your discomfort regarding unfamiliar individuals on the premises. Improvements are always going on, but workmen are not allowed to sit in guest areas and would be removed immediately if they were ever caught gawking. The Cotton Tree Grill is open everyday for All Day Dining from 11:00am to 10:00pm. Items such as hamburgers, salmon burgers, hotdogs, pizza, Jerk chicken, Jerk pork, Fries and Sandwiches are always available for you to indulge.We are delighted to know that you found most of our staff members friendly- we pride ourselves on providing excellent service. We do apologize for the one staff member you encountered who did not extend the same standard of service. Rest assured your comments will be useful in making improvements to the FDR Experience. We hope you will visit us again in the future.

4/10 Poor

Kabree

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lets talk about the positive first, the staff is amazing. The nannies are great we can see the kids was enjoying themselves. When you first pull up you are going to think you are in a horror movie. They have a wooden gate with a pad lock thats to enter and exit. Now its says they have multiple places to eat. Nope only one restaurant. The food was basically the same every night. Their salad bar was covered with plastic wrap so if you don't cover it up the bugs will enjoy the food as well. The rooms are out of date. Only flat sheets on the bed no fitted sheets so don't move around to much. The cheese and crackers was covered in sandwich wrap. The tv was horrible no good wifi. The pool was out of date the boat was a joke you can basically build it at home. The spa a joke the gift shop was a joke the lady who works in their was rude. The rooms didnt come with the same amenities. Really nothing to do but get in the pool and get plenty of drinks. The beach area was dirty looking but the other side was great stayed out there mostly. No shade by the pool area. Would i stay here again No, if you want a place to say i went to Jamaica this is the place.
Stayed 4 nights in Jul 2023
Response from Trishawana Davidson on Aug 5, 2023
Thank you for taking the time to write this review following your recent stay with us!For first time travelers outside of the USA you are most discerning. We are happy you enjoyed the drinks and we appreciate your kind comments about the staff. Your feedback will be useful in making improvements to the FDR experience.

2/10 Terrible

Kia

Stayed 3 nights in Jun 2023
Response from Trishawana Davidson on Aug 23, 2023
We are disheartened to receive your rating.

8/10 Good

jenny carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nanny service was excellent. Food was ok. Staff was great.
Stayed 5 nights in Jul 2023
Response from Trishawana Davidson on Aug 5, 2023
Thank you for your review. We appreciate your feedback and look forward to hosting you again.

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Trishawana Davidson on Aug 5, 2023
Thank you for you feedback

10/10 Excellent

Winston Wesley, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff; Very good food at every sitting. All staff members were helpful and very pleasant all wearing a smile and never forget greet guests as the pass by. My grandchildren love the place and the amenities. They had a ball. I have no complaints to voice.
Stayed 7 nights in Jun 2023
Response from Trishawana Davidson on Jul 18, 2023
Thank you for such an awesome review, we are delighted that you rate our service as excellent, as we strive to provide just that for all of our guests. Thank you for recognizing our wonderful staff and we are happy to read that your grandchildren love FDR. We can not wait to welcome you and your family on your next return stay with us.

4/10 Poor

Antonio

Disliked: Cleanliness, property conditions & facilities
This is by far the most disappointing vacation we've ever had. The entrance area is a wooden gate, nothing hugely secure or guarded. NOTHING about this 'resort' is as described! The grounds were very unkempt with debris and outright dirty. The decor and buildings were very outdated. There was ongoing loud construction. The jacuzzi and kiddie pool was filthy and semi filled with dirty rain water.  There are stray cats wandering everywhere,  especially in the dining areas. The spa was equally run down and unkempt. There are NOT several restaurants, there's only 1 and it's called take it or leave it. Most of the food options were repetitive & bland and often times ran out without prompt replenishment. All of the dining tables are outside and most times the food was barely covered in saran wrap, hence the attraction of insects. The other restaurants described online were closed and visibly inoperable for some time, as was the disco,  teen club and jacuzzi area. There was a beach grill that made food to order,  but limited options.  There were daily activities posted but rarely were done.  The beach is small & dirty and not maintained well. Thankfully the beach to the other side of the resort was much larger & cleaner and allowed for swimming & snorkeling.  While relaxing, there is NO shade & very limited beach chairs & access to this area closed at 6! There were quite a bit of kids activities daily that were managed by nannies however despite traveling with 2 children,  we were never of
Response from Trishawana Davidson on Jul 9, 2023
The hotel was reopened on June 1, 2023. We have completed extensive renovation work and some of the refurbishing work is still ongoing- which includes our conference room and one of the 2 Bedroom Suites that is located right next to your Suite, which is being converted to a disabled room. We have put in 47 inch luxury height toilets in most of the Suites, new floating shelves and new fixtures and mirrors in the bathrooms. We have been careful to avoid any disruption to the guests. However, we apologize for the inconvenience you experienced. We are in the process of improving the Eastern beach area to allow more sand. One of your beach shots shows remnants of a deck that was removed to facilitate a larger beach area. Your other shot of the thatched beach huts are being corrected right now with thatch from FDR as well coconut limbs, so it will all look brand new by Monday. Your images show that the work is being done and we could be more tidy. We will ensure that it is properly managed going forward. During your stay, there was an influx of seaweed (sargassum) in the small beach cove areas. Most of the Caribbean has been recently affected by sargassum. The turtle pond has the water lettuce which helps to keep the water healthy.Our records indicate that your Vacation Nanny Rockeisha who was assigned to your family was advised by you that you did not need a vacation nanny. She was, however, still assigned to be your housekeeper for the duration of your stay. Our records indicate that you participated in power walks and Bingo games with Bruce during your stay. Your daughter did not participate in many activities as she was with her Mom most of the time. We appreciate your kind comments about Chrissy our Bar Manager, the Activities Director Bruce and Tyrone our Tennis Coach. All your comments are noted and will be useful in making improvements to the FDR Experience. FDR aims consistently to deliver a professional and hospitable service to our guests and we hope as changes are realized that you will visit with your family again in the near future.

6/10 Okay

JACQUELINE

Liked: Staff & service
I had a great time alone and the staff was wonderful. I was disappointed about the food. It didn’t have enough seasoning and unfortunately careered too much American palate.
Response from Trishawana Davidson on Jul 8, 2023
Thank you for your recent feedback, we appreciate your recognition of our wonderful staff. We would like to say though, we try not to use too much seasoning on our meals, we do not use salt that tends to carry flavour. We do recommend our guests to provide a dietary sheet for any changes.We do look forward to your next return stay with us.

6/10 Okay

Kenisha

Traveled with partner
Liked: Staff & service
This would be a family place only. Staff was wonderful! I will just recommend this for a family location. Not really for couples or young crowd. It’s not updated or anything spectacular about it.
Stayed 4 nights in Jun 2023
Response from Trishawana Davidson on Jul 11, 2023
Thank you for your review. Thanks for recognizing our wonderful staff. We are definitely a family-based resort but still strive to accommodate couples and young adults. We look forward to welcoming you on your next return stay with us.

10/10 Excellent

Udokamma

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality from the staff was amazing!
Stayed 3 nights in Jun 2023
Response from Trishawana Davidson on Jun 30, 2023
We appreciate your amazing feedback following your recent stay with us. We hope to host you again soon.

10/10 Excellent

Theophilus Azonga

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very family oriented
Stayed 9 nights in Jun 2023
Response from Trishawana Davidson on Jul 8, 2023
Thank you for your review, we do appreciate you taking the time to comment on your recent stay with us. We are definitely family oriented and we take pride in keeping the resort at that standard. We look forward to your next return stay with us.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of the rooms and the outside walk way
Stayed 3 nights in Jun 2023
Response from Trishawana Davidson on Jul 8, 2023
We appreciate your feedback following your stay with us at FDR. Thank you for your comments about our rooms and outside walkways.We can not wait to welcome you and your family again.

10/10 Excellent

Oliver Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort, best food by far for properties we have stayed at over the years. Had nice pools to keep the kids entertained, daily activities to ensure you had something to do if you never left the resort. Ran out of time to enjoy all of the included perks but plan on visiting again in the future. Favorite activity we did make use of was the glass bottom boat ride and snorkeling. You can snorkel right from the shore outside your room or hop on their boat and see even more great coral and fish. Great food and friendly staff. One day at the buffet they were out of fish when I went up with my plate, without me saying anything, they noticed and had someone walk to my table and give me a plate which was presented as if it came from a dinner restaurant.
Stayed 7 nights in Jun 2023
Response from Trishawana Davidson on Jul 8, 2023
Thank you for this wonderful feedback. We are delighted to know that you had an awesome time here at FDR. We appreciate your comments about our food and amenities and that you were able to enjoy activities such as the glass bottom boat and snorkeling which turned out to be one of your favorites. It was our pleasure hosting you and your family and we can not wait to welcome you back.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023
Response from Trishawana Davidson on Jun 30, 2023
Thanks for the 5 star rating!

6/10 Okay

Antoine

Liked: Cleanliness
Stayed 4 nights in Jun 2023
Response from Trishawana Davidson on Jun 30, 2023
Thanks for the 3 star rating!

8/10 Good

Carmela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a hidden gem for families with children under the age of 10. The fact that a nanny is assigned to each family is amazing . Parents can have some quiet , relaxing time while the kids are being entertained. Our nanny was amazing, my girls are still talking about her. I would recommend some entertainment for the adults, and food options betweeen main meals . In all I would definitely return if traveling with my children.
Stayed 3 nights in Jun 2023
Response from Trishawana Davidson on Jul 8, 2023
Thank you for taking the time to leave such a wonderful review. Thank you for recognizing our amazing nanny service, we do strive to make our resort family and kids-friendly. We will keep in mind your suggestions on adult entertainment and food. We definitely looking forward to your next return stay with us.

10/10 Excellent

Patricia Icilda

Liked: Cleanliness, staff & service, property conditions & facilities
Every one of the workers was just nice.
Stayed 3 nights in Jun 2023
Response from Trishawana Davidson on Jun 7, 2023
Thank you for your feedback!We look forward to hosting you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Trishawana Davidson on Jun 7, 2023
Thank you for your 5 star review!

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have two under two, and this resort gave us an opportunity to relax for the first time in two(ish years). The resort is designed for kids, highchairs abound. Every person who worked there seemed to learn our kids names. We primarily used the nanny during their nap times and it was absolutely perfect. We will go back!
Stayed 5 nights in Apr 2023
Response from Trishawana Davidson on Jul 8, 2023
Thanks for rating us 10/10 and for sharing your review with us, we are happy to read that you were able to relax for the first time in ‘two-ish years’ while vacationing with us. We can not wait to welcome you and your family again.

8/10 Good

michiko

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Apr 2023
Response from Trishawana Davidson on Jun 7, 2023
Thank you for your 4 star rating!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, they treated me well and I’m satisfied
Stayed 5 nights in Apr 2023
Response from Trishawana Davidson on May 8, 2023
We are happy that you loved the FDR Experience! We certainly look forward to hosting you again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Trishawana Davidson on Jun 7, 2023
Thank you for your 5 star rating!

6/10 Okay

Louis Jerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place needs a makeover very old.
Stayed 6 nights in Apr 2023
Response from Trishawana Davidson on May 8, 2023
Thank you for sharing your review! Your comments will be useful in improving the FDR Experience.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Trishawana Davidson on Jun 7, 2023
Thank you for your 5 star rating!

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
We traveled as a family of 5 (2 adults, 3 teenagers) and made memories at the FDR that will last a lifetime. The staff and service were AMAZING! From the first day, we felt like we were at home, and that everyone was genuinely concerned that we had activities that suit all our family and we were well fed (we are a combination of vegan/vegetarians)… the food was authentic Jamaican cuisine, everything fresh and delicious! The kids absolutely loved the pool slide and spent hours on it every day. Our older son went on a scuba dive trip and said it was the best he’d ever done! He got to see a shipwreck and a plane wreck, and the crystal clear waters made it so easy to spot the many species of beautiful fish. Snorkeling trips on their glass bottom boat were readily available and we went several times over the course of our trip. The nightly entertainment was incredible! We experienced fire dancing, another outstanding show displaying the history of Jamaican music and dance from the very beginning through modern day reggae…UNBELIEVABLE!! All of this made the trip more than a typical vacation. We truly felt immersed in the culture. We did not need the nanny service since our children are older, but the nannies all were so pleasant and wonderful to speak to, and showed genuine care and concern for all the Littles they were taking care of. The kids were always so happy, smiling, and busy. Truly a relaxing getaway and our kids already asking to go back. FDR staff, thank you!!!!
Stayed 6 nights in Apr 2023

8/10 Good

Floriya

Stayed 7 nights in Apr 2023
Response from Trishawana Davidson on May 8, 2023
Thank you for your 4 star review!