Ratings based on 1,308 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted May 3, 2016
The hotel was nice. The room was decent but the bed was rather uncomfortable. The towels were a bit rough and not pleasant. The pool area was nice and clean. The hotel being all inclusive could have had food out for snacks through out the day. You felt a bit starved by the next meal, esp when alcohol is flowing and the sun is so strong.
5 out of 5
by A verified traveler from new York

Nice hotel close to the beach nd pool nd restauran

Posted Apr 27, 2016
Very nice nd always staff cleaning nd serving people
5 out of 5
by A verified traveler from raleigh nc

Great vacation spot

Posted Apr 27, 2016
For the first time in jamaica it was amazing hotel is gorgeous and had many amenities! Staff is awesome and very helpful! Food is good ask for a beach view and youll get it! Def not the last time we will be going
3 out of 5
by A verified traveler from Orlando, FL

Vacation at Bahia Principle

Posted Apr 24, 2016
Pros: The staff and the entertainment. Really enjoyed the female singer (think Michelle). The other shows are awesome as well.
Cons: Please improve the room and offer something beside open buffet.
Location: Dunn's Fall was great (make sure you do not take anything and prepare and wear swim gear). Bobsleeding and Zipline were both amazing.
The staff and entertainment were extraordinary. Was not a fan of the buffet considering the number of people just touching the food with their hands and no quality control. The rooms are older, overall not bad but not a 4-5 star. Did NOT like how it took over two hours for a sale presentation, although they called it an anniversary and tour. This is miss leading and was a waste. They should just call it a presentation to sale their timeshare or resort so customers to make an informed decisions. The staff has extraordinary customer service. Make sure you have the jerk chicken - it was absolutely delicious. Additionally, the cooks at the buffet does an outstanding job for breakfast. The pools and the beach are great. Overall, it was a great vacation spot!
Comment from Hotel Management
Apr 28, 2016 by Emily, Hotel Management
Dear Ann Thank you for vacationing with us and for taking the time to leave us your feedback. We have noted where we fell short of impressing you and would like to apologize for this. We do appreciate your feedback as it assists us in seeing where we need to improve. We hope that we will have the pleasure of serving you to a better future stay.
4 out of 5
by A verified traveler from North Dakota

Very nice place to relax and have a great time!

Posted Apr 22, 2016
We stayed 7 days/nights. The facility is very nice (10 years old) and very large. The food was very good and selections were very good. The only problem encountered was that they ran out of washcloths. The maid was kind and apologetic and helped when she could. Pretty minor issue if you don't need them to shower. Overall, a great vacarion was had and well worth the price paid! Highly recommend!
5 out of 5
by A verified traveler from California

Our stay at the Grand Bahia

Posted Apr 20, 2016
Pros: We liked everything about the hotel. It was great!
Location: We really liked the location. It was beautiful and away from the major ports. It was an hour away from the airport and only 30 minutes from our trips
Our stay was wonderful. The hotel is beautiful and well maintained. The food was great and easily accessible. Everyone was extremely helpful. I would recommend it to all of my friends and family.
Comment from Hotel Management
Apr 22, 2016 by Emily Moreira, Hotel Management
Dear Sue It was a pleasure serving you during your recent visit with us and we are very grateful for your positive comments about our facilities and services. We wish you all the best and we looking forward to your next visit to Jamaica. Warm Regards,
5 out of 5
by A verified traveler

Gorgeous hotel.close to beach

Posted Apr 19, 2016
Had fun.went there for my anniversary... Had dinner at Picasso. Food wasn't all great.but enjoy the experience
Comment from Hotel Management
Apr 23, 2016 by Emz, Hotel Management
Dear Valued Guest We thank you for leaving us your feedback and for letting us know that you had a great experience with us. We hope to host you again soon. Warm regards
3 out of 5
by A verified traveler

Jamaica Trip

Posted Apr 18, 2016
Pros: nothing
Cons: staff
Location: no comment
The hotel staff wasn't informative. Someone from the staff stole my cell phone from the room. I would never go there again
4 out of 5
by A verified traveler

great place

Posted Apr 18, 2016
Pros: the view from our room
Cons: stock the bar and if its not there for customers,go get it.our only complaint.wonderfull time and will go back
great staff.ran out of our favorite drink from time to time but overall a great time
5 out of 5
by A verified traveler from Morin Heights, Quebec

Very clean and great food.

Posted Apr 18, 2016
Pros: Everything.
Cons: Beach could be a little nicer.
Staff very friendly and clean hotel. Staff went out of their way to make our Anniversary celebration a memorable one. Loved the pools. Plenty to do no need to leave the resort, have everything you need to enjoy yourself including nightly entertainment.