Posted Oct 19, 2016
Hotel was just as we had expected based on the review's we had read, Some things could have been a little better, but overall met or exceeded our expectation despite the fact we arrived just days after Hurricane Matthew. Beaches were a little eroded, but they were actively working on them. The buffet was.... well what can we say it was a buffet and the selection could have been better. The Jerk chicken in the seaside buffet was awesome (there was always a line for it). Our room was very clean always, The carpet in the hall could have used a good cleaning but if that is all I have to complain about, I'd say it was overall good. The staff did their best to make us feel welcome. Reservations for the other restaurants were hard to get so on a whim we stopped in at dinner time of the last night and were treated to a meal of fine dining. the manager was very agreeable.
Comment from Hotel Management
Oct 22, 2016 by Cassandra, Hotel Management
Dear Laura Ann,
Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the services offered. Unfortunately, it seems that we did not meet all your expectations. Kindly be informed that we have forwarded your comments to the Management Team involved to have them investigate these concerns mentioned.
Thank you for vacationing with us and we hope to see you again in the future.