Ratings based on 357 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from LDN
Nice quiet hotelPosted Sep 2, 2015
Good hotel close to beach, shops and airport. Value for money, with helpful hotel staff.
for Everyoneby A verified traveler from Illinois
Beautiful view of the Caribbean Sea.Posted Aug 21, 2015
Nice rooms and courteous staff. But low water pressure and the water was cool not warm for my shower. Otherwise great value for the money. Even with the shower issues, I'd return.
for Everyoneby A verified traveler from New York
Review of the Grandiosa.Posted Jul 26, 2015
Pros: Hospitality was awesome.
Cons: Please read my first comment
Location: Location was ok but it was a little too busy to walk anywhere....
The staff was great especially Marsha at the front desk. I was disappointed at not getting a room overlooking the ocean because that's the reason I booked the Grandiosa.... I made the best of it but there were pen marks on the sheets & the water settled in the tub after a shower..... The food was great & hospitality made up for a lot.....
for Everyoneby A verified traveler from PA
Love this place close to every thing I wanted to sPosted Jul 18, 2015
Staff was on point. Food was good. The facility was well kept to my liking. I walk around the facility met people and chat at the bar.
for Everyoneby A verified traveler
Acceptable place to stayPosted Jul 18, 2015
Staff is very good. Very clean. Security is excellent
for Couplesby A verified traveler
Quiet and ComfortablePosted Jul 9, 2015
I can truly say that my stay at the Grandiosa, was more then great. What really made the most difference were the staff in particular Hotel Management ( Marsha), we had attended a wedding there and she was more than flexible and accommodated any last minute changes. The facility is great for relaxation. I am grateful to the staff and there attention to detail especially regarding the wedding. See you all soon :D
for Everyoneby A verified traveler
Nice Hotel,. Nice View to the OceanPosted Jul 8, 2015
Good Hotel. I enjoyed staying there. The staff we really helpful as far i was concerned.
for Getaway With Friendsby Karen from Knoxville, Tn
Do not go here!!Posted Jul 2, 2015 on Hotels
I went to Montego for a music festival weekend. I didn't plan to be in the room much but even with saying that, I would not recommend anyone to stay here!! The hotel offers nothing!! No breakfast, coffee, anything! There is a restaurant there inside the hotel but I prefer to have different options of dining. There was absolutely no hot water in the showers! I was moved from one room to another and both only had cold water!! Wi-Fi only works in certain areas of the hotel and the computer in the lobby doesn't work! The staff are very nice people but I would never step foot in this place again!!
for Personal Eventby Bryan from St. Louis, MO, USA
EnjoyedPosted Jun 29, 2015 on Hotels
Working on traveling to every country in the world and this was the 4th out of 202 countries. The staff there was very polite. Especially the male bartender. There were a couple of waiting staff that seemed to be unhappy with their job. I enjoyed the hotel, a reminder of the things i take for granted.
for Personal Eventby A verified traveler
Sämsta servicePosted Jun 4, 2015 on Hotels
Sämsta servicen jag har varit med om. Vattnet funkade under en hel dag. Kunde inte duscha eller borta tänderna. Och dem gjorde sig av min rum nyckel så att jag fick stå två timmar och vänta mesans dem letade. Dem hittade inte nyckeln så jag blev erbjuden ett annat rum efter två timmar. Alla mina saker fanns i mitt rum som jag inte hade tillgång till pga av deras misstag. Trots deras misstag så fick jag sämsta servicen oavsett.