Ratings based on 495 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Mar 21, 2018
The staff was great woke me up on time the whole team was extremely helpful I would stay there again
for Everyoneby A verified traveler from canada
Ok stay butPosted Mar 18, 2018
They stay was ok. But the sheets made us itch soo Bad. My friend left with bite marks all over .
by A verified traveler
Posted Mar 1, 2018
The Staff at the Grandiosa are very friendly and polite. The hotel itself is bet nice and communical area i.e. pool side, bar and restaurant are very pleasing and look picture prefect. However the room which we were given was in serious need of decoration and updating. The fridge had not been turned on but was not clean and rusty on the outside. The bath looked dirty but on investigation was not dirt but the bath was so old, chipped and dented it appeared dirty. If the intention to the rooms was given to match the decor of pool side then the Grandiosa experience would be 100%
for Everyoneby A verified traveler from Cali
Posted Feb 27, 2018
Pros: the restaurants braised oxtails were to die for.
Cons: the door on the room, looked like you could open it with ease, but there was no issue and there was a safe in the room.
Location: right by the beach walking distance, jet skiing, shopping and eating.
wonderful experience, at hotel. Marsha was excellent made me feel welcome and the other employees were also awesome.
for Everyoneby A verified traveler from Holiday Island AR.
Great Hotel and a (A+) staffPosted Feb 24, 2018
Pros: The Staff
Cons: I liked it and wouldn't improve anything.
Location: It was not right on the beach, but the neighborhood it was in had a very friendly and courteous people. Never felt afraid .
First time in Jamaica. We had a great time , tours were great, beach was great. The fall climbing was great, the high diving was great. I would highly recommend this to anyone.
for Everyoneby A verified traveler
Posted Feb 13, 2018
Cons: Meals. Shuttle service
Location: Good. Near airport
Staff was friendly and nice. Location was good . Experience was good. Lobby was comfortable and attractive.
for Everyoneby A verified traveler from Chicago
Excellent View in a Quiet AreaPosted Feb 1, 2018
Pros: Quietness, Room
Cons: Wifi needs to be fixed, there should be a store nearby or hotel should sell water.
Location: Location is quiet. Mantra (Sky) bar & restaurant is a block 1/2 away with wonderful views!
Hotel is located on a high part of this hilly city, so walking here from anywhere close to the beach is going to be exhausting; on the other hand, my adventurous walk downhill to the airport took 20 minutes! The area is quiet without much to do especially at night. I felt safe at all times in this neighborhood. The facilities are decent for the price. Wifi is very slow and keeps disconnecting. Staff took 15 minutes to prepare my room. Something I didn't like is that there are no stores in the area to buy water and stuff. I had to purchase small bottles and glasses of juice at the hotel restaurant. They accept US$ which was a big plus!
by A verified traveler from ft lauderdale
Dont use this hotelPosted Jan 28, 2018
The AC makes a loud noise when on. Poor wifi in room. When toilet flushes u hear the loudest noise. Hotel needs to be updated. Bathroom window broken. Dont use this hotel.
for Everyoneby A verified traveler from Fort Lauderdale, FL
Nice hotel with city and ocean viewsPosted Jan 27, 2018
Very pleasant and attentive staff, onsite parking, located near the airport, restaurants and shopping. Shuttle to Doctors Cave Beach daily. Clean swimming pool. Meals available onsite. Effective but very noisy air conditioner in room, airplugs are a must for a good night's sleep.
by A verified traveler from maine
Would not recommend!!Posted Jan 25, 2018
The place was nothing like the pictures, food was horrible and expensive, waitstaff were rude and had forgotten our food and was served cold. Room ac didn’t work and the bathroom had not hot water. Do not stay there!