Nice all-inclusive in Jamaica
Posted Feb 8, 2017
We enjoyed our recent stay at the Iberostar Rose Hall Suites, but were unhappy about the treatment we received from the front desk. I made our reservation on Expedia for 2 suites with king size beds, each for a full week. Although we arrived early in the day on Friday, we were told by the front desk that there were no rooms with king beds available, only rooms with 2 double beds. The desk clerk told us that they were fully booked (although the resort never seemed busy during our stay), and made no effort to honor our reservation. This was a very disappointing way to start our vacation.
The resort is a nice size, not as spread out and huge as similar resorts we've stayed at in Mexico. The garden and pools were beautiful and kept very clean. It was not difficult to find lounge chairs on the beach or by the pool. The "star friends" worked from morning until late at night with incredible energy, organizing activities during the day, shows at night, and always very friendly towards the guests. We particularly had fun with Tiney, Hollywood and Carlos!