Posted Jul 17, 2016
My family of four had a nice stay here. They greet you with a refreshing drink when first arriving, which is much appreciated after a long journey. Layout of the resort is good: not too big or small. Very mellow vibe, enjoyed the food. Well suited for families with kids. The waterpark was a big plus. The staff we encountered were for the most part very warm and friendly. We liked our Junior Oceanfront suite - 2 twin beds were put in the room for the kids just as we requested and it was not too crowded. Our kids liked the kids club and there were plenty of fun activities for them. There was one issue with the AC in our room but it was fixed promptly. There were some water pressure issues in the bathroom with very little cold water to the sink. These never quite went away but did improve over the week. Also the power went out about 3-4 times during our stay but came back on in less than a minute, so this was only a minor nuisance. Overall we had a very pleasant stay and would come back.
Comment from Hotel Management
Jul 18, 2016 by Scott, Hotel Management
thank you for staying with us at Jewel Runaway Bay. I am glad to hear that you enjoyed your stay. I hope you brought the water issue to our attention while on property so we could have sorted it out. The power outages are something that we have no control over at It is the local power company that controls that very similar to the power companies in North America.