Get an overview of this hotelJamaican budget resort with beach shuttle

Shuttle to beach

This 35-room resort is set into a steep hillside under three km (two miles) from famed Doctor's Cave Beach, to which complimentary shuttles transport guests.

Pool and restaurant

The resort features lush gardens, a pool, a bar under a conical wood roof, and an intimate open-air restaurant serving seafood and Jamaican fare.

Rooms and suites

Air-conditioned accommodations comprise rooms and one-bedroom apartment suites featuring tile floors, mahogany-stained furniture, and bright fabrics.

Apartment Amenities

Apartment Amenities

Relax Resort Jamaica includes a small fitness room with a Universal gym and free weights. A lobby computer offers high-speed Internet access (surcharge), meeting rooms, garden, and dry cleaning/laundry services are available. Guests can enjoy a cooked-to-order breakfast at the restaurant, available for a fee. Also provided is a complimentary roundtrip airport shuttle. Free WiFi is available throughout the hotel.

  • Number of buildings/towers - 4 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Poolside bar 
  • Free airport transportation 
  • Fitness facilities 
  • Restaurant 
  • Total number of rooms - 37 
  • Front desk (limited hours) 
  • Porter/bellhop 
  • Number of floors - 3 
  • Breakfast available (surcharge) 
  • Wedding services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Cruise terminal shuttle (surcharge) 
  • Tours/ticket assistance 
  • Free WiFi 
  • One meeting room 
  • Garden 
  • Area shuttle (surcharge) 
  • Free self parking 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Room service (limited hours) 
  • Balcony 
  • Ceiling fan 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Refrigerator 
  • Minibar 
  • Hair dryer (on request) 
  • Cable TV service 
  • Television 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Daily housekeeping 
  • In-room safe 

Where to Eat

Restaurant - A small, open-air restaurant serving international cuisine with plastic furniture and jungle-pattern linens. An la carte breakfast, lunch, and dinner is available daily. Dinner choices include pepper pot soup, fish chowder, lobster cocktail, snapper in lemon-butter sauce, pasta, pineapple chicken, jerk chicken, fish, pork, and shrimp.

Bar - An open-air spot under the conical wood roof, with arbor-garden seating on masonry benches. Open daily from mid-morning to late night for tropical drinks.

Nearby Things to Do

A garden-fringed sundeck features a 10.6-by-6-meter (35-by-20-foot) pool. Twice daily, complimentary shuttles go to Montego Bay's famed Doctor's Cave Beach (2.8 km/1.75 miles away) and Aqua Salt beach and water sports park (4 km/2.5 miles). (Both beaches charge for admission.)

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Rafting nearby 
  • Personal motorized watercraft on site 
  • Parasailing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Apartment Policies

Check-in

Minimum check-in age is 18

Check-in time ends at noon

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Cash Deposit Required

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:
  • Cash deposit: USD 50.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 6.00 and USD 13.00 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Apartment Name

  • Relax Montego Bay
  • Relax Resort
  • Relax Resort Montego Bay
  • Resort Relax
  • Relax Hotel Montego Bay

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


Sorry, we seem to have had an issue loading our review content. Try again?
Learn more.
3.6 out of 5
75% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
Learn more.

There were roaches in my room

2 out of 5
by from Florida
Posted Jan 17, 2017
Pros: The breakfast was excellent. The staff were pleasant and friendly
Cons: The entire hotel needs to be remodeled. The amenities are outdated. the bathroom fixtures and furnishes are old and in desperate need of repair.
Location: The location is ok, it is close to the airport
There were roaches in my room. The hotel was in poor condition and needs serious repair and upgrading. The staff was friendly and pleasant. Breakfast was good but there were limited options available. The AC unit is outdated and needs repair, it kept me up most of the night. There were holes in the towels. There was no soap in the bathroom. There was limited parking available and it was not a secure area.
Was this review helpful to you?

Nice hotel in the hills,The view upstairs is great

3 out of 5
by from NYC
Posted Dec 29, 2016
It is in a quiet neighbourhood. The rooms were fairly clean, however the equipment such as the mini fridge and a.c. was fairly old. The breakfast is always late in the morning. Also they charge for Wi-Fi in your room. Overall the stay was relaxing.
Was this review helpful to you?

Dump

2 out of 5
by from Mobay
Posted Dec 28, 2016
Staff was not at the airport to get me had to wait..had to bring my own luggage up 3 flights of of stairs. No food to eat, had to take a taxi $20.00 USB to get something to eat..phone in room did not work. Ask for a 5:30 wake up no wake up call or anyone knocked at the room door.cancelled another day stay because of my first experience. Would not recommend hotel.
Was this review helpful to you?

Outstanding

5 out of 5
by
Posted Dec 7, 2016
Pefect location great helpful owner Good view Good price
Was this review helpful to you?

One night that could have been avoided

1 out of 5
by from Fort Lauderdale, United States of America
Posted Oct 20, 2016
To sum it up, this isn't really a hotel, I mean it is and it isn't. Check in was at 3pm. I arrived with 4 other persons and the room wasn't ready until 5:45pm because they didn't know we would all want individual beds, even through that was our only requirement. The room was dusty, there was no hot water in the shower, Internet didn't work (the one you have to pay for because it's only free in the lobby) Other amenities such as the bar, room service etc. Wasn't available because not enough staff. In addition the lobby closed at 8PM, no reason was given. The next day looking forward to a complementary breakfast we called for 2hrs to find out when it would be ready and we were told the chef hasn't arrived yet. When breakfast arrived it was cold and we missed our bus to Kingston. I'm pretty sure that only two other rooms must have been occupied so we couldn't understand the terrible service. Wouldn't stay here again or recommend.
Was this review helpful to you?

No soap

1 out of 5
by from new york
Posted Mar 15, 2016
Room was dirty. I got bed bugs, there was no soap in the bathroom, and they claimed to have food but that was false. There was a door between us and the guests next door, so their smoke crept under and into our room. The whole place felt overall sketchy too.
Was this review helpful to you?

Nice price but not a great value

2 out of 5
by from belize
Posted Mar 8, 2016
Cons: Airport shuttle
Location: Nothing nearby
My husband and I booked this hotel for two important amenities - airport transportation and breakfast. The breakfast was not a buffet but served on plates. We were very disappointed with the very limited airport shuttle. We were told we needed to hire a taxi for our need to get to the airport. Our remote control did not work despite batteries replaced. Even local calls were charged. Spend a little more money and get a better value.
Comment from Hotel Management
by Front Desk Agent S.O
Dear Guest, Thank you for staying here at Relax Resort. Your comments are valuable to us because this enable us to correct any issues that our resort might be having. As stated on our website we offer free shuttle service between the hours of 9am -5pm only when requested. We do offer free calls to our guests when it is a local number known as a landline number cellular numbers are at a surcharge most guests do not know the differences so we normally explain to them when they are requesting for calls. Again I do apologize because our guest satisfaction is what we are here for
Was this review helpful to you?

4 out of 5
by
Posted Jun 30, 2015
I stayed overnight at this hotel so my experience is limited overall I liked the place and I found the staff and owner to be extremely courteous
Was this review helpful to you?

Beautiful Hotel Resort

4 out of 5
by from Halifax NS
Posted Apr 14, 2015
Pros: Clean. Was not very busy. Appeared to be family run. Very polite staff and helpful. Birds were awesome.
Cons: Deadbolt locks would have been nice (most hotels at the price range do not have any). Wifi in rooms not free but free in lobby. Good televisions.
Location: Lots to do onsite.
Fairly secure facility. Free shuttle to and from airport. Friendly staff and good food. Overlooks airport and Bay with exciting view. The grounds were wonderfully sculpted and kept up nicely. Pool was awesome. No amenities nearby. Great for a last day stay or first day for planning off main resort stay. Food somewhat pricy but fridges in the rooms.
Was this review helpful to you?

Great staff

3 out of 5
by
Posted Mar 27, 2015
Hotel needs to upgrade toilet and bathrooms, and kitchen. Very old property that need to be renovated to make better
Was this review helpful to you?