Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
Recommended
for Families
by Shivonne

Avoid this place

Posted Oct 30, 2015 on Hotels
I'd like to first start out by saying thank you to hotels.com for fixing what was obviously an oversight on my part. There were 4 of us staying at this hotel for one night. The location is convenient for the airport but not close to anything else, especially the main strip. Check-in was easy and they transported us to our room. Upon entering the room I had to call the front desk numerous times. The TV, which there's only one in the living room turned on but nothing else happened. We couldn't purchase the WiFi, which costs per device. I also booked this room because it said there was smoking, however the front desk told me that was not true. There were mosquito's in the rim as well and I don't mean a couple- they were all over the property. After speaking with one of the ladies I felt a bit better so we went into town to have dinner. Once we came back and purchased WiFi we went to the room. Next thing I know the front office was calling stating that I owed more money because my reservation was for 2 people and I had 4 so I want charged for the extra 2. I attempted to explain that I had always intended for 4 people to stay in the room which was the purpose of getting a 2 bedroom who's maximum capacity is 6. I had to text my mother and ask her to call hotels.com and have them change my reservation as the front desk kept calling me. Will not Ever be returning to this place and I don't recommend you try your luck there either
2 out of 5
Recommended
for Families
by A verified traveler

One time

Posted Oct 15, 2015 on Hotels
It was ok for a night. Felt its hay day was over. Mosquitos and ants ruled the room. My pillow case wasn't clean. Didn't sleep well. No food, but front desk ordered from some localrestaurant. Front desk staff was nice overall.
1 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

Great Stay

Posted Aug 1, 2015 on Hotels
Great atmosphere!!!! Lovely owners and great location! Only downside was there is no free internet in the rooms. Other than that we will defo be returning!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
I stayed overnight at this hotel so my experience is limited overall I liked the place and I found the staff and owner to be extremely courteous
4 out of 5
Recommended
for Everyone
by A verified traveler from Halifax NS

Beautiful Hotel Resort

Posted Apr 14, 2015
Pros: Clean. Was not very busy. Appeared to be family run. Very polite staff and helpful. Birds were awesome.
Cons: Deadbolt locks would have been nice (most hotels at the price range do not have any). Wifi in rooms not free but free in lobby. Good televisions.
Location: Lots to do onsite.
Fairly secure facility. Free shuttle to and from airport. Friendly staff and good food. Overlooks airport and Bay with exciting view. The grounds were wonderfully sculpted and kept up nicely. Pool was awesome. No amenities nearby. Great for a last day stay or first day for planning off main resort stay. Food somewhat pricy but fridges in the rooms.
4 out of 5
Recommended
for Families
by Yanique from Plantation, Florida

Not a bad place to stay.

Posted Apr 12, 2015 on Hotels
Other than the stairs to climb to get tk the room the overall experience was not bad!!!!
3 out of 5
Recommended
for Families
by A verified traveler

Ok

Posted Apr 10, 2015 on Hotels
Friendly staff, nice pool, close to airport
3 out of 5
by A verified traveler

Great staff

Posted Mar 27, 2015
Hotel needs to upgrade toilet and bathrooms, and kitchen. Very old property that need to be renovated to make better
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Mar 15, 2015
This hotel is an easy place to stay before catching a flight the next morning from Montego Bay if you are not staying in MoBay for your vacation. The grounds are well maintained and has lots of flowers and plants and some parrots and hummingbirds. Pool is also well maintained. Rooms were older but clean.