Ratings based on 392 Verified Reviews

3.3 out of 5
77% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Loud and Proud

Posted Apr 20, 2017
I had no idea it was Easter Monday in Jamaica! ! But I did soon find out!! It was Carnival time ALL WEEKEND LONG!! :-) Ifor you love parties all night long then go to Ocho Rios Easter Weekend! I stayed in Rooms Ocho Rios and we were right in the heart of all the action! The hotel was just what I wanted Jamaica authentic style. Shanel at the front desk so helpful she is my Jamaican sista! Look forward to staying in touch and returning to Rooms- Ocho Rios!!! :-)
4 out of 5
Recommended
for Everyone
by A verified traveler from New york

Mommy's getaway

Posted Apr 15, 2017
Pros: Everything ,staff .food, view,beach
Cons: Add more floors and an elevator, add refrigerators in all rooms
Location: literally right on the beach, Tasties patties,try mother's sundae ,Devon's house for mango ice cream,jerk chic from any hut,mongoose rest.magoes
Hotel was nice,wished it had more floors so that it would have an elevator. staff was very friendly and helpful especially kitchen staff. I had a lovely room with a balcony with a beautiful view of the sea and the cruise ships that would come in. the pool was nice although I spent 90/% of my time laying on the beach ,which was clean and well kept,there were no hustlers on the beach trying to sell you stuff,aside from the guys who do the boats and all stuff water related that would offer to take you out for a reasonable fee I might add,and even they don't nag you,they show you what they have to offer and leave the rest for you,if your ever at Rooms ask for Michael on the beach,tell him Kiesha recommended him. Over all my stay at Rooms was wonderful and the food is delicious,not to mention your right in the heart of Ochio Rios for that authentic Jamaican feeling.
1 out of 5
by A verified traveler

Not satified

Posted Mar 2, 2017
Pros: Location
Cons: Infrastructure
This place needs to be closed down, cleaned and refurbished. The doors didnt work, the patio doors couldn't close and there was dried blood on the comforters.
1 out of 5
by A verified traveler

Great location

Posted Feb 17, 2017
The kitchen staff was great! Staff was kind and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel.

Posted Feb 7, 2017
We enjoyed our stay there. The rooms were very clean. Some of the staff were not very welcoming and it seems that they would enjoy being somewhere else. Some of the people who approach you to sell you tour packages are very friendly when they try to sell you something, but when you don't buy anything they get upset like it's an obligation to buy. I would recommend management to train their staff to be more welcoming to guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff and food was very good.

Posted Dec 28, 2016
Ok.An old hotel needing minor repairs.A very relaxing atmosphere.
Comment from Hotel Management
Dec 29, 2016 by Guest Relations, Hotel Management
Thank you for your comments, we are glad you enjoyed your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

The staff took pride in the upkeep of the facility

Posted Dec 27, 2016 on CheapTickets
Every morning you see the staff hard at work taking care of the place. They are courteous and friendly always smiling and speaking to each and every guest, making us feel right at home.
Comment from Hotel Management
Dec 29, 2016 by Guest Relations, Hotel Management
Thank you for your comments, we are glad you enjoyed your stay.
5 out of 5
by A verified traveler

Very clean and comfortable accommodation

Posted Dec 3, 2016 on Hotels
Beautiful as always at the rooms. Friendly staff, excellent service, love it.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
We appreciate our repeat guests and we are happy you enjoyed your stay with us again. See you soon
3 out of 5
Recommended
for Couples
by A verified traveler from US

Hotel by the beach

Posted Nov 18, 2016
Pros: The ocean view room and its very close to the beach
Cons: The continental breakfast is very poor
The frontdesk lady wasvery nice, shoutout to her :)
Comment from Hotel Management
Feb 18, 2017 by Guest Relations, Hotel Management
We are happy our staff made your stay a good one. The continental breakfast is a basic breakfast that is complimentary, persons can purchase a full breakfast in the restaurant for a minimal cost.
2 out of 5
Recommended
for Everyone
by A verified traveler

Review of Rooms

Posted Oct 24, 2016 on Orbitz
Location: The location was very central, it was Main Street so everything was right there.
The best way to sum this up, you get what you paid for. The hotel premises smelled of booze and urine. There is no elevators, you had to pay a separate fee to use the refrigerator. The bathrooms were dirty, my daughter left her room for the day and came back to wet sheets and a random stitched blanket in the bedroom. The keys did not work half the time. It's just an older hotel, the cable service was horrible. The tv was from the 80s....not a flat screen. However the staff was very friendly.