Ratings based on 180 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

A secret gem

Posted Jun 13, 2018
Exclusive, secluded and lush resort with top tier service. If you want to feel like royalty, stay in a Villa with private, ocean view breakfast .
Comment from Hotel Management
Jun 18, 2018 by Kerisha, Hotel Management
Thank you for your feedback. We greatly appreciate it.
5 out of 5
by A verified traveler

Posted Jun 13, 2018
Comment from Hotel Management
Jun 18, 2018 by Kerisha , Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Practically perfect family trip

Posted Jun 13, 2018
My husband and our 15 year old son just returned from Round Hill. We stayed in the Pineapple House with a view of the trees and ocean that I would describe as breathtaking. I couldn't get enough of it and pictures don't do it justice. Note: We are pretty seasoned travelers. My husband and children have taken numerous trips. I sit here and try to think of one single honest complaint of Round Hill and realize that there truly is nothing I would change, folks. The service is second to none, every single employee greeted us warmly all the time, heck they even had left us snacks and drinks in the refrigerator when we arrived later than expected due to missing our plane (entirely our fault, but the RH staff quickly made us forget our woes). The food was delicious, and even my teenager drank the delicious blue mountain coffee every day. This trip exceeded our expectations. We almost never return to a destination, possessing an eagerness to travel to as many different places as we can afford. But we are already planning our next trip to Mo Bay and we will be staying at the amazing Round Hill.
Comment from Hotel Management
Jun 18, 2018 by Kerisha , Hotel Management
Dear Jen, Thank you for your wonderful comments. We are thrilled to learn that we exceeded your expectations and look forward to hosting you and your family in the future.
5 out of 5
by A verified traveler

Posted May 15, 2018
Comment from Hotel Management
May 16, 2018 by Kerisha Forbes, Hotel Management
Thank you for your feedback. We value your comments and look forward to your stay with us again
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

A wonderful place to get away

Posted Apr 14, 2018
Loved the options of water sports and also being able to just relax on the beach. Food is great- they keep the menu interesting and there is always something going on. The staff are so friendly and it really feels like paradise.
Comment from Hotel Management
Apr 22, 2018 by Kerisha, Hotel Management
Thank you for your feedback. We do try our best to ensure our we exceed our guests expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from N.Y.

Great Place to Vacation

Posted Feb 28, 2018
Pros: The outdoor Living Room at the Villa, and the cook to order breakfast served in the room.
Cons: The roofs of some of the building could use maintenance. The price of food was high.
This is a fantastic resort with great efforts by the staff to make your stay very welcome. The food at this Resort is fantastic this morning a butler and a chef came to my villa to cook breakfast for me and my family everything was cooked to perfection. The resort has many activities from watersports to tennis and is also nearby excursions that you can take in the Jamaica area. One caveat the food at this Resort is very expensive.
Comment from Hotel Management
Mar 2, 2018 by Kerisha Forbes, Hotel Management
Dear Julien, Thank you for your feedback. I will share with the team.
5 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
Very nice resort, friendly staff
Comment from Hotel Management
Feb 21, 2018 by Kerisha , Hotel Management
Dear Michael, Thank you for your feedback. Regards Kerisha Forbes
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Outstanding service and friendly staff

Posted Feb 5, 2018
Pros: The service was perfect. The colonial Caribbean architecture was charning and roomy and the grounds well maintained. The property felt safe and secure
Cons: for a few hours there was an abnoxious, slightly drunk group of 30 yrs. who monopolized the floating trampoline, management should’ve cut off booze.
Location: We never left the beautiful property.
This is a gem of a resort if you are looking for quietly elegant surroundings and excellent but unobtrusive service. The staff is so welcoming, genuinely takes interest and remembers your preferences. We stayed in villa 22 which was perfect for this mother and daughter. The veranda looked out over the water, had comfortable sofas and a table and chairs where we had a home cooked breakfast every morning thanks to our housekeeper Mergow. The bathroom was spacious with a lovely bathtub and separate shower. The bedroom was large and comfortable and had an additional little indoor living room. The food was great with specialty nights, especially good is the Friday night Jamaican food and entertainment. Oh, and don’t miss the daily complimentary high tea served at 4 on the sea terrace. The ELEMIS spa was delightful and an introduction, for us, to a British luxury line of all natural skin products. I could go on and on but if you are looking for a resort The service whose staff are genuinely friendly and the grounds, beach and accommodations are immaculate choose Round Hill.
Comment from Hotel Management
Feb 5, 2018 by Kerisha Forbes, Hotel Management
Thank you for your feedback. We are thrilled to learn that yours stay with us was a great one and look forward to have you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Number one hotel in Jamaica

Posted Jan 26, 2018
If you don’t like all inclusive factory-like hotels, Round Hill hotel is perfect for you! We stayed at an ocean view villa with a private pool and had a cook, a cleaning lady, a serving lady and a gardener working for us 24/7. We had breakfast in our living room with ocean view every day and went to restaurants for dinners. It was a true paradise experience!
Comment from Hotel Management
Jan 28, 2018 by Kerisha Forbes, Hotel Management
Thank you for your feedback. We look forward to hosting you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful property.

Posted Jan 18, 2018
Lovely stay. Amazing staff. Stunning grounds. Would return in a heartbeat.
Comment from Hotel Management
Jan 22, 2018 by Kerisha Forbes, Hotel Management
Thank you for your feedback. We strive to meet and surpass our guest expectations and look forward to welcoming your return visit. Regards, Kerisha Forbes