Posted Dec 12, 2016
Our cottage was approximately 10 yards from the beach, 20 yards from the dining hall, bar, pool and stage. The staff was great, and our week would have been Fantastic, except. The 2nd day, we had no hot water until later in the afternoon. 3rd day we weren't given clean towels until we complained,
4th day, we had no water pressure or clean towels until another complaint, which was address later in the day. What we didn't complain about was that our toilet either didn't flush or the water inside keep running, which started on the 2nd day and lasted throughout our stay. I didn't complain because I knew how to take the top of the tank off and adjust it so that it would work properly. It annoyed my Wife tremendously. We stayed at the runaway Bay location, because the year before we stayed at the Montego Bay location, and were thrilled with it from start to finish. I will not stay at anymore Royal Decameron locations if they exist. We will that we should get a partial refund of our monies. Once again, the Staff were GREAT, however the infrastructure SUCKED!!!