Ratings based on 1,652 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was wonderful. Everything was great

Posted Sep 26, 2017
I had an amazing time. I did not like the Decameron had split there 4.0 star hotel to there 5.0 star but other than that the staff was amazing. I enjoyed myself
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great

Posted Sep 24, 2017
One of the most beautiful view you could ever seen when the Sun set on the ocean that's where my Room was. This hotel the location is perfect where it is my stay was excellent I could not have ask for a better experience with this hotel.The staff is also incredible they caters to your every need and they are very friendly.
3 out of 5
by A verified traveler from philadelphia

So/so

Posted Sep 23, 2017
Pros: Great beach. Great location, very comfortable.
Cons: Elevator was only comfortable for 2 people, very small. Staff did not seem knowledgeable.
Location: Yup strip,with all its entertainment. Very convenient location. 10 minutes from airport, $15 can ride.
Some good points, beautiful beach and landscaping, wonderful location. Staff seemed indifferent. Food service, though attentive, after put out. Food was meat and potatoes buffet style. Restaurants not airconditioned, and no-one seemed to know which was open and when. Kept getting bad information. Exercise class scheduled daily, only occurred 3 times.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Absolutely great experience.

Posted Sep 22, 2017
I had a great stay from the first day til the last day. The staff were nice, the food was great and the entertainment was off the chain. I have nothing to complain about it was my perfect birthday vacation.
3 out of 5
by A verified traveler

Posted Sep 22, 2017
Pros: the location
Location was nice, the staff was great but the rooms were old and the bed was very hard and uncomfortable.
3 out of 5
by A verified traveler

Not so Royal

Posted Sep 3, 2017
Poor food selection and preparation. We found a worm in our broccoli. No real Caribbean food. Room was ok but the bed was a rock. The advertisement did not state there are two hotels, one better than the other. The hotel is very dated for the price, I was not expecting 5 star but it could be a lot better. The drinks selection was very limited. I did truly enjoy the beach and water amenities, not much else to praise. I would not go back and I would like a refund because the food was so poor.
Comment from Hotel Management
Sep 20, 2017 by Management, Hotel Management
Hello, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your vacation. One of our greatest goal is to make daily improvements, therefore, we are grateful that you have highlighted these issues. Thank you for choosing the Royal Decameron Cornwall Beach Hotel. Hope to see you soon! Regards, Management
2 out of 5
by A verified traveler from New York

Horrible

Posted Aug 31, 2017
Got stung by sea urchin didn't receive any medical attention until four hours later. No nurse in facility.
Comment from Hotel Management
Sep 20, 2017 by Management, Hotel Management
Hello, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your vacation. One of our greatest goal is to make daily improvements, therefore, we are grateful that you have highlighted these issues. Thank you for choosing the Royal Decameron Montego Beach Hotel. Hope to see you soon! Regards, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Montego bay vacation

Posted Aug 30, 2017
Pros: free upgrade to ocean view
Cons: the keylocks to the door weren't working correctly
Location: Very close to the airport
Good location with a perfect view. The staff was nice, they gave us a free upgrade from garden view to Ocean view. I really appreciated that.
Comment from Hotel Management
Sep 20, 2017 by Management, Hotel Management
Hello, Thank you for your feedback and for choosing the Royal Decameron Montego Beach Hotel. Hope to see you soon! Regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Too expensive

Posted Aug 29, 2017
I didn't expect much from the hotel but was really expensive when I got to be there. I was chocked when I was told I don't have internet in my package. I won't be dealing with agency like Expedia anymore.
Comment from Hotel Management
Sep 20, 2017 by Management, Hotel Management
Hello, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your vacation. One of our greatest goal is to make daily improvements, therefore, we are grateful that you have highlighted these issues. Thank you for choosing the Royal Decameron Cornwall Beach Hotel. Hope to see you soon! Regards
2 out of 5
by A verified traveler

location great..front desk staff n wifi sucks

Posted Aug 27, 2017
Pros: Location..beach
Cons: Front desk staff and WiFi
Location: Great
Location was great since this time didn't rent a car, we wanted to stay by the beach but still be close to nightlife activities hence this was perfectly located. The bar at the hotel was great...food and beverage staff great...front desk totally sucks...they couldn't give a dam if they are dealing with you and something or someone else catches their attention or they start talking on their phone..food at the hotel was just "ok" we ended up eating a lot outside of the hotel since we wanted more jamaican cuisine and the hotel generally only serve 3 jamaican items per day...overall would give the hotel and strong 2 out of 4...
Comment from Hotel Management
Sep 20, 2017 by Management, Hotel Management
Hello, Thank you for your feedback. The Decameron family is happy to hear that you enjoyed most of your vacation with us. We also apologize for any inconveniences that you might have faced with the front desk. We will correct this problem so that your next stay will be totally satisfactory. Thank you for choosing the Royal Decameron Montego Beach Hotel and we hope to see you soon. One love! Regards,