Don't go during hurricane season.
Posted Nov 10, 2016 on CheapTickets
My wife and I booked a honeymoon suite at Sandals Ochi for 10 days. Our room had some issues that I was ok with but that bothered my wife, areas of damage to the walls, chipped paint and plaster. The worse was that there was mold under the sink. We complained about this and they tried to move us next to a loud air conditioner and a large pool that had noise coming from it all the time. We decided to keep the first room we were given, I ended up cleaning the mold myself as it was affecting my wife's breathing. Otherwise, we had a great trip. We went to Dunn's River Falls which I highly recommend. The food was great, better than another all inclusive resort I went to. Pools were nice and drinks were always available. Drinks were weak, but good, and were free of course so it wasn't much of an issue. The nightly entertainment was disappointing. We ended up walking the beach or staying in our room in the evenings. Overall I enjoyed the trip until we found out Hurricane Matthew was coming for the island. We went to a meeting put on by the staff where they told us they were asking anyone who could get out to leave early and we were promised that we would be refunded for the unused portion of our trip (3 days). A month after our arrival home I received an email saying we will not be refunded, offering only a non-transferable credit for 3 days stay good for only 1 year. This would require us to fly back to Jamaica and is useless to us. I paid for those 3 days and my money was stolen.