Private beach, white sand, sun loungers, beach towels

Reviews of Sandals Ochi - ALL INCLUSIVE Couples Only

4.5 out of 5
Sandals Ochi - ALL INCLUSIVE Couples Only
Main Street, Ocho Rios, Saint Ann

Reviews

8.0

Very Good

Rating 10 - Excellent. 151 out of 346 reviews" "
Rating 8 - Good. 90 out of 346 reviews" "
Rating 6 - Okay. 54 out of 346 reviews" "
Rating 4 - Poor. 26 out of 346 reviews" "
Rating 2 - Terrible. 25 out of 346 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and treated you like a family away from home, made sure our stay was rememberable ❤️ one love, one heart
Stayed 7 nights in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Willie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 3 nights in Feb 2024
Response from HP on Mar 20, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were fantastic. Food was good but some of the restaurants weren't open when they said they would be. Condition of pools was below average. Both my wife and I cut our feet on broken tiles on the pool bottom. Could hear everyone revving their engines on the street outside the resort.
Stayed 7 nights in Mar 2024
Response from HP on Mar 20, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 Terrible

Denay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel was very dirty. My husband and I booked an all inclusive for our anniversary which should have been couples only and there were children running around. The room was dirty we were denied room service for cleaning. We were denied clean towels and clean sheets throughout our whole stay, we had to keep asking for new towels, the floors were filthy we came into a new room. Upon arrival the sheets were already dirty and stain with food marks on them. We had to request someone to come into the room and clean it again. The refrigerator was not stopped throughout or stay there was limited options for food . The beach was covered in stones and rocks with made it difficult for us to walk on the beach or enter the ocean, the boardwalk on the beach is condemned, and the wood is falling into the ocean. The cabanas on top of the boardwalk is also condemned and falling as well, which Made it unsafe, and it was blocked off, so that we couldn’t walk the boardwalk there were wires hanging out of one of the rest restaurant that was uncovered, which also made it unsafe because the restaurant is right by the ocean so if you did get into the ocean and you’re wet and you’re walking into this establishment, we purchase a balcony with a garden view that was false. It wasn’t a garden view. It was a pool surrounded by trees. The restaurant was flooded with stray cats that was entering in and out of the kitchen, jumping on tables and chairs. No wifi the entire stay.
Stayed 4 nights in Mar 2024
Response from HP on Mar 13, 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Good

Gordon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed immensely
Stayed 5 nights in Feb 2024
Response from HP on Mar 13, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Good

Sharalyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at Sandals Ochi, and had a fantastic time. My only complaint would be that the main pool with the swim up bar on the beach side needs to be completely refurbished, many many tiles are missing and it just looks terrible. Staff is wonderful, food and drinks where great. So many dining options, hope to go back next year.
Stayed 7 nights in Feb 2024
Response from HP on Feb 27, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 Okay

Michelle

Stayed 4 nights in Feb 2024
Response from HP on Mar 20, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

2/10 Terrible

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was our first time staying at a sandals resort. The staff was great. However that’s where it ends. There is no Caribbean vibe. I wish I could add pics, broken furniture in the rooms. The hallways had both mold and bleach stains in the carpets. Bars are limited. Food is avg at best. To say the least we were not happy with the resort.
Stayed 3 nights in Feb 2024
Response from HP on Feb 23, 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all. Loved every minute!!!
Stayed 4 nights in Feb 2024
Response from HP on Feb 13, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

Jesus Perez

Traveled with family
Liked: Cleanliness, staff & service
El lugar es preciso pero el personal no es muy amable
Stayed 5 nights in Dec 2023
Response from HP on Feb 5, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

Carol Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The grounds were meticulously maintained. They really went out of their way to make sure you had everything you needed would definitely book a Sandal's vacation again!
Stayed 5 nights in Jan 2024
Response from HP on Feb 5, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Samir, Mississauga

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older rooms and building but staff service and dining more than made up for the age of the hotel. Hillside is newer but beachside is beachside so hard to compare
Stayed 3 nights in Jan 2024
Response from HP on Jan 25, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete package. Enjoyed the stay the staff friendly and helpful, safe and clean environment. Lots of activities to keep you occupied. The food and restaurants were great. Would definitely stay on our next visit.
Stayed 4 nights in Jan 2024
Response from HP on Jan 22, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

6/10 Okay

Reema

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do your research before you book ocean view room at the Sandals Ocho, Great House. The Great house ocean view room is NOT ocean view and the information about it online is misleading. The ocean view is very far because you are practically on a mountain across the street from the beach and the view is panoramic and obstructed by trees. I told the lady that brought us to the room about my dissatisfaction and she said she will ask if they can move us but no one responded in two days. She did not tell us about the orientation so we had to learn to find our way. Tried to call room service and the phone rang with no answer so we gave up on that. No snacks in the room fridge; just a couple of beers, water, pop, and two bottles of wine in the room. they were power washing the roof by the pool and that was very annoying. Hardly any staff at the pool to get drinks or food orders, you need to get your own. No dessert or coffee shops. Coffee machines and jars of cookies available. Food at the walk in restaurants is mediocre. Reservations only restaurants, Kelly’s was good but Valentino was not. I ate a raw shrimp in a skewer at Neptune. Glad I did not get sick. Maxine in guest experience moved us to a much better beach ocean view room and gave us 200 credit which was nice . No wifi in the room though. The beach bar is right below on the first floor and music was loud way past midnight. Property and furniture need updating. She said they started updates on the top floors.
Stayed 5 nights in Jan 2024
Response from HP on Jan 22, 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.

10/10 Excellent

Quinton

Stayed 4 nights in Jan 2024
Response from HP on Jan 22, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

6/10 Okay

Jam

Traveled with partner
Liked: Staff & service
The property needs updating. The bathroom tub has stains. The carpet in the hallway is dirty. The Sky dining room floor close to the kitchen is always greasy. I have seen many near accidents from the greasy for both guests and workers. The workers try to keep the place clean and tidy but there is little that can be done from lack of property maintenance. The New Year's Eve party was great.
Stayed 4 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 Okay

Katherine

Traveled with partner
Liked: Staff & service
Needs renovation
Stayed 4 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Good

Gordon, St Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Refurbishment needed in some public areas. Service and staff excellent except at Pizza area Hillside'
Stayed 3 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

8/10 Good

Shant

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The service is great. Top notch service. Great restaurant selections. However, the facility is aged and water pressure is terrible. This is an older property.
Stayed 4 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Has an amazing time at Sandals Ochi.
Stayed 4 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Good

Lance

Stayed 4 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

JoAnn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Redericka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from HP on Jan 9, 2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Dennis, Durham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay! The resort was awesome. The food was delicious and the staff were very attentive and welcoming!
Stayed 5 nights in Nov 2023
Response from HP on Dec 11, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Sandals Ochi and the resort, entertainment, and activities. Pros Most of the food was good Lots of activities Butler service was solid Room was adequately stocked and cleaned Steel drum band was the best show I’ve ever seen! Cons Drinks were ‘mid’ Not enough chairs for seating around pool or beach unless you got there early. The entertainment staff was way too pushy and didn’t like ‘no’ for participation. May be the culture but no means no. Not everyone wants to participate. Other notes: You have to take a shuttle to hilltop and then seaside anytime You are involved with activities or dining. It came often but does take a lot of time out of your stay. Lots of bees around the bar but everyone got used to it. Staff were friendly but entertainment staff as I said before was real pushy. Be prepared for their extreme persistence. Italian was really good. Very clean but expect bugs everywhere you go (including rooms). They can’t help ALL the bugs. It’s not too invasive.
Stayed 4 nights in Nov 2023
Response from Sara on Dec 1, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Lisa May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so nice and very helpful. Always Dayi f hello and asking how we are doing!
Stayed 8 nights in Nov 2023
Response from HP on Nov 20, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

Jay, Waukee

Traveled with partner
Liked: Cleanliness, staff & service
The staff at this resort were amazing! The hotel is outdated but some rooms are getting updated. The bed we had was absolutely the worst we have have stayed on- like a super 8 mattress in a supposedly 5 star resort. Food was decent and never had an issue with any lines. Drinks overall were very good and they were always willing to make you whatever you needed. If you don't like stairs this is not the resort for you as it's on a hill.
Stayed 6 nights in Oct 2023
Response from HP on Nov 9, 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from HP on Oct 31, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

Kimberly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs an upgrade.
Stayed 4 nights in Sep 2023
Response from HP on Oct 2, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Good

Brandon Destin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were nice but the bedding mattress was uncomfortable.
Stayed 4 nights in Sep 2023
Response from HP on Sep 18, 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Absolutely amazing. This property needs updated for sure.
Stayed 5 nights in Aug 2023
Response from HP on Sep 11, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Bruce Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was out second time at this sandals. Had z wonderful time staff and property were great
Stayed 7 nights in Aug 2023
Response from HP on Sep 5, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
My Louie Vutton belt was stolen. I noticed my bag was open and my belt wasn’t inside. It’s true what they say Jamaicans are thieves
Stayed 4 nights in Aug 2023
Response from HP on Aug 31, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thisnwas me & my fiance first time staying at Sandals Resort & it was a very beautiful experience. Already planning to do it again.
Stayed 3 nights in Jul 2023
Response from HP on Aug 7, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 Good

David Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Long waits for food in most restaurants. Dinners room approximately 2.5 hours at both Le Gourmet and Seaside. Food was below average considering the wait. Website was incorrect in location of Le Gourmet and menus didn’t match. Staff left a little to desire in knowledge several times we got different directions from different staff members. Some staff members were great though especially Andrew at the pool bar . Mini bar was only filled completely on one occasion during the 4 night stay. Initially we came into the room with a bottle of wine at the mini bar after we consumed the wine relaxing the first night it was never replaced.
Stayed 4 nights in Jul 2023
Response from HP on Aug 7, 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

Amardeep Singh

Stayed 7 nights in Jul 2023
Response from Sara on Aug 21, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 Terrible

Kaylie Rae

Traveled with partner
Disliked: Property conditions & facilities
We had a horrible time trying to celebrate our honeymoon. Everyday was another problem we had to deal with. We had no hot water for 3 days the DJs would end music by 11pm even on Friday and Saturdays. Stay somewhere else the only great thing we had was our maid she was amazing.
Stayed 7 nights in Jul 2023
Response from HP on Jul 26, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 Good

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, the staff is so friendly and laid back. My first all inclusive and first trip to Jamaica so I can’t compare it to other stays but we met a couple that has gone there every year for 15 years!!!! The event staff made all the events so fun. Our room was always clean, possibly recently remodeled because it looked more up to date aesthetically but all the rooms were nice in our group. The rooms in the Riviera building are big and conveniently located. I would stay again!
Stayed 5 nights in Jul 2023
Response from HP on Jul 26, 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

Dagel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff great food....
Stayed 7 nights in Jul 2023
Response from HP on Jul 26, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 Poor

Victor

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
Staff is terrible. They switched my room halfway through the trip, even though I booked 6 nights in one spot. They blamed me for booking through Expedia instead of taking the blame. Very rude people, did not care they were messing up my trip
Stayed 6 nights in Jul 2023
Response from HP on Jul 17, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

2/10 Terrible

Kain

Stayed 5 nights in Jul 2023
Response from HP on Aug 7, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

courtney l

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so nice and accommodating.
Stayed 7 nights in Jun 2023
Response from HP on Jul 12, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

James

Traveled with partner
Noisy with pop music blaring most day and night in nearly every area; food was very average and often items not available on the menu; half the staff seemed they didn’t want to be there; everything had a rule with no judgement applied; dirty swimming pools; doing any trip was excessively expensive; not worth the cost.
Stayed 7 nights in Jul 2023
Response from HP on Jul 12, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

2/10 Terrible

Charles

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This resort was overrun by cats, they were literally everywhere. It was really disturbing to see them in the restaurants, I think that is so unsanitary. People were feeding them and they felt too comfortable walking around like they owned the place. My bathroom was also covered in ants. Property definitely needs a makeover.
Stayed 3 nights in Jul 2023
Response from HP on Jul 12, 2023
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and service was awesome. The butlers were great. They helped us navigate our way around the property, made great dining suggestions and transported us to and from our room. Great personalities and service. We had an ant infestation in our clothes closet and could not put our clothes in it. They sprayed the second night and mostly resolved the problem. Minor inconvenience compared to the wonderful time we spent at the resort. Will highly recommend it for couples stay.
Stayed 4 nights in Jun 2023
Response from HP on Jun 26, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort and staff were lovely. Would go here again.
Stayed 4 nights in May 2023
Response from HP on Jun 1, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 Okay

Donna

Liked: Cleanliness
Stayed 4 nights in May 2023
Response from HP on May 24, 2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 Excellent

Eugene Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a dream come true. I recently retired and Sandals was my choice to celebrate my retirement and 42 years of marriage. You have the most friendly workers ever. They were genuine, pleasant and outstanding. The rooms had the best mattress ever. The ocean was as close as opening our balcony doors.
Stayed 3 nights in May 2023
Response from HP on May 22, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 Excellent

Reynel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a really great experience at Sandals Ochi. The staff is very welcoming and polite. The resort is a bit outdated but it’s still nice and clean and convenient. Did not have one problem on my stay. Food was really good specially the restaurants that you had to reserve. Drinks were really good, they can make you pretty much whatever you ask for. One stand out employee was Jason from the pool bar. Great personality and very welcoming. I would definitely recommend it to my friends and I will visit again.
Stayed 3 nights in May 2023
Response from HP on May 16, 2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards