Welcome Home - Yaman
Posted Oct 9, 2016
As experienced Expedia travellers, we were fortunate to be part of the Expedia VIP programme and on arrival, greeted by the lovely "Nikeita". As the first guests to arrive for the day, we were several hours ahead of check in and expected some delay in room allocation. However, "Nikeita" very adeptly turned this around & within 15 mins of arrival had freshened up, were sipping away on a cool cocktail and allocated an upgraded ocean view room with spectacular views of the complex. As first time travellers to Jamaica, you're certainly blown away with the warmth/hospitality of all staff involved, where the facilities take care of all your needs. The dining experience was wonderful, the French & Italian restaurants our personal favourites, the choice & quality of food and service was exceptional. Depending on the amount of time you spend on your vacation, Secret St James's ticks all the right boxes, whether you simply wish to just relax or participate in the various activities, evening entertainment or try your hand at any of the water sport activities, it's all close to hand.
The staff from housekeeping, ground staff, waiters, chefs, entertainment, concierge & the list goes on all make this place what is, & should be congratulated on the warmth and hospitality we experienced during our stay in Jamaica. Any excursions, then speak to Beverly across from the coffee shop who is the JTL/Expedia tour rep. Anyone having doubts about this complex and any of the negative comments shouldn