Needs Serious Renovation!
Posted Apr 24, 2016
Stayed 6 days, Mon. thru Sat., Had hot water for one shower (mon. evening) the whole time I was there. Notified the desk 3 or 4 times, every time they said they would put a note in to the manager. It never helped. To compensate they gave us a small bottle of rum that we saw in a store for $3.50. The tv works once in awhile, not often. Every time I asked at the desk about an excursion they told me they would have to check with the manager to see & then I could come back later to see what they found out. The staff here tries to do their job but seemed to me they had their hands tied at times. They were very friendly always. Had a message in the spa & that was good for the price. Food was good. Night time entertainment is little to none. The bar isn't very big & they ran out of vodka while we were there. We made the best of it but will not return & will not recommend any one to stay here.
Comment from Hotel Management
Jul 12, 2016 by Rambo, Hotel Management
We must apologize to you for all the short-comings and problems you encountered during your recent stay at Shaw Park Beach Hotel and regret any other inconveniences caused. But you have seen that our Staff are hard-working and helpful and it is also sad that the weather was not very friendly during your vacation here. I cannot dispute your comments and we (the management) must now sit down and analyse all your points and address all these points that you have high-lighted. Very happy that my Staff tried to do their utmost and that you made the best of your vacation. We all sympathize with you and regret that you will not recommend (our Property) any one to stay here.