Ratings based on 1,437 Verified Reviews

3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Nice place to atay

Posted May 21, 2017
Clean bathroom, plenty hot water, comfortable bed, everything looked new/current.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just next to the highway exit

Posted May 9, 2017
It was nicer than we expected. We had to find on our way to the Monterey and we didn't compare many options. I think there was no elevator..? But we stayed on the second floor so it was okay for us. There was a mall really close to the hotel so we could buy some stuff at the whole food market.
Comment from Hotel Management
May 16, 2017 by GM, Hotel Management
Thank You We appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted May 6, 2017
Good value for the price. Nice location near Whole Foods and an outdoor mall.
4 out of 5
Recommended
for Everyone
by A verified traveler from santa monica, ca.

good location

Posted May 2, 2017
I used to live in Big Sur, Actually born and raised.. Now my daughters live in Carmel area..That is not affordable to me anymore...Munras is motel row..But of all the places I've stayed on Munras, from the Stevenson at bottom to Bay Park at the top, this was my best place.. Was it perfect? Absolutely not... The curtains on the sun side or outdoors side, were filthy..Rooms are outdated and although clean, there are some problems..I am amazed, wherever I go, that places don't have exhaust fans in bathrooms.. This place suffers that same problem..It is not only to exhaust the air, but it gives one a little privacy..That is a real problem. So, although I picked on things that original builders left out, over all, I had a good time.. For $110 a night, not on weekends, it's a deal.. Del MOnte shopping center a five minute walk away..Freeway access five hundred yards away and they have a restaurant and a bar area with tv's...
Comment from Hotel Management
May 4, 2017 by mike, Hotel Management
Thank You for your feedback. We will bring the items to the attention of our housekeeping department to address the issues. Our exhaust fans are located in the attic to minimize noise.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to shops

Posted May 2, 2017
Pros: safe, walkable, parking
Location: close to supermarket
This was a very convenient location to our stay during the Big Sur marathon.
Comment from Hotel Management
May 4, 2017 by mike, Hotel Management
Thank you for staying with us, and we hope to have an opportunity to serve you again.
4 out of 5
Recommended
for Families
by A verified traveler

Good value for money

Posted May 2, 2017
We stayed there for one night. I found the staff friendly and knowledgeable. It's not the nicest hotel I've ever stayed at but the room was clean and the bed was comfortable. The hotel is right off CA-1 and near a large shopping center. It was a 5 min drive to downtown and the waterfront. Overall I'd say the place was good value for the price point.
Comment from Hotel Management
May 4, 2017 by mike, Hotel Management
Thank you for staying with us, and we hope to have an opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2017
Great staff. I was given a room by the pool but since I was in town for the Big Sur marathon I needed to get up super early and the staff accommodated a room change for me. And got me a taxi at 3AM to the shuttles. Staff is top notch at this hotel.
Comment from Hotel Management
May 16, 2017 by GM, Hotel Management
Thank You We appreciate your feedback.
1 out of 5
by A verified traveler from Sacramento Ca

Smell and rude clerk.

Posted Apr 26, 2017
Smell from floor got worse through the night. Rude/abrupt clerk. Was 2nd and last stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Convenient location, friendly staff!

Posted Apr 25, 2017
Pros: Friendly staff!
Cons: Please make sure to check all room amenities and shower, sink and toilet to make sure they all work properly before clearing for another check-in!
Location: Close to 101 and a pretty decent mall with a Macy's, Pottery Barn, Starbucks and a few restaurants as well as Whole Foods.
The woman who handled my check-in was super-friendly and knowledgable as well as efficient which is an awesome combo when you're tired and ready to get to your room and pass out! The room was clean and I liked no carpet on the floor (carpet is GROSS haha). Bed was pretty comfy and I really liked that there was a fridge - always a plus. My shower didn't work very well at all, most of the water came out of the tub spout so not too much pressure but at least there was hot water ;) I didn't spend much time at the hotel other than to sleep and shower so can't comment on the rest of the place nor the restaurant. I'd stay here again but I'd check the shower first!
Comment from Hotel Management
Apr 26, 2017 by Mike, Hotel Management
Thank You We appreciate your feedback. I am sorry about the shower and will ensure that it is corrected. We hope to see you again soon. Thank You
2 out of 5
by A verified traveler

Average accommodations

Posted Apr 25, 2017
The hotel is not as nice as the pictures online. We were disappointed. The King room "sofa bed" seemed like it was 25 years old. The blanket in the closet was covered in dog hair. :( The bathroom was clean and nice enough. The structure that the heater/AC was on had holes in it and there was a giant plug outlet jutting out of the floor. Overall for the price, I'd recommend booking earlier and stay elsewhere.