Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from bentonville, Ar

Ocean view within walking distance to shopping

Posted Feb 4, 2016
Older hotel but very clean and comfortable. Bathroom had been updated. Ocean views and could walk to all shopping and restaurants. Great location
4 out of 5
by A verified traveler from San Jose CA

Disappointing but problems could be addressed.

Posted Feb 1, 2016
Pros: See above.
Cons: See comments above.
Location: Location great and lots to do within walking distance.
Room was lovely and bathroom clean and pretty. Problem : the bed needs a good mattress pad or a pillow topper. Problem: ventilation was poor. No air circulating and thermostat , even turned to 40 blew hot air. We did not sleep well for 2 days. Balcony view was gorgeous. Wish we could go back but these problems need to be addressed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel. Close to shopping, restaurants beach

Posted Jan 31, 2016
Quick easy check in. Decent breakfast. Helpful staff. Clean hotel. Comfy bed. Very central.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2016
Best quick getaway ever. Been going to this hotel for years. Wonderful hotel, cute, cozy, and excellent service and hospitality
3 out of 5
by A verified traveler

Posted Jan 23, 2016
Pros: Rien de particulier. Banal.
Cons: Moquette à changer.
Location: Situation parfaite pour le shopping et visites culturelles. Bon emplacement.
Bien situé au cœur du village. Bruyant le soir et le matin car parking en face. Chambre correcte mais moquette usagée et odeur de renfermé. Service ménage un peu tardif (souvent en début d'après-midi). Personnel très compétent. Pour un Best Western c'est un peu vieillot mais qualité/prix raisonnable.
2 out of 5
by A verified traveler

Posted Jan 23, 2016
The heater in the room was so loud it kept us up all night
4 out of 5
Recommended
for Everyone
by A verified traveler from arlington, Va

Super clean in central location

Posted Dec 23, 2015
Clean room, excellent breakfast, helpful and accommodating staff : travelled with my three small kids and they were very accommodating !
5 out of 5
Recommended
for Everyone
by A verified traveler from Montevideo, Uruguay

Excellent place, quiet and close to everything

Posted Dec 15, 2015
Pros: Searching on expedia
Cons: Bigger breakfast area
Location: Everything in Carmel is a few steps away from this place, from going to a fancy restaurant, walking among nature or going to the beach.
Excellent location, a few steps from all the great restaurants that are open at night and a few blocks away from the beach. Also it is over a quiet street. This hotel is not like the other Best Western you are use to see on cities, this is integrated to the style of nearby houses. Rooms are well equipped with quality furniture and really comfortable bed and distribution. Breakfast area is a bit small and crowded, but being able to use balcony is really amazing. Overall experience was great, for sure we will stay again here if back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Nice hotel

Posted Dec 3, 2015
You cannot go wrong with this hotel - perfect location, warm and spacious room with the fireplace, clean bathroom, lovely breakfast room with outdoor sitting. The breakfast was very good - eggs, sausages, choice of pastries, fruits and, of cause, - waffle maker! No complaints about anything!
2 out of 5
by A verified traveler

No hot water at 8am

Posted Nov 29, 2015
No hot water for shower at 8 am both days. Other times water temperature varied greatly moment to moment.