Ratings based on 727 Verified Reviews

4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Nice hotel; good location.

Posted Mar 27, 2017
My boyfriend and I stayed here over the weekend and it was very nice. The staff was very friendly and helpful. The room was a tad bit smaller than what appeared in the pictures but it was comfortable and it was very nice. The bed was comfortable and the room was very clean. Even though on the smaller side the bathroom was big and nice and room came with a fire place and mini fridge which was great. I wish the room had a microwave and although the grounds had a pool a hot tubb would be nice but no real complaints. Oh and parking is kinda tight. The hotel is in a great spot, we were able to walk about Carmel and see all the shops and restaurant's and its about a 10 block walk to the beach so it wasn't terrible. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2017
Pros: Close to everything.
Cons: Need curtains on bathroom windows.
Everything was good. Shops and restaurants all wthin walking distance.
Comment from Hotel Management
Mar 25, 2017 by carmel bay view inn, Hotel Management
Thank you very much, we appreciate your feedback.
2 out of 5
by A verified traveler

Ok Hotel

Posted Mar 14, 2017
The hotel room had an odor that was hard to stay inside. Like it had been sprayed with a room deodorizer that was not successful in masking a problem.
Comment from Hotel Management
Mar 17, 2017 by Bay View Inn, Hotel Management
We are very sorry you had this experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Cruz, CA

Great central Carmel location.

Posted Mar 13, 2017
Pros: The beds were comfortable and the view was lovely.
Cons: The coffee.
Location: Great central Carmel location. We walked to dinner at a fabulous restaurant, the walked to a concert at the Sunset center.
Lovely room on the 5th floor with a fabulous ocean view. Staff was helpful. Decent breakfast in the morning, accept the coffee:(
3 out of 5
by A verified traveler from Guildford

Conveniently situated

Posted Mar 9, 2017
Very well located hotel in the heart of pretty Carmel. A little dated and the breakfast wasn't good but I suppose this is reflected in the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Derby Line, Vt 05830

quiet location, good vibes.

Posted Mar 8, 2017
Pros: Everything.
Cons: Nada
Location: Not far from Monterey Aquarium and pacific coast highwat. Shops and food are right nearby.
First, this hotel has an excellent breakfast. Real eggs, waffle maker(that works). Attentive and helpful staff and great ambience. Room was exceptionally clean and staff very helpful. Desk is staffed at all hours which is comforting if you arrive somewhat late. Outside common areas have manicured gardens and hanging baskets.
4 out of 5
Recommended
for Everyone
by A verified traveler from Near Fargo

Cozy place

Posted Mar 7, 2017
Pros: Everything.
Cons: Directions or signs to the breakfast room.
Location: Shopping and food nearby, although almost everything closes up very early.
This was a very nice, cozy hotel. We weren't there long, but it had some charm. The breakfast room was a bit confusing to find, but everything else was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockton,Ca

Fantastic hotel

Posted Mar 1, 2017
We had a great stay. Clean, quiet, and had great view.
Comment from Hotel Management
Mar 2, 2017 by Joanna Napoli, General Manager, Hotel Management
Thank you for your comments concerning your stay at the Best Western Plus Carmel Bay View Inn. We appreciate your patronage and hope you will stay with us again.
3 out of 5
Recommended
for Couples
by A verified traveler

Well located place to stay in Carmel

Posted Feb 27, 2017
Pros: Cleanliness and location.
Cons: Tub with shower over should be replaced with stall shower. It's a chore to climb in and out of tub and shower head was too high to adjust.
Location: Very good location. Walking distance to almost all shops and restaurants in Carmel
Mattress on bed needs replacing: too compressible.
Comment from Hotel Management
Mar 2, 2017 by Joanna Napoli, General Manager, Hotel Management
Thank you for your comments concerning your stay. I appreciate your taking the time to write and hope you will accept my apologies for any inconvenience you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Suite - walked to downtown and beach

Posted Feb 25, 2017
The room was HUGE and so beautiful with a super long balcony and lovely view of Carmel. The hotel was close enough that I was able to walk directly into the downtown area and even to the beach (if you don't mind a little bit of a trek). Hotel staff was very friendly and helpful. Breakfast featured eggs, sausage and WAFFLES as well as classic continental options. I'd definitely visit this Best Western again.