Ratings based on 899 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location and very cozy

Posted May 25, 2017
Everything is good except sounds protection was not good and toilet tank was very loud when flush it
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2017
We had a regular room and it was pretty normal and the exceptional thing was there was a river outside our back patio that was beautiful. The staff was super friendly and helpful and it was very comfortable stay I would recommend it to everyone
Comment from Hotel Management
May 22, 2017 by kiley, Hotel Management
Thank you for your comments! Look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Nice hotel

Posted May 15, 2017
I decided to take my mother away for the weekend for Mother's Day. It was a very nice Hotel, conveniently located and the staff that checked us in was very informative about things to do.
Comment from Hotel Management
May 16, 2017 by kiley, Hotel Management
Thank you for the review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quaint, Quiet Cottage

Posted May 13, 2017
Pros: Private cottage; nice grounds and very quiet
Cons: Showers and linens.
Location: Great private location 5 minute drive to Ocean Ave and close to a great shopping center.
Nice upgrade to a small private cottage. Clean and comfortable but cramped.
Comment from Hotel Management
May 16, 2017 by kiley, Hotel Management
Thank you for your feedback. Look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Oh

Carmel River views from a cozy room!

Posted May 1, 2017
Pros: The staff were kind and informative. The location is ideal, there is a shopping center right across the street.
Cons: I like things just the way they are. Maybe screen doors for the balcony? :)
Location: Carmel River State Beach, Carmel by the Sea, Big Sur is close by. One of the prettiest towns I have ever been to.
I stayed here for a night before heading to Big Sur for a camping trip. It was comfortable, clean, well appointed and you can not beat the balcony right off of the Carmel River! I was very happy with my stay, and will be back next year! :)
Comment from Hotel Management
May 3, 2017 by kiley, Hotel Management
We look forward to seeing you next year if not before! Thank you Lauren for your feedback!
4 out of 5
Recommended
for Other
by A verified traveler

More than adequate

Posted Apr 22, 2017
Older but well cared for. Perfect location for base camp for my bicycling expedition around the Monterey Peninsula and down to Big Sur.
Comment from Hotel Management
Apr 24, 2017 by kiley, Hotel Management
Thank you for your feedback! Our location is perfect for base camp for cyclists! Glad you enjoyed your visit!
2 out of 5
by A verified traveler from Turlock, Ca

Good location with plenty of places near by.

Posted Apr 17, 2017
Pros: Close to shopping, places to eat, close to Carmel and close to the beach.
Cons: They need to clear the two blind spots at the main driveway into the hotel. Very dangerous when leaving the hotel.
Location: Good location and plenty of shopping and places to eat.
Expedia was way off on this one. This hotel offers rooms and small cabins. Expedia said the cabins were all booked so I booked at the hotel. I noticed several of the cabins were in fact available. When I asked the front desk about the cabins he said they only book these for two day or more. I said fine, I wanted a three day stay. The hotel room bed was terrible, and the pillows not the best. Very noisy since our room was right next to the office. This hotel is very close to whatever you need. Nice shopping center, good places to eat, close to the beach and downtown Carmel. I will not stay again though. Very dangerous driving out of this place, two blind spots when you enter the freeway.
Comment from Hotel Management
Apr 19, 2017 by Manager, Hotel Management
Thank you for your recent stay with us. We apologize about the confusion in regards to the cottages. During the time you had looked at our property, it may have been possible that we did not have cottages available with Expedia. We understand that sound travels easily through the inn. Our inn is a historic building that was built in 1934. We will be making changes in our main building in the future to possibly remedy this issue. Thank you for bringing to our attention the blind spot when exiting our property, we will discuss this with our staff to inform our guests. We appreciate your feedback and hope to have you back with us soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy place

Posted Feb 21, 2017 on Orbitz
Great place especially if you're traveling with pets. We'll be back!
Comment from Hotel Management
Mar 14, 2017 by Cathy, Hotel Management
We are glad you enjoyed you quick stay. Please bring Fido back again for another visit. Thanks!
5 out of 5
by A verified traveler

Love it!

Posted Feb 8, 2017 on Hotels
Awesome!! Pet friendly and great staff. Perfect quiet location.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Awesome! We are so glad you loved your stay with us and that you enjoyed your pet friendly accommodations. Please come back again soon!
5 out of 5
by Jimmy

Posted Jan 30, 2017 on Hotels
The rooms were clean, the staff was really nice and accomadating, what more could ask for?
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
What a kind review! We are so pleased you had such a nice stay with us and that the staff was helpful and friendly. Please come back and see us again soon!