Ratings based on 1,039 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lodi, Ca

Cute hotel near great shopping

Posted Mar 20, 2017
Great hotel in a great location. Very close to shopping and a quick drive to the ocean. The room was clean and had a big bathroom. I liked that the floors were laminate and not carpet. Staff was friendly and the grounds were beautiful with a lot of flowers and foliage. I will definitely stay here again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2017
Nice place to stay while visiting Monterey, nothing special but was nice.
Comment from Hotel Management
Mar 14, 2017 by Front Desk Manager, Hotel Management
Thank you for your four star rating. We are pleased you found our property comfortable and perfect for your visit to Monterey. We hope to have the pleasure of serving you again! Warm Regards, Dianna Dean Front Desk Manager
4 out of 5
Recommended
for Families
by A verified traveler from Bay area

Nice

Posted Feb 24, 2017
Pros: Free breakfast
Cons: The pool is within 8 feet of the street and busy highway,install something that would block view of passersby
Location: Monterey Bay Aquarium
Satisfied considering everything.price ,location,amenities
Comment from Hotel Management
Feb 27, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to share feedback regarding your experience as our guest Jay. We are pleased you found our hot, complimentary breakfast and our fantastic location to your liking. It is always a pleasure to know our guests are happy. We will look into adding some sort of privacy screen to our outdoor pool. Thank you for the suggestion. We hope to have the pleasure of welcoming you back! Warm Regards, Dianna Dean Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, 10 min to Cannery Row, 15min to Carmel

Posted Feb 21, 2017
The staff were very friendly, breakfast was great, and the room was nice. The room was a little smaller than anticipated but still cozy. There was plenty of parking. Best feature was the location. All the nice places to visit were 10-15 minutes away. We'd stay here again on our next adventure. On the first morning the power went out due to the storm but the hotel staff was very accommodating even without the full breakfast available. The cook set up a nice lantern lit breakfast for us. After the power returned everything was great.
Comment from Hotel Management
Feb 23, 2017 by Front Desk Manager, Hotel Management
Dear Ethan, We are so happy you had a wonderful experience as our guest. Thank you for taking the time to mention so many of our great amenities and special features you enjoyed during your visit. We truly appreciate your patience and understanding during the city wide power outage. Thank you for being our guest and we hope you come again! Warm Regards, Dianna Dean Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very Close to everything.

Posted Feb 3, 2017
Pros: Breakfast was great.
Cons: Rooms are a little damp and need to be insulated more. Parking is very limited.
Location: The wilderness is so close, we could see deer and fawn walking by.
I like the idea of being able to walk to nearby stores. The wharf is 3 miles away.
Comment from Hotel Management
Feb 6, 2017 by Front Desk Manager, Hotel Management
Thank you for your feedback Gus! We are delighted you enjoyed our hot, complimentary breakfast. It is a great way to start off another beautiful Monterey day. We are glad you enjoyed our wonderful location and wildlife. We hope you will come again! Warm Regards, Dianna Dean Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Li

I like this hotel a lot, that's was nice and clean

Posted Dec 20, 2016
This is a nice hotel, nice and clean, staff was friendly, will back with friends again soon‼
Comment from Hotel Management
Dec 21, 2016 by Front Desk Manager, Hotel Management
Thank you Candi! We are thrilled you loved your stay with us at the Comfort Inn Monterey by the Sea! It is always a pleasure when our guests are happy and share that with others. We are very excited to welcome you and your friends back soon! Happy Holidays, Dianna Dean Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice and clean room. Large bathroom

Posted Dec 13, 2016
Just an overnight on our way south but close to everything.
Comment from Hotel Management
Dec 13, 2016 by Front Desk Manager, Hotel Management
We are pleased you enjoyed a comfort night as our guest. Thank you for taking the time to share your feedback with others. We hope on your next trip you will be able to enjoy a little long stopover in Monterey! Happy Holidays, Dianna Dean Front Desk Manager
2 out of 5
by A verified traveler

Posted Nov 8, 2016 on Hotels
The staff at his hotel are very friendly, and the free continental breakfast was fine, if nothing special. The lighting in the room, however, was atrocious. The lights in the main room are either all on or all off--you can't turn on the lights above the sink without turning on the lights above the beds, for example. Also, there is no light above the shower, making it dark and cave-like. If you and whoever you're sharing a room with need to wake up at different times, avoid this hotel!
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for your compliments on our friendly staff and delicious, hot breakfast. I'm sorry to hear our lighting was bothersome to you. Please accept my apologies for any discomfort, frustration, or inconvenience this caused you. We will do our best to improve and hope you will return and give us another opportunity to impress you. Kind Regards, Dianna Dean Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Comfort Monterey

Posted Nov 2, 2016
Location: Mall two minutes walk away
Nice clean room Car parking can be a little tight By side of main road but very quiet at night 5 minutes drive from wharf 1 whale 🐳 site seeing trips
Comment from Hotel Management
Nov 7, 2016 by Front Desk Manager, Hotel Management
Thank you for your feedback N4CUK. We are so glad you enjoyed your stay and our clean, comfortable rooms. I hope you were able to see the beautiful whales that live in our oceans. Thank you for your compliments! Please come back! Warm Regards, Dianna Dean Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2016
Pros: Full service breakfast was a great perk!
Location: This hotel is close to everything!
Loved our room down below by the ravine...beautiful view in the morning. Friendly staff.
Comment from Hotel Management
Nov 5, 2016 by Front Desk Manager, Hotel Management
Thank you for your perfect five star review! We are thrilled your stay was fantastic. It is always so rewarding to hear our guests were happy with our service and accommodations. All views in Monterey are hard to beat, but we are glad you enjoyed your view. We hope you will come back soon! Warmest Regards, Dianna Dean Front Desk Manager