Ratings based on 1,118 Verified Reviews

3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

A nice night

Posted Nov 21, 2017
Pros: It was a very nice place and rates high with us for being clean, quiet and a very good price per night!
This is a small and hidden gem for the price. It's only flaw was breakfast - no one could get the waffle equipment to work properly and there was a lot of eye rolling, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel and I will recommend to everyone

Posted Oct 30, 2017
We love staying here and we recommend it to everyone
Comment from Hotel Management
Nov 1, 2017 by Samir, Hotel Management
Thank you so much for your recommendation to our hotel, Candy! We love that you had an excellent experience and we appreciate you taking the time to rate your stay with us. There is nothing better than a satisfied guest and we are pleased to hear we are on the right track. Come back and visit again soon! Cheers, Samir General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Clean hotel good breakfast

Posted Oct 29, 2017
Great hotel, we stayed briefly but would have happily stayed longer, the staff were friendly and helpful. The room was very clean with a huge comfy bed, charging points in the room were accessible on top of bedside table. Access to Fisherman’s Wharf was great we drove which took less than ten mins, location to other points of interest were close by too.
Comment from Hotel Management
Oct 30, 2017 by Samir, Hotel Management
We are delighted that you had an excellent stay at our hotel and we thank you for sharing your experience as our guest. It is rewarding to hear your positive perspective and high praise to our hardworking team, clean room, and ideal location. Thank you for choosing Comfort Inn Monterey by the Sea and please come back to see us any time. Cheers, Samir General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Comfortable room, quiet setting. Room was clean and neat.
Comment from Hotel Management
Oct 9, 2017 by General Manager, Hotel Management
Thank you for your compliments! We are happy you enjoyed our fabulous rooms and comfortable location. We can't wait to welcome you back as our guest soon! Cheers, Samir General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Posted Sep 29, 2017
Good localization, everything was around shopping mall, supermarket and restaurants. Breakfast included. Friendly staff.
Comment from Hotel Management
Oct 2, 2017 by Samir, Hotel Management
Carol, Thank you so much for reviewing your stay at our hotel. It is a pleasure to know that you had a pleasant visit with us and that our courteous team did a great job at making you feel welcome. On behalf of all of us here at Comfort Inn Monterey by the Sea, we thank you for your business and look forward to your next visit. Thanks again, Samir General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2017
Good location, friendly staff and clean rooms. Great deal
Comment from Hotel Management
Sep 20, 2017 by Samir, Hotel Management
Thank you! We are always happy when guests leave complimentary feedback. We hope to have the pleasure of serving you again soon! Kind Regards, Samir General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Nice stay. Shower was clogged but the management handled it right away
Comment from Hotel Management
Sep 11, 2017 by Samir, Hotel Management
We appreciate your valuable feedback and for taking the time to rate your stay at our hotel. We are happy to learn that you had a pleasant experience as our guest and that our hardworking team did a great job at accommodating your needs. Thank you for choosing Comfort Inn Monterey by the Sea and please come back to see us again. Kindest regards, Samir General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, California

Posted Sep 4, 2017
For the price, this was a great hotel. It was clean and quiet and the free breakfast was much better than expected. The lobby was nice and the attendant in there for check in was very nice and helpful. It is fairly close to Cannery Row and the wharf. We didn't want to deal with parking, so we walked there from the hotel (about 15-20 minutes) and we took an Uber back. The things that would have made the stay a little better: a little more space in the room (although it wasn't awful), a hot tub (they only have a pool) and the biggest thing for me was that I encountered a total of 5 wolf spiders in the room during our 2 night stay. Me and spiders do NOT mix, so this was a big deal for me, but if spiders don't scare you, then no biggie! I'm sure the other hotels in the area deal with the same pest issues. Maybe a little more pest control to keep it under control better would be helpful. Overall, very nice stay for a decent price!
Comment from Hotel Management
Sep 11, 2017 by Samir, Hotel Management
Thank you for taking a moment to share your experience as our guest, Leslie. We appreciate you acknowledging the areas in which we have been successful to please you and making us aware of the ways that we can improve to ensure a more enjoyable stay for our guests. Any issue regarding pests is quickly addressed through professional treatment and investigation. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention. We hope to see you again the next time your travels bring you back to Monterey. Thanks again, Samir General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location Nice breakfast

Posted Aug 25, 2017
Good breakfast. Clean. Needs an update in the rooms
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
We are so happy to hear you enjoyed our hot, delicious breakfast and pristine property. Our team works hard to make sure your rooms are perfect for your visit and we are so happy it shows. Thank you for being our guest! Kind Regards, Samir General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Grass Valley, CA

Pleasantly surprised!

Posted Aug 24, 2017
Pros: As stated above
Cons: The room size was small, but not much can be done about that.
Location: Close to Fisherman's Wharf, town, central location. Short drive to Pacific Grove
This was a last minute booking during a very busy weekend in Monterey. The hotel was clean, centrally located, the breakfast was more than just continental (very good), and the staff bent over backwards please and accommodate. I would stay here again and recommend to my family and friends.
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
Thank you Sand! We are always thrilled to exceed our guests expectations! Your glowing review and wonderful recommendation are very appreciated. Thank you for being our guest and we can't wait to welcome you back! Kind Regards, Samir General Manager