Ratings based on 715 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Downey, CA

Never Again

Posted Sep 11, 2017
Pros: The staff was friendly.
Location: Close to Freeway access but not so close that you have noise from traffic.
Upon our arrival we were able to check in early which was AWESOME as we needed to get ready for an event. The gentleman at the front desk was very nice. We walked into the room and were greeted by a wall of heat, ugh, no a/c. There was a fan in closet which we put to use. It helped but we slept in the buff because it was so warm. The room seemed to be a little run down, the carpet has seen better days and the bathroom area could use some updating. The one thing the room had going for it was that the bed was super comfy. The second day we went down for breakfast. The attendant there was very nice and made sure we got everything we wanted. Upon returning to our room we found our bed torn apart and all of our towels gone. They have a sign that says if they are hung we will be using them again, they didn't follow that. We left, hoping that when we returned the room would be back together. We returned two hours later to find the room in the same condition. We called the front desk and were told that the cleaning lady is at lunch. A two + hour lunch? We told them we needed towels to shower and need to get ready and don't want to be doing so around someone trying to do a job that should have been done already. They told us they would have someone there in 20 minutes. She showed up and finished the room in about 15 minutes. It was ridiculous that our room wasn't cleaned in one visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Clean, quiet, friendly staff, good breakfast

Posted Jul 7, 2017
The rooms are a little dated but very clean and comfortable! Easy to get to downtown Monterey (just a few minutes), and good breakfast (waffles, breakfast sandwiches, cereals, yogurt, juices, hot drinks...) served from 7-10. Very pleasant staff, great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted Jul 5, 2017
Enjoyable stay. Would definitely stay again. Nice and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pricey for Comfort Inn but not for Monterey

Posted Jun 26, 2017
Pros: Beds were extremely comfortable.
Cons: Dated rooms.
Location: Close to fairgrounds and airport but too far to walk to the beach or dinner, etc. Be prepared to take a Lyft or rent a car.
Nice stay with comfortable beds and a fireplace. The rooms were dated but it offers plenty of free parking.
4 out of 5
by A verified traveler

Great hotel in a great location

Posted Jun 22, 2017 on Hotels
I loved the friendliness of the people at the front desk. They always provided important information when I needed it. The hotel is very clean and has very good appliances. The breakfast was fantastic. The hotel managers just need to address two things: 1) I couldn't find any elevators and had to carry my very heavy suitcases upstairs...very painful. 2) the hotel should have a business center where guests can print their boarding passes. Otherwise it's a great hotel I would recommend.
5 out of 5
by Paula

Outstanding stay!!!!!!!!!!

Posted Jun 21, 2017 on Hotels
This place was amazing very very good and so many ways the preface the staff the betting the cleanliness it deserves a 5 Star rating in my book !
5 out of 5
by Peter

Very good service and clean

Posted Jun 21, 2017 on Hotels
This hotel is very clean and staffs are very friendly and helpful. I will come back again for sure. Thanks
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
5 out of 5
by Joy

Enjoyable

Posted Jun 12, 2017 on Hotels
Comfortable, clean and the young man at the front desk was super friendly and helpful. Ample towels. Great location. WiFi lacking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Nice, quiet hotel right near the airport and a short drive away from plenty of restaurants, bars, and attractions. Our room was very large and the balcony was a great plus!