Ratings based on 732 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Thousand Oaks, CA

Perfect location

Posted Oct 18, 2017
I flew in from LA to the Monterey peninsula airport, since I was staying at the Comfort Inn which is a block away from the airport, my experience was based on the racing event at Mazda Laguna Seca raceway which is a short five miles away from the hotel, not to mention downtown Monterery. What a great weekend! This weekend was definitely tailored for me since the Comfort inn is very close to my weekends activitys.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa clarita

Nice and quiet city and hotel.

Posted Oct 10, 2017
Very clean and super nice staff. Had a nice night sleep. Two thumbs up.
2 out of 5
by A verified traveler from Downey, CA

Never Again

Posted Sep 11, 2017
Pros: The staff was friendly.
Location: Close to Freeway access but not so close that you have noise from traffic.
Upon our arrival we were able to check in early which was AWESOME as we needed to get ready for an event. The gentleman at the front desk was very nice. We walked into the room and were greeted by a wall of heat, ugh, no a/c. There was a fan in closet which we put to use. It helped but we slept in the buff because it was so warm. The room seemed to be a little run down, the carpet has seen better days and the bathroom area could use some updating. The one thing the room had going for it was that the bed was super comfy. The second day we went down for breakfast. The attendant there was very nice and made sure we got everything we wanted. Upon returning to our room we found our bed torn apart and all of our towels gone. They have a sign that says if they are hung we will be using them again, they didn't follow that. We left, hoping that when we returned the room would be back together. We returned two hours later to find the room in the same condition. We called the front desk and were told that the cleaning lady is at lunch. A two + hour lunch? We told them we needed towels to shower and need to get ready and don't want to be doing so around someone trying to do a job that should have been done already. They told us they would have someone there in 20 minutes. She showed up and finished the room in about 15 minutes. It was ridiculous that our room wasn't cleaned in one visit.
4 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
It was good. Nice staff! OK room!
5 out of 5
by carol

Clean and Friendly

Posted Jul 10, 2017 on Hotels
Nice and friendly people. We really enjoyed the breakfast buffet. Will definitely stay again if we are in the area.
5 out of 5
by kathy

Vacation with sister.

Posted Jul 9, 2017 on Hotels
What a surprise. Little hidden motel, worked for us and would stay there again.
4 out of 5
by joe

This traveler left a rating score only Posted Jul 8, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Clean, quiet, friendly staff, good breakfast

Posted Jul 7, 2017
The rooms are a little dated but very clean and comfortable! Easy to get to downtown Monterey (just a few minutes), and good breakfast (waffles, breakfast sandwiches, cereals, yogurt, juices, hot drinks...) served from 7-10. Very pleasant staff, great stay.
5 out of 5
by ralph

This traveler left a rating score only Posted Jul 6, 2017 on Hotels
5 out of 5
by A verified traveler

Great location

Posted Jul 6, 2017 on Hotels
Spacious room. Right across the MRY airport.