Ratings based on 245 Verified Reviews

3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
The facility is under construction and very messy! Parking lot littered with trash. My room was basic, bathroom missing the baseboards. Breakfast offered is poor; cold cereal, standard yogurt, waffles, coffee. I expected a nicer experience for the price.
1 out of 5
by GAIL

I won't stay at this hotel again.

Posted Feb 13, 2017 on Hotels
The refrigerator didn't work, so my perishable food spoiled. I could only get one channel on the tv.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
We are sorry for Inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 6, 2017
Comfortable beds, friendly staff and managers. My room was located street side, traffic was noisy. I was there during their remodel. My room was not finished, floor boards and electrical still not done. Painter got a little messy in spraying tiles in bathroom.
Comment from Hotel Management
Feb 6, 2017 by up, Hotel Management
Sorry for Inconvenience.
3 out of 5
by A verified traveler

Posted Jan 29, 2017
nicest ownership in world, but the room was really not clean. The hall smelled like paint
Comment from Hotel Management
Jan 31, 2017 by uday, Hotel Management
sorry for paint smell which we remodel our rooms.
2 out of 5
by A verified traveler

Very noisy room.

Posted Jan 23, 2017
Pros: We have stayed there before and had a good experience but we won't return because of the traffic noise.
Our assigned room had a broken toilet so they placed us in another room. We were supposed to have two queen beds but the new room had 2 double beds.There was no clock and the TV stations were few. We were only able to get the local stations. We were on the side facing the traffic and the noise continued all night. It was difficult to sleep.
Comment from Hotel Management
Feb 28, 2017 by up, Hotel Management
sorry
2 out of 5
by Richard

Good hot shower a plus

Posted Jan 10, 2017 on Hotels
Very busy street next to the hotel, rooms not sound proof and hard to sleep. Dirty room, no fresh fruit for breakfast, and no exercise room.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank you
4 out of 5
by A verified traveler

Convenient and comfortable.

Posted Dec 30, 2016 on Hotels
Good overall.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank You
4 out of 5
by mark

Nice with new management

Posted Dec 27, 2016 on Hotels
New management is upgrading in a positive way. The room was clean. Fresh linens and towels. An upgrade to the breakfast bar. The carpeting in the hall needs to be replaced still. Management was very helpful and polite.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank You
4 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Thank You