Ratings based on 231 Verified Reviews

3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

WOULDN'T GO BACK

Posted Mar 13, 2017
Pros: LOCATION WAS CONVENIENT. ROOM WAS CLEAN.
HOTEL UNDER CONSTRUCTION. I UNDERSTAND THE LOBBY BEING REMODELED BUT THE ROOMS SHOULD BE COMPLETED BEFORE CUSTOMERS USE THEM. BASEBOARDS MISSING AND HOLES SHOWING THROUGH IN BATHROOM AND ROOM. VERY UNSIGHTLY AND UNPROFESSIONAL. BREAKFAST WAS PRETTY BAD (WERE THOSE REAL EGGS?) NOT SURE IF ITS POOR CONSTRUCTION OR THEY WERE STILL REMODELING UPSTAIRS BUT YOU COULD HEAR THEM TALKING AND WALKING AROUND IN THE ROOM ABOVE (VERY DIFFICULT TO SLEEP). OVERALL, POOR EXPERIENCE.
Comment from Hotel Management
Mar 15, 2017 by up, Hotel Management
We are sorry for Inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 6, 2017
Comfortable beds, friendly staff and managers. My room was located street side, traffic was noisy. I was there during their remodel. My room was not finished, floor boards and electrical still not done. Painter got a little messy in spraying tiles in bathroom.
Comment from Hotel Management
Feb 6, 2017 by up, Hotel Management
Sorry for Inconvenience.
3 out of 5
by A verified traveler

Posted Jan 29, 2017
nicest ownership in world, but the room was really not clean. The hall smelled like paint
Comment from Hotel Management
Jan 31, 2017 by uday, Hotel Management
sorry for paint smell which we remodel our rooms.
2 out of 5
by A verified traveler

Very noisy room.

Posted Jan 23, 2017
Pros: We have stayed there before and had a good experience but we won't return because of the traffic noise.
Our assigned room had a broken toilet so they placed us in another room. We were supposed to have two queen beds but the new room had 2 double beds.There was no clock and the TV stations were few. We were only able to get the local stations. We were on the side facing the traffic and the noise continued all night. It was difficult to sleep.
Comment from Hotel Management
Feb 28, 2017 by up, Hotel Management
sorry
4 out of 5
by mark

Nice with new management

Posted Dec 27, 2016 on Hotels
New management is upgrading in a positive way. The room was clean. Fresh linens and towels. An upgrade to the breakfast bar. The carpeting in the hall needs to be replaced still. Management was very helpful and polite.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank You
4 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Thank You
5 out of 5
by A verified traveler

Was clean

Posted Nov 21, 2016 on Hotels
Was great
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Thank You.
1 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Most horrible 2 nights out of 3. Street noise had to be drowned out with the air conditioner, which had a very loud fan. The TV kept surging from loud to couldn't hear it. I requested another room, parking lot side, couldn't provide one until the next night. Night 2 was worse, street noise AND the people above me made so much noise I had to call and complain twice. Nothing helped. The 3rd night, I was moved to the top floor and the room was great and I was able to sleep.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Sorry for Inconvenience. We try to work hard for better serve you. Thank You.
4 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Hotel stay was fine, except that the room I had faced traffic which made it EXTREMELY noisy most of the time I was there.
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
We are sorry for Inconvenience. Thank You.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Doing business in Watsonville - Highly Recommended

Posted Nov 7, 2016
Pros: I liked the room - it wasn't small or crowded. It looked and smelled clean. My bed was very comfortable. I had every travel necessity on-hand.
Cons: Being off 152 has pros/cons. You can't sleep with your window open if it faces the roadway BUT you're in/out of there when your on the go. Sound-proof
Location: Easy to find-1 block from a great shopping center-Subway sandwich and Safeway were frequented-2 blocks from the airport.
***Very comfortable, quiet sleep experience, which is a priority for me! 1. Easy to find when traveling by car, found directly off highway 152. 2. Clean, well-lighted, safe parking. 3. Friendly day/night staff. 4. Elevator + Stairs. Not too big, not too small facility. 5. Clean room, no funky odors in the bathroom and sleeping areas. 6. Refrigerator, microwave. 7. Blow-dryer and good area for make-up, curling irons. 1 large mirror over sink + I large full-length mirror. 8. Ironing board and good working iron. 9. Plenty of outlets for all my electronics - good lighting around the bed. 10. Nice desk area for working on some business.
Comment from Hotel Management
Nov 8, 2016 by up, Hotel Management
Thank You for feedback we work hard to serve you for your next visit.