Ratings based on 959 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, CA

Rooms of varying sizes

Posted Jan 17, 2017
Pros: The facility is very nice looking and well maintained. Close to great restaurants and several attractions.
Cons: It would have been nice to have been assigned a nicer room initially.
Location: Great central location near many great restaurants, shopping, and attractions.
Very nice hotel, however, the room I was assigned was extremely small. I returned to the front desk to request a larger room and for a nominal fee I was able to upgrade. I was very impressed with the staff and their willingness to accommodate.
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to city center

Posted Jan 14, 2017
Great staff, very helpful and warm service. Hotel location is close to restaurant and trader joe. Hotel has a small fitness facility and self-service laundry. The only problem was the wall being a bit thin, could hear the snoring from the adjacent room.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Excellent stay at Hotel Abrego

Posted Jan 11, 2017
Our stay at this hotel was terrific! The room that we got was very clean and looked like it was just renovated. The best part of the room would be having that fireplace. The hotel staff was very nice and friendly. They were super helpful with providing directions and recommending local restaurants around the hotel. As for location, it is located nearby the wharf and Alvarado street, where there is a good selection of restaurants to choose from. We had a great stay at this hotel and will most likely choose this hotel again when we come back to Monterey! Will also be recommending this hotel to friends and family heading into Monterey!
Comment from Hotel Management
Jan 13, 2017 by General Manager , Hotel Management
Dear Keith, Thank you for your excellent review of Hotel Abrego We all very much appreciate your kind words about your room which had a fireplace. Great to hear our staff was nice, friendly and very helpful. Looking forward in welcoming you back and please share your experience with your friends. Best always, Dan
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2017
We had a very nice time at Hotel Abrego. The bathrooms are amazing, loved the fireplace.
Comment from Hotel Management
Jan 5, 2017 by General Manager , Hotel Management
Greetings Thank you for your excellent review of Hotel Abrego We are pleased to hear you were very pleased with the bathrooms and loved the fireplace, which to add a nice ambiance to our guests rooms. Looking forward to welcoming you back to your home in Monterey. Best always, Dan
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and then some

Posted Dec 20, 2016
Pros: Bed, fireplace, decor, shower and balcony.
Cons: Nothing
Location: Great town, lots to do.
Comfortable bed, beautiful room, awesome stay. Modern and elegant. Staff was nice and very accommodating.
Comment from Hotel Management
Dec 22, 2016 by General Manager , Hotel Management
Greetings, Thank you for the outstanding review of Hotel Abrego. We appreciate your kind words about your guest room and the compliment about the staff being nice and very accommodating. Looking forward in welcoming you back if your travels bring you back to Monterey. Best always, Dan .
3 out of 5
by A verified traveler

Clean rooms, nicely located hotel, A bit pricey

Posted Dec 20, 2016
Close to wharf and aquarium, large and clean rooms, a bit pricey. My confirmed reservation didn't show up in hotel's logs, after a couple of minutes they sorted it out and got our rooms in an independent building.
Comment from Hotel Management
Dec 22, 2016 by General Manager , Hotel Management
Greetings, I am so sorry to hear you your reservation was not in our system. Glad to hear we sorted things out and you were taken care of. Hope to welcome you back in the future. Best always, Dan
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, Ca.

Nice place.

Posted Dec 5, 2016
Pros: Cleanliness, comfort, staff.
Cons: The nice electric fireplace was a nice touch. However, regulating a comfortable temperature was difficult.
Location: Location was great. We covered Cannery Row, Pacific Grove, and Carmel easily.
We've stayed in so many places in the Monterey area over the years. This was a good find. We look forward to coming back.
Comment from Hotel Management
Dec 7, 2016 by General Manager , Hotel Management
Greetings Simon, Thank you very much for your excellent review of Hotel Abrego. Your comments are very helpful to understand our guests needs. On your return visit please ask us about the Fireplace controls since sometimes they can be tricky if not set on the right settings which the thermostat will regulate the temperature of the room. Looking forward to your return Best always, Dan
3 out of 5
by A verified traveler from Torrance, Stati Uniti d'America

Posted Dec 2, 2016
Pros: Good location, close to heart of downtown Monterey.
No air conditioning or elevators. Old dingy rooms with cracking tile and worn out towels.
Comment from Hotel Management
Dec 12, 2016 by General Manager , Hotel Management
Greeting Terrance, I am so sorry to hear your feedback of Hotel Abrego. Our rooms were renovated in 2009 and we continually inspect and care for our guest rooms. Please let me know the room you were in. The hotel has two elevators but they do not service all our rooms. Plus we have air conditioning but once again they are not in all of our guests rooms. Once again I am sorry you were not pleased with your accommodations. We hope you will give us another chance to regain your confidence in us. Best wishes, Dan
2 out of 5
by A verified traveler

Posted Nov 21, 2016
This hotel looked a lot better on pictures then in person. It looks old inside. When we got this hotel we were excited about the jacuzzi but when we came there jacuzzi was not working which sucked.
Comment from Hotel Management
Nov 24, 2016 by General Manager , Hotel Management
Greetings, I am so sorry you were not pleased with your accommodations. We did our best to let all our partners know about our renovation of our pool area, since this will be going on to late December. I'm aplogize you did not know. Best always, Dan
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Posted Nov 13, 2016
Pros: Everything
Awesome place, crazy, right by mall and downtown. Would recommend to a friend and would love to stay there again.
Comment from Hotel Management
Nov 14, 2016 by General Manager , Hotel Management
Dear Amanda, Thank you so much for your excellent review of Hotel Abrego. We are so happy things worked out so well and our location was ideal and the Hotel fit your needs. Warm regards, Dan