Ratings based on 615 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Loved it, wish we would have stayed longer

Posted Jan 16, 2017
Pros: Everything mentioned above.
Cons: The continental breakfast.
Location: The First Theater is right next door, and it was less than a 5 minute walk to the wharf.
We were a little concerned with other reviews, but our experience was fantastic. We visited in January, so it was in the 40's at night when we arrived, and immediately got the easy to use fireplace going, and it got so warm that we had to turn it off in the middle of the night, so no problems there. The bed, for us, was super comfortable, the room was spotless, the bathrooms very nicely remodeled and gorgeous. We requested a room more towards the center of the hotel, so we didn't have the road noise issue at all. My wife and I can't say enough about how wonderful our experience was. I do agree that the breakfast should probably not even be served, I took one look at it and left.
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to wharf

Posted Jan 9, 2017
I am local and I stay here with my dog when dangerous storm conditions threaten to topple trees on my property. It's a safe, comfortable place to escape the storm for a few days. it is walking distance to wharf and downtown Monterey.
Comment from Hotel Management
Jan 17, 2017 by Hotel Pacific Team, Hotel Management
: Thank you for staying at Hotel Pacific. It was a pleasure to have you and your dog as our guests and we hope that you visit us again soon.
3 out of 5
by A verified traveler from California

staff are friendly but not empowered

Posted Dec 27, 2016
Pros: the room
Cons: amenities; food is poor.
Location: great location. walking and trollie make this easy to access.
The room was great. But, then you start to find limitations. The room coffee maker could NOT be any smaller. Why not a hot water heater and coffee press instead? And, no regular coffee and creamer in the room. You tell the staff and they tell you they are not to normally stock creamer. The morning breakfast is far worse. Toasters do not work. Staff provides one pump coffee canister to serve all guests; this does not work. The food is sub-par; literally like bad cafeteria food. The the afternoon tea is merely coffee. Not even hot water for tea. I am a California native and have traveled the world many many times. This place actually makes me feel bad to see folks from other counties visit this place and they get the impression this is what the US/California is like.
5 out of 5
Recommended
for Couples
by A verified traveler from san francisco

Posted Dec 15, 2016
the fireplace is nice for the cool night . it is a short walk to wharf, except we notice one person follow us right and left for 40 min in board daylight. we went back to hotel chat with hotel stuff that the area suppose to be very safe.
Comment from Hotel Management
Dec 23, 2016 by Hotel Pacific Team, Hotel Management
Dear kammy, thank you for staying at Hotel Pacific. We are happy to hear you enjoyed your fireplace in your junior suite and our convenient location from the wharf. We look forward to seeing you again on your future visit to Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 28, 2016
Pros: the suite
I don't think guest should have to pay to park in the hotel garage
Comment from Hotel Management
Dec 2, 2016 by Hotel Pacific Team, Hotel Management
Hi Christine, thank you for staying at Hotel Pacific. We are happy to hear you enjoyed your junior suite. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location and space.

Posted Nov 7, 2016
Pros: The room was large with sitting area, eating area, nice balcony, spacious bathroom.
Cons: No shower cap, bench at end of bed didn't look clean. The elevator closest to my room didn't seem to be working. Waited a long time and then went and found another one.
Location: This is the perfect location to do Monterey - close to restaurants, the bay, shopping and all the tourist attractions.
Comment from Hotel Management
Nov 24, 2016 by Hotel Pacific Team, Hotel Management
Hi Karen, Thank you for staying at Hotel Pacific. We are happy to hear that you enjoyed your junior suite and you found the hotel’s location to be conveniently close to restaurants, shops and many popular attractions in Monterey. We hope to see you soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Ask for a room away from the street

Posted Nov 1, 2016
Pros: Very nice, large room. If it were not right on the busy road it would have been greay
Cons: Noisy traffic, stay away from rooms on the street
Location: Nice location
Comment from Hotel Management
Nov 3, 2016 by Hotel PacificTeam, Hotel Management
Dear Tom, Thank you for staying at Hotel Pacific. We are pleased to hear that you found your junior suite nice and spacious. We hope to see you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from Roseville, United States of America

The room was great but the beds are hard.

Posted Oct 24, 2016
Pros: Big room very comfortable size for a family. The fridge was not maintained right needs defrosting and their was something inside that was not supposed to belong their, somebody's packed food from a previous user I think?? I hope they cleaned the room though??
Cons: The beds were not so comfortable. Parking garage is not a good size for a standard SUV. Better bring a regular car. It is not enough for everybody staying in their hotel. Wants you to pay $20 more and your staying in a Junior Suite???
Location: Everything is near that is just the best thing.
Comment from Hotel Management
Nov 3, 2016 by Hotel Pacific Team, Hotel Management
Dear CIP, Thank you for staying at Hotel Pacific. We are happy to hear that your junior suite was big and comfortable. We value your feedback and we regret certain aspects fell below your expectations. we hope on your future visit to Monterey you will give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful location in downtown Monterey

Posted Oct 21, 2016
Pros: The location, without a doubt. You can heal the seals in the harbor yelping all night long, and you can smell the sea, which is intoxicating.
Cons: There wasn't enough coffee, toilet paper or waste baskets.
Location: Great restaurants (Cibos, Jacks, many others). A couple of blocks to the wharf and all that touristy-stuff, which is fun. Historic neighborhood.
Quaint and charming hotel with nice architectural touches like paver tiles and wood beams throughout common areas including the parking garage ceiling. Lobby has artwork and is nicely decorated. Breakfast goes beyond the continental breakfast advertised - there are boiled eggs, ham, cheese and hot oatmeal in addition to the usual bagels, bread, pastries and fruit. Located steps from the wharf, restaurants and shopping. We will be back!
Comment from Hotel Management
Oct 25, 2016 by Hotel Pacific Team, Hotel Management
Dear Suzanne, Thank you for your excellent description of your stay at Hotel Pacific. We are thrilled to hear you had a wonderful stay with us and that you enjoyed our amenities and hotel location. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Love the fireplace!

Posted Oct 21, 2016
Pros: Comfy bed, roomy bathroom, balcony, fireplace, windows that open for fresh air!
Cons: I was streetside, and it was a bit noisy due to construction across the street.
Location: Short walk from Fisherman's Wharf, right on the Path of History in the historic district, lots of good restaurants within walking distance.
This is such a great place - all suites, and every one has a balcony and a fireplace. It's so nice to have comfortable places to sit - like the sofa and the dining table.
Comment from Hotel Management
Oct 25, 2016 by Hotel Pacific Team, Hotel Management
Dear Heather, Thank you for staying at Hotel Pacific. We are pleased to hear that you enjoyed the fireplace, balcony, comfort and spaciousness of your junior suite. We apologies for the construction noise from across the street and for any inconvenience it may have caused you during your stay. We hope to see you soon.