Ratings based on 2,084 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice hotel close to attractions

Posted Mar 15, 2017
My daughter and I stayed here for a quick trip for a race and the only negative is the tight parking.
Comment from Hotel Management
Mar 18, 2017 by Front Desk, Hotel Management
Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Mar 13, 2017
Staff went out of way to make are stay great the manager was the best
Comment from Hotel Management
Mar 18, 2017 by Front Desk, Hotel Management
Thank you for your feedback! We look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ooceano CA

Great place…

Posted Mar 7, 2017
I wish we could've stayed longer. Very comfortable, clean, the staff was great. We will be back…
Comment from Hotel Management
Mar 7, 2017 by Hotel Pacific Team, Hotel Management
Hi Cynthia, Thank you for staying at Hotel Pacific. We are pleased to hear that you enjoyed our exceptional service from our team and our spacious junior suite. We look forward to welcoming you back on your next visit to Monterey.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ocean Springs, mS

Very nice room with fireplace.

Posted Feb 22, 2017
Pros: Nice sitting area with fire place.
Cons: The continental breakfast (free) could be more appetizing and the spa in working order.
Location: Close easy walk to fisherman's wharf and Cannery row.
We stayed in a junior suite. Room was large and comfortable. The spa was broke and looked like it had been down for quite some time. Great location and pleasant staff.We would stay there again.
Comment from Hotel Management
Feb 28, 2017 by Hotel Pacific Team, Hotel Management
Dear Jim, Thank you for staying at Hotel Pacific. We value your feedback and are constantly striving to improve upon every guest experience. We look forward to seeing again on your next visit to Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Relaxing , quiet room

Posted Feb 17, 2017
Pros: Rooms were spacious with all the amenities like a sofa, great t.v. and a very comfortable bed. Complementary breakfast was amazing.
Cons: perfect the way it is.
Location: I love to walk so I was able to walk to fisherman's whart, cannery row and downtown. Shopping center is close by too. Lot's of restaurant's!
I really enjoyed my two night stay. My room was so quiet but at night I could hear the sea otters which was so very relaxing. I also enjoyed walking to fisherman's wharf and cannery row which were very close to this hotel. I would definetly stay here again!
Comment from Hotel Management
Feb 28, 2017 by Hotel Pacific Team, Hotel Management
Dear Bella, Thank you for taking the time to write a review on your recent stay at Hotel Pacific. We are delighted to hear that our hotel amenities exceeded your expectations. We are a short walk from Fisherman's Wharf and Cannery Row and we are happy you could enjoy your scenic walks. We look forward to seeing soon on your next visit to Monterey.
3 out of 5
by A verified traveler from San Francisco, CA

Good location, but overpriced

Posted Feb 13, 2017
Typical three star hotel that is overpriced. Dirty glasses in my room. Shower drain was clogged
Comment from Hotel Management
Feb 21, 2017 by Hotel Pacific Team, Hotel Management
Dear Stephanie, Thank you for staying at Hotel Pacific. Please accept our sincerest apologies for the Housekeeping and Maintenance issues you have mentioned during your stay. We sincerely hope to have an opportunity to earn your business on your next travels to Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveler from Castle Pines

Great Location

Posted Feb 10, 2017
Very helpful staff. Terrific location- close to Fisherman's Wharf and Cannery Row
Comment from Hotel Management
Feb 28, 2017 by Hotel Pacific Team, Hotel Management
Hi Graham, Thank you for staying at Hotel Pacific. We are delighted hear that our staff was helpful during your stay and that you enjoyed our great location in downtown Monterey. We hope to see again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 9, 2017
Pros: I like the fire pits and fountains in the courtyards
Cons: The hot tub is not hot. Rooms need updating. The parking fee is ridiculous. This is not San Fransisco.
The $20 per night parking fee is a bit much. The hotel rooms need updating. The complimentary breakfast is awful. I think they could do better.
Comment from Hotel Management
Feb 21, 2017 by Hotel Pacific Team, Hotel Management
Thank you for choosing Hotel Pacific! We are happy to hear that you enjoyed our fountain and courtyard areas. We regret to hear that certain aspect of your stay fell short of your expectations and we are currently looking at different options to improve our breakfast for our guests. We hope to have the opportunity to welcome you back on your next Monterey visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Hotel good, Weather bad. Breakfast a little mundane.
Comment from Hotel Management
Jan 31, 2017 by Hotel Pacific Team, Hotel Management
Dear Traveler, thank you for sharing your recent experience at Hotel Pacific. We are delighted that you found our hotel good even though it was raining in Monterey. We appreciate your feedback in regards of our free continental breakfast as we are currently looking at different options to improve our breakfast for our guests. We hope to see you again on your next visit to Monterey.
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Loved it, wish we would have stayed longer

Posted Jan 16, 2017
Pros: Everything mentioned above.
Cons: The continental breakfast.
Location: The First Theater is right next door, and it was less than a 5 minute walk to the wharf.
We were a little concerned with other reviews, but our experience was fantastic. We visited in January, so it was in the 40's at night when we arrived, and immediately got the easy to use fireplace going, and it got so warm that we had to turn it off in the middle of the night, so no problems there. The bed, for us, was super comfortable, the room was spotless, the bathrooms very nicely remodeled and gorgeous. We requested a room more towards the center of the hotel, so we didn't have the road noise issue at all. My wife and I can't say enough about how wonderful our experience was. I do agree that the breakfast should probably not even be served, I took one look at it and left.
Comment from Hotel Management
Jan 26, 2017 by Hotel Pacific Team, Hotel Management
Dear Scott, thank you for giving us the opportunity to welcome you as our guest at Hotel Pacific and for sharing your experience with fellow travelers. It is wonderful to know that you enjoyed the comfort and cleanliness of your junior suite. We are within walking distance to many popular Monterey attractions and just a walk away from the scenic recreational trail. We hope to welcome you back on your next visit to Monterey.