Disappointed, Overpriced Rooms, Food
Posted Aug 29, 2016
Considering the pricey rates, it's no surprise that the clientele is super uppity here. When we showed up to check in, one guest was complaining about the sleeve for the room key not having information about how the magnetic strip could be demagnetized by a cell phone (and she wouldn't let it go), and another complained about the "muzak" being too loud, which wasn't loud at all and actually Muzak at all. Being expensive, it's no surprise that the hotel is stuffy. And it's no surprise that the food is super stuffy and overpriced. That considered, you would at least expect it to be good. It was not, save the au gratin potatoes side dish. The prices were really obnoxious, considering the quality. More important, the view, which is the whole reason for staying here was largely blocked by a bush. Before booking, it's essential to know where they're going to put you. Don't accept a lower room (one sitting downstairs from the pool or on the first floor), or the view will be disappointing and therefore the room overpriced. Best thing about the place (and this was awesome), was the in-room fireplace. Kindling, newspapers, matches, and tons of different types of logs were provided, which was awesome. Also, it's INSANE that they serve breakfast in a room with a crap view... Every meal should be served where the great floor to ceiling glass windows are... It's incredibly frustrating to guests that breakfast must be eaten in a subpar room on the side.