Ratings based on 4,952 Verified Reviews

4.0 out of 5
75% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 19, 2018
NO indication when we booked the room that the spa would be inaccessible. When a property is named Hyatt Regency and Spa - one would expect that to be available or at least it should note that it is not available. Will not stay there again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2018
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2018
5 out of 5
by A verified traveler from San Jose, CA

Posted Jun 14, 2018
I reserved a block of rooms here for my wedding last weekend and we had an amazing experience. The hotel was incredibly accommodating for all of our guests and everyone had a great time utilizing the various amenities like the pool, outdoor game area, bar, and restaurant (great breakfast!). The room service staff were all incredible, especially on the day of our wedding when we ordered what felt like 10 different things at 10 different times, ranging from champagne glasses to food to extra chairs while we were getting ready. The rooms were all really clean and comfortable, the location of the hotel was great and convenient when getting to Carmel, Cannery Row, and our venue location which was more inland. The best part is how dog friendly the hotel is. Our dog was in our wedding so it was really important to stay somewhere that allowed pets. We truly enjoyed our stay here and 100% recommend it to anyone, especially those looking for a hotel for their wedding block!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2018
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2018
5 out of 5
by A verified traveler

Posted Jun 9, 2018
Excellent Hotel and staff .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2018
Hotel was nice room was clean. Shower was a little awkward had no door but was designed that way
3 out of 5
by A verified traveler

Posted Jun 8, 2018
Overall the hotel was nice~the golf course is beautiful! Our room wa not very clean~the sheets had stains and there was hair in the sink. When we pulled up to check in we asked for help with the luggage but the man at the valet told us that they don’t help~we just pull our car in front of the building we are staying in and unload there He would also not valet our car for us. It was crowded and hard to find parking and we were not able to park close to our building or elevator. This was frustrating because we were traveling with young children. Overall our stay was ok. We have definitely stayed at better Hyatt hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 8, 2018