Ratings based on 2,130 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from UK

Handy location off Highway1

Posted Sep 2, 2017
The rooms need coffee and tea making facilities and the breakfast was very limited. A microwave and fridge in each room would have been good.
Comment from Hotel Management
Sep 4, 2017 by Manager, Hotel Management
Thanks for your FOUR-star appreciation. Monterey is a spectacular coastal community in northern California. Visitors from around the world come to Monterey to experience its natural beauty, cultural resources and rich historic past. We’ll be sure to look for you at Monterey/Carmel future events.
2 out of 5
by A verified traveler from mexico city

Posted Aug 23, 2017
my reservation is double bed.. give one... bad service en reception..
Comment from Hotel Management
Sep 4, 2017 by Manager, Hotel Management
Visitors from around the world come to Monterey to experience its natural beauty, cultural resources and rich historic past. Our staff is working hard to make our guest comfortable stay; your comments encourage our staff to make our guest stay more memorable. We’ll be sure to look for you at Monterey/Carmel future events.
4 out of 5
Recommended
for Families
by A verified traveler

Great location.

Posted Jul 30, 2017
Pros: Central location between the cities and beaches in the area.
Cons: Modernize the decor and apply a fresh coat of paint.
Location: Monterey Bay Aquarium was about 7 min drive, Fisherman's Warf, Cannerey Row, Carmel, Asilomar beach, 17 Mile Drive, Downtown = great food
Located about 1/2 between the aquarium and Carmel. It didn't take long to get anywhere in the Monterey area. Whole Foods is across the street, great for buying fruit and drinks. Hotel is a pretty good if you are looking for a place to stay because you will be out most of the day. Hotel could use updates, but overall a good place to stay.
Comment from Hotel Management
Aug 10, 2017 by Manager, Hotel Management
Thanks for appreciation of our location. Visitors from around the world come to Monterey to experience its natural beauty, cultural resources and rich historic past. Our staff is working hard to make our guest comfortable stay; your comments encourage our staff to make our guest stay more memorable. Hope to see you again in future.
1 out of 5
by A verified traveler from ca

completely over prices

Posted Jul 10, 2017
frig broken, toilet off its mounts, vanity light falling off, towels and bedding very rough. no one would use the pool i would pay at best 180 for two nights. total rip off for the 297.00 paid.
Comment from Hotel Management
Jul 13, 2017 by Manager, Hotel Management
Our staff is working hard to make our guest comfortable stay; your comments encourage our staff to make our guest stay more memorable.
2 out of 5
by A verified traveler from Long Beach, CA

Last Minute Stop Bookomg

Posted Jun 27, 2017
We booked this hotel last minute but I would definitely never stay here for a vacation. There were 2 spiders on the walls & room just looked super used & out dated. Breakfast consisted of cereal, Aussie bars in a jar and frosted oatmeal cookies in a jar. Not worth it.
Comment from Hotel Management
Jul 13, 2017 by Manager, Hotel Management
Our staff is working hard to make our guest comfortable stay; your comments encourage our staff to make our guest stay more memorable. Monterey is a spectacular coastal community in northern California and due to limitation of space, we could only offer complimentary continental breakfast choice to our guest.
2 out of 5
by A verified traveler

Pool closed, and smelly breakfast area.

Posted Jun 22, 2017 on Orbitz
Pool closed and breakfast---Not, very smelly area.
Comment from Hotel Management
Jul 13, 2017 by Manager, Hotel Management
Our staff is working hard to make our guest comfortable stay; your comments encourage our staff to make our guest stay more memorable. Monterey is a spectacular coastal community in northern California and due to limitation of space, we could only offer complimentary continental breakfast choice to our guest. We’ll be sure to look for you at Monterey/Carmel future events.
5 out of 5
by Peter

Posted Jun 17, 2017 on Hotels
Is great for travelers to sleep, take a shower, and have a breakfast. Area is so so, opposite​ a small strip mall.
Comment from Hotel Management
Jul 13, 2017 by Jigi, Hotel Management
Thanks for your FIVE-star appreciation and location tip. Monterey is a spectacular coastal community in northern California. We’ll be sure to look for you at Monterey/Carmel future events.
5 out of 5
by Monique & Gabriel Cruz Gonzales from Monterey

grate time very relaxing.

Posted Jun 10, 2017 on Hotels
wonderful
Comment from Hotel Management
Jul 13, 2017 by Jigi, Hotel Management
Thanks for your FIVE-star appreciation. Monterey is a spectacular coastal community in northern California. We’ll be sure to look for you at Monterey/Carmel future events.
5 out of 5
by Gabriel l

Great place to stay.

Posted Jun 9, 2017 on Hotels
Grate place lovely people.
Comment from Hotel Management
Jul 13, 2017 by Jigi, Hotel Management
Thanks for your FIVE-star appreciation. Monterey is a spectacular coastal community in northern California. We’ll be sure to look for you at Monterey/Carmel future events.
5 out of 5
by francisco

Posted Jun 3, 2017 on Hotels
Comment from Hotel Management
Jun 9, 2017 by Jigi, Hotel Management
Thanks for your FIVE-star appreciation.Our staff is working hard to make our guest comfortable stay; your comments encourage our staff to make our guest stay more memorable. Monterey is a spectacular coastal community in northern California. We’ll be sure to look for you at Monterey/Carmel future events.