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Reviews of L Auberge Carmel

4.5 out of 5
L Auberge Carmel
Monte Verde at Seventh, Carmel, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 470 reviews" "
Rating 8 - Good. 73 out of 470 reviews" "
Rating 6 - Okay. 34 out of 470 reviews" "
Rating 4 - Poor. 13 out of 470 reviews" "
Rating 2 - Terrible. 9 out of 470 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vinod

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Hagop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was our Honeymoon and the staff provided us with champagne and nice note. Very accommodating to two over 70 yr olds.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jordin

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Francesco

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly service oriented. We were able to check in early with no problem. The concierge drove us to dinner and picked the group up afterwards; very helpful as it was a rainy night. Our room was in the courtyard and was perfect - size, layout, quiet. The bathroom was nicely equipped.
Stayed 1 night in Jan 2024

10/10 Excellent

Janica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I stayed for the weekend and brought our dog. It is pet friendly with a $250 fee per pet and a 20 lb limit. The property is beautiful and the service is excellent. They had bowls and a dog bed in our room for our dog which was a nice touch. The complementary breakfast is excellent as well. Overall, a fantastic place to stay!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

10/10 Excellent

Greg

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted so warmly and feel so pampered here! Amazing staff and beautiful, clean room. Lots of amenities like robes, slippers, turn down service with freshly made cookies, clothes steamer, and very comfy bed!
Stayed 1 night in Jan 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

ANNA KARINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Meagan

Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Lila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and the location was excellent. Also, the the breakfast was included in European style and he was very convenient.
Stayed 2 nights in Nov 2023

6/10 Okay

Barry

Liked: Cleanliness, staff & service
Disappointed
The staff was very nice. And we enjoyed the included breakfast. But the facility is so limited, and the price so high, that I would never come back nor recommend. Small room. Noise from the street (including a 6am delivery truck), plus the restaurant and courtyard -- since there's no A/C you need to keep windows open. Valets just park your car in the neighborhood; sometimes they fetched it, another time we were handed keys and given directions. Unbelievably, I tried to watch something on HBO, and it wasn't available! Roadside motels give you HBO, but not the L'Auberge Carmel! Way too expensive for what you get.
Stayed 3 nights in Nov 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We loved our stay here! The staff was very friendly and professional. The environment was clean, comfortable and classy with an old world vibe. Great cocktails. Beautiful and delicious food. I’d stay again.
Stayed 1 night in Nov 2023

6/10 Okay

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is worth every penny. The staff, food, beautiful rooms and overall cleanliness.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of steps to room!
Stayed 1 night in Oct 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This L'Auberge is small and a bit dated. There was a fan noise all night that almost sounded like a generator. No air conditioning and the windows only open a small amount due to being on the street, at least our room. Breakfast is good, simple and served in the courtyard that is strangely decorated with old animal (elephant and other) statues and an outdoor sunshade that is tied to them. We will choose a different hotel next time.
Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always enjoyed The Cypress Inn, and all that it offers. But I believe I have a new favorite hotel in Carmel. Everyone was absolutely wonderful.... I'm quite sure L'Auberge has hosted several influential and prominent people, but my dog and I were treated as if we were royalty. Thank you.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at L’Auberge Carmel is a wonderful experience. Charming rooms, great service and conveniently located in downtown Carmel.
Stayed 2 nights in Oct 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but not quite what one expect for the price. $250 for dog was rediculous and nickel and dimeing
Stayed 2 nights in Sep 2023

10/10 Excellent

Krystyna

Stayed 1 night in Sep 2023

10/10 Excellent

Rasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and amazing facility!
We had an amazing time and loved the charming atmosphere and warm hospitality! A great experience that we would recommend to anyone looking to visit beautiful Carmel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
L'Auberge Carmel disappointing
We expected more from this Relais & Chateau property. It seems very overpriced for the quality of the rooms. The room was VERY warm, stuffy. The bellman brought out a fan from the closet as well as a 2nd fan. The opened windows did not get any cross-breeze and brought in the noise from the garbage/storage area on the side as well as the common courtyard where guests can gather to lounge or have breakfast. We were informed that there is no A/C here because it is an historic hotel, yet there was a split-mini air conditioning unit in the restaurant. Nowhere (on their website or hotels.com) do the room descriptions mention that there is no A/C. We ran the two fans the whole stay in late August. If your room faces the courtyard, you will hear chatter, service help radios and doors opening as well as some music from the restaurant. Room 17 had a hardwood floor, no area rug. There were not any other mirrors in the room, not even by the closet for dressing, only in the bath. The staff did not have a portable stand mirror for the desk. The upholstered chairs need to have their stuffing/foam replaced. The bed mattress was somewhat uncomfortable. The wall outlets were worn and falling out as our plugs would not stay in. Staff tried to fix it by putting a large multiplug on it, but that kept falling out, too. Staff was friendly, polite and helpful. The morning breakfast arrived as ordered or you could choose to have it served in the courtyard. Cleanliness & location was great!
Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Trajan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L Auberge Carmel was a beautiful hotel on a beautiful beach!
Stayed 1 night in Aug 2023

10/10 Excellent

GENE, LOS ANGELES

Stayed 1 night in Aug 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concord, MA couple
Very quaint hotel with high end linens/pillows. Attentive, understated service which we enjoyed. Breakfast outside in courtyard with a fountain and flowers. Close walk to the beach. Restaurant was unfortunately closed because it was Monday. We will return and make a dinner reservation!
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Richard

Liked: Amenities
Disliked: Staff & service
no parking - weird staff - poor tv - good wine - small breakfast but tasty - hotel is extremely overrated - just because a room has a Nespresso machine does not make it a good room - room was too small compared to its huge 4-post bed canopy, much like Al Bundy's large clients who insisted on wearing small-sized shoes (reference to Married With Children show). Just because you put it there does not mean it fits, and therefore it looks obnoxious. Not worth the stay.
Stayed 1 night in Jul 2023

8/10 Good

Nikola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its unique in many ways but experience can vary greatly based upon the room. If you are courtyard facing be mindful of always hearing chatter and opening doors onto people eating
Stayed 1 night in Aug 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We found the room noisy as the building is old and easy to hear the music from the restaurant and people talking near the room. Otherwise a pleasant stay and very helpful service providers.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb, but overly pricey, property.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is all smoke and mirrors. The carpet in the room was stained, and the room was so stuffy.
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service. Very helpful and accommodating. I had to leave early each morning and my morning breakfast was arranged so that I could eat it before I left.
Stayed 5 nights in Jul 2023

10/10 Excellent

Charles

Stayed 1 night in Jul 2023

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING hotel. Very clean room, amazing staff, superb bed, wonderful food. Pamper yourself and stay here!
Stayed 2 nights in Jun 2023

4/10 Poor

Eduardo

Stayed 2 nights in Jun 2023

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
good location tired decor and expensive it was okay but would not go back
Stayed 2 nights in May 2023