Check in was easy and quick. I am a little OCD so room could have been cleaner and wasn't aware before stay that construction was going on. Overall the room was decorated very nice, enjoyed the fireplace and very close to great restaurants. We have stayed here previously and would likely return.
Comment from Hotel Management
Feb 21, 2017 by Guest Experience Manager, Hotel Management
Thank you for your review - we are always delighted to get feedback from returning guests. We are so disappointed that your room was not cleaned to our usual standard, and indeed the standard that you would have received previously. It's great that you enjoyed the room, and that we meet your needs in so many ways. We do hope that you will overlook the lapse in our standards and stay with us again, we can assure you that you will receive our usual level of cleanliness in your room. Thank you for your feedback, we will use it to improve our procedures. Best wishes, Hotel Management